Recall 13V399 covers 4,565 2006-2013 Aliner Travel Trailer vehicles with Fastec door locks that can jam. Repair is free at any franchised Aliner dealer.
Aliner is recalling 4,565 2006-2013 Travel Trailer campers because a Fastec door lock can jam the deadbolt after the key is removed in a way that traps the lock. If the deadbolt jams, someone inside can be locked in and forced to use the emergency exit; the Aliner dealer repair will be free once available.
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What's wrong?
The door lock on the 2006-2013 Aliner Travel Trailer is part of the entry door latch assembly. It lets the door latch shut, then uses a deadbolt to hold the door locked when the key is turned. On these trailers, the recalled lock is a Fastec-brand unit.
The problem is in the way the key and deadbolt interact. The key can be removed from the lock in a position that leaves the deadbolt jammed. When that happens, the lock does not operate the way the owner expects, and the door lock assembly needs dealer attention under recall 13V399.
There is no warning sign before failure. An owner first notices the issue when the key or deadbolt does not move normally, or when the door lock will not lock or unlock as expected.
Who's affected?
Spans eight model years of the Travel Trailer, all tied to the same latches/locks/linkages component.
| 2012 Aliner Travel Trailer | Latches/locks/linkages |
|---|---|
| 2011 Aliner Travel Trailer | Latches/locks/linkages |
| 2007 Aliner Travel Trailer | Latches/locks/linkages |
| 2009 Aliner Travel Trailer | Latches/locks/linkages |
| 2013 Aliner Travel Trailer | Latches/locks/linkages |
| 2006 Aliner Travel Trailer | Latches/locks/linkages |
| 2010 Aliner Travel Trailer | Latches/locks/linkages |
| 2008 Aliner Travel Trailer | Latches/locks/linkages |
| Units affected | 4,565 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A jammed deadbolt can also jam the interior side of the travel trailer door lock. An occupant inside can be locked in and forced to use the emergency exit, increasing the risk of injury. Keep the emergency exit clear and ask an Aliner dealer about the lock inspection. Repair will be free at any franchised Aliner dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2013 Aliner Travel Trailer is included in this recall.
- Contact Aliner customer service at 1-724-423-7440 to confirm repair instructions for recall number 13V399.
- Schedule the Fastec door-lock inspection and cylinder replacement that fixes the deadbolt-jam risk.
- Bring the recall notice if you have it, and ask the service desk to confirm that the inspection and needed lock-cylinder replacement are free.
- Use the emergency exit plan for the trailer until the door lock has been inspected and repaired.
What happens at the repair
At the service visit, an Aliner technician inspects the Fastec-brand door lock cylinders and replaces any cylinders covered by the recall. Columbia notified owners, and Fastec coordinates the inspection and cylinder replacement. The remedy record lists the recall start date as December 26, 2013. Because the current remedy status is not listed in the input, confirm with an Aliner dealer before planning the visit. The cylinder inspection and any needed replacement are free under the recall once the repair is open for your VIN.
Timeline
| September 4, 2013 | NHTSA published the recall |
|---|---|
| December 26, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V399?
Recall 13V399 covers 4,565 2006-2013 Aliner Travel Trailer units equipped with a Fastec-brand door lock. The key can be removed in a way that jams the deadbolt, trapping someone inside unless they use the emergency exit.
What should I do if my 2006-2013 Aliner Travel Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V399. If it is, contact an Aliner service contact or Fastec to arrange the door-lock inspection and cylinder replacement as needed. Reference recall number 13V399 when you call.
Is the recall repair free?
Yes. The recall remedy says Fastec will coordinate inspection and replacement of the affected door-lock cylinders, as needed, free of charge. Recall repairs are covered at no cost for included vehicles.
What is the safety risk?
The safety risk is being trapped inside the travel trailer if the deadbolt jams. If the inside of the door lock also jams, a person inside has to use the emergency exit, which increases the risk of injury.
What if I bought my Aliner Travel Trailer used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your specific trailer is included, then reference recall number 13V399 when you contact the service desk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V399000 |
|---|---|
| Aliner customer service | 1-724-423-7440 |
| NHTSA recall # | 13V399 |
| NHTSA recall # (full) | 13V399000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →