Recall 13V409 affects 250 2006-2013 Jackson Mfg Travel Trailer vehicles for a Fastec door-lock deadbolt defect. Lock-cylinder inspection and replacement are free.
Jackson Mfg is recalling 250 2006-2013 Travel Trailer units equipped with Fastec-brand door locks because the key can be removed in a way that jams the deadbolt. If the deadbolt jams, someone inside can be locked in and forced to use the emergency exit, raising the risk of injury; the dealer repair will be free once Jackson Mfg makes it available.
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What's wrong?
The door latch on a 2006-2013 Jackson Mfg Travel Trailer includes a Fastec-brand lock cylinder and deadbolt. The lock cylinder is the part your key turns, and the deadbolt is the metal piece that slides into the door frame to keep the entry door secured when it is locked.
On affected trailers, the key can be pulled from the lock cylinder in the wrong position. When that happens, the cylinder and deadbolt no longer line up the way they should. The deadbolt can jam instead of moving cleanly when someone tries to unlock or open the door.
There is no warning sign before failure. The first sign is often the lock not turning normally, the key coming out when the lock is not fully set, or the deadbolt refusing to retract.
Who's affected?
Spans the 2006 through 2013 model years, all tied to the same door latch component.
| 2011 Jackson Mfg Travel Trailer | Latch |
|---|---|
| 2012 Jackson Mfg Travel Trailer | Latch |
| 2006 Jackson Mfg Travel Trailer | Latch |
| 2013 Jackson Mfg Travel Trailer | Latch |
| 2007 Jackson Mfg Travel Trailer | Latch |
| 2008 Jackson Mfg Travel Trailer | Latch |
| 2009 Jackson Mfg Travel Trailer | Latch |
| 2010 Jackson Mfg Travel Trailer | Latch |
| Units affected | 250 |
The year and model narrow the list, but the VIN decides. Check your VIN to confirm whether your specific trailer is included in this recall.
What's the safety risk?
If the deadbolt jams, the inside lock can jam too, trapping someone in the travel trailer until they use the emergency exit. That raises injury risk during an exit under stress. Check the lock operation and schedule inspection soon. Repair will be free at any franchised Jackson Mfg dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2013 Jackson Mfg Travel Trailer is included in this recall.
- Contact Jackson Mfg at 1-405-224-6013 to start the free Fastec door-lock cylinder inspection and replacement that fixes the deadbolt-jam risk.
- Reference recall number 13V409 when you call Jackson Mfg or Fastec about the lock-cylinder repair.
- Bring the owner notice if you have it, along with any door-lock service paperwork for the trailer.
- Keep the emergency exit clear until the lock-cylinder inspection and any needed replacement are complete.
What happens at the repair
For the 2006-2013 Jackson Mfg Travel Trailer recall, Jackson Mfg notified owners, and Fastec coordinates the lock cylinder inspection. Once the repair is available, the service provider inspects the Fastec-brand door lock cylinders and replaces affected cylinders free of charge. The work focuses on the lock cylinder because the key removal issue can jam the deadbolt. If your trailer is included, ask Jackson Mfg or Fastec which service location will handle the inspection and cylinder replacement.
Timeline
| September 6, 2013 | NHTSA published the recall |
|---|---|
| December 6, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V409?
Recall 13V409 covers 250 2006-2013 Jackson Mfg Travel Trailer units equipped with a Fastec-brand door lock. The key can be removed in a way that jams the deadbolt, trapping someone inside unless they use the emergency exit. Fastec coordinates the inspection and cylinder replacement for free.
What should I do if my 2006-2013 Jackson Mfg Travel Trailer is on this recall?
Check your VIN to confirm your specific travel trailer is included in recall 13V409. If it is, contact Jackson Mfg at 1-405-224-6013 or Fastec at 1-800-837-2505 for the free door-lock inspection and cylinder replacement process.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and the recall remedy says Fastec will coordinate inspection and replacement of the lock cylinders, as needed, free of charge.
What is the safety risk?
The safety risk is being trapped inside the travel trailer if the deadbolt jams. The interior side of the door lock can jam too, leaving the emergency exit as the way out and increasing injury risk. The free remedy addresses the lock cylinder that causes the jam.
What if I bought this travel trailer used?
The free recall remedy still applies to an included vehicle. Ownership history does not cancel a safety recall, and used trailers miss owner letters when records are outdated. Check your VIN, then give recall 13V409 to Jackson Mfg or Fastec when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V409000 |
|---|---|
| Jackson Mfg customer service | 1-405-224-6013 |
| NHTSA recall # | 13V409 |
| NHTSA recall # (full) | 13V409000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →