Recall 13V413 affects 9,600 2009-2013 Open Range Travel Trailer vehicles with Fastec deadbolt locks that can jam. Inspection and replacement are free.
Open Range is recalling 9,600 2009-2013 Travel Trailer models equipped with Fastec-brand deadbolt locks because the key can be removed in a way that jams the deadbolt. If the deadbolt jams, someone inside can be trapped and forced to use an emergency exit, increasing injury risk; Open Range dealers will complete the repair free of charge once it is available.
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What's wrong?
The affected 2009-2013 Open Range Travel Trailer models use Fastec-brand deadbolt locks on the entry door. A deadbolt is the part of the door latch that slides a metal bolt into the frame so the trailer door stays secured when it is locked. The key cylinder is supposed to let the owner lock or unlock the deadbolt, then remove the key only after the lock is in a usable position.
On these trailers, the key can be pulled out in a position that jams the deadbolt. When that happens, the lock mechanism no longer moves the bolt correctly. The door lock can stay stuck instead of opening or closing normally.
There is no warning sign before failure. The lock can feel normal until the key is removed in the wrong position and the deadbolt jams.
Who's affected?
Spans five model years of the Travel Trailer, all involving the same door latch component.
| 2013 Open Range Travel Trailer | Latch |
|---|---|
| 2009 Open Range Travel Trailer | Latch |
| 2010 Open Range Travel Trailer | Latch |
| 2011 Open Range Travel Trailer | Latch |
| 2012 Open Range Travel Trailer | Latch |
| Units affected | 9,600 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
If the deadbolt jams while someone is inside, the door lock can trap that person in the travel trailer and force use of the emergency exit, increasing injury risk. Treat any jammed deadbolt as a safety problem and arrange service before using the trailer again. Repair will be free at any franchised Open Range dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2013 Open Range Travel Trailer is included in this recall.
- Call Open Range at 1-260-768-7771 if you never received the recall notice, and reference recall number 13V413.
- Ask Open Range or Fastec to coordinate the free Fastec deadbolt lock-cylinder inspection and replacement that fixes the jammed-deadbolt risk.
- Bring the recall notice, keys, and any lock repair paperwork when the trailer goes in for service.
- Keep the emergency exit clear until the lock-cylinder repair is complete.
What happens at the repair
Open Range's owner notice began on January 15, 2014. The known repair path is inspection of the Fastec-brand deadbolt lock cylinders, with Fastec coordinating replacement of any cylinders that need replacement. Once the dealer remedy is available, the inspection and any needed cylinder replacement are free under the recall. The goal is to correct deadbolt cylinders that jam after the key is removed, so the trailer door lock works normally from the service visit onward.
Timeline
| September 10, 2013 | NHTSA published the recall |
|---|---|
| January 15, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 13V413?
Recall 13V413 covers 9,600 2009-2013 Open Range Travel Trailer units equipped with Fastec-brand deadbolt locks. The key can be removed in a way that jams the deadbolt, and Fastec will coordinate inspection and cylinder replacement free of charge.
What should I do if my 2009-2013 Open Range Travel Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V413. If it is, contact Open Range at 1-260-768-7771 or Fastec at 1-800-837-2505 to arrange the lock inspection and cylinder replacement. The repair is free.
Is the recall repair free?
Yes. Open Range's recall remedy says Fastec will coordinate the inspection and replace the lock cylinders, as needed, free of charge. Keep recall number 13V413 with your trailer records when you call Open Range or Fastec.
What is the safety risk?
The safety risk is being locked inside the travel trailer if the deadbolt jams. The interior side of the door lock can also jam, leaving a person unable to exit through the main door and increasing the risk of injury.
What if I bought my Open Range Travel Trailer used?
The recall still follows the trailer, not the first owner. Check your VIN to see whether your specific 2009-2013 Open Range Travel Trailer is included, then contact Open Range or Fastec with recall number 13V413 to arrange the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V413000 |
|---|---|
| Open Range customer service | 1-260-768-7771 |
| NHTSA recall # | 13V413 |
| NHTSA recall # (full) | 13V413000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →