Recall 13V384 covers 1 2014 Sunset Park & Rv Ez Traveler (21LE) trailer for awning motor screws that shear. Dometic replaces the motor free.
Sunset Park & Rv is recalling one 2014 Ez Traveler (21LE) travel trailer because a design change in the power awning motor assembly can shear the assembly screws. If those screws shear, the awning can unfurl while parked or in transit, increasing the risk of injury or a crash, and the dealer repair will be free once available.
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What's wrong?
The power awning motor assembly on the 2014 Sunset Park & Rv Ez Traveler (21LE) travel trailer is the electric drive unit that moves the exterior awning in and out. When the switch is used, the motor turns the awning hardware and the mounting screws keep the motor assembly fixed in place. Those screws have to hold while the awning loads and unloads during normal operation.
On this trailer, a design change in the power awning motor assembly left the screws vulnerable to shearing. Shearing means the screw breaks across its shaft instead of simply loosening. Once that happens, the motor assembly no longer has the same attachment strength, so the awning mechanism can stop working as intended or shift out of position.
There is no warning sign before failure. The screws can break without a visible crack, noise, or loose part that an owner notices ahead of time.
Who's affected?
| 2014 Sunset Park & Rv Ez Traveler (21LE) | Equipment |
|---|---|
| Units affected | 1 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Under NHTSA campaign 13V384, sheared motor assembly screws can let the awning unfurl while parked or in transit. This creates a personal-injury risk and increases crash risk on the road. Schedule the recall work soon and keep the awning secured until repair. Repair will be free at any franchised Sunset Park & Rv dealer once available.
What should I do?
- Check your VIN to confirm your 2014 Sunset Park & Rv Ez Traveler (21LE) is included in this recall.
- Wait for Sunset Park & Rv's repair instructions before scheduling service if you have not received the owner notice.
- Call Sunset Park & Rv at 1-574-238-9081 or Dometic at 1-888-447-0003 with questions about the awning motor repair.
- Schedule the free power-awning motor replacement that fixes the screw-shear risk and helps keep the awning from unfurling unexpectedly.
- Reference recall number 13V384 when you call, and bring the recall notice if you have it.
What happens at the repair
Sunset Park & Rv notified the owner about this recall. The repair described by the filing is for Dometic staff to replace the affected power awning motor with a motor of a different design. The recall was expected to begin in early September 2013. Because the remedy status is not listed as available in the input, treat the free repair path as the known remedy once available rather than assuming a current appointment can be scheduled from this record alone.
Timeline
| August 27, 2013 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 13V384?
Recall 13V384 covers 1 2014 Sunset Park & Rv Ez Traveler (21LE) travel trailer with power awning motor assembly screws that can shear. If that happens, the awning can unfurl while parked or in transit, increasing the risk of personal injury or a crash.
What should I do if my 2014 Sunset Park & Rv Ez Traveler (21LE) is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V384. If it is, contact Sunset Park & Rv at 1-574-238-9081 and ask about the Dometic replacement motor. Reference recall number 13V384 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 13V384, Dometic staff will replace the affected power awning motor with a different design.
What is the safety risk?
The safety risk is an awning that unfurls unexpectedly while the trailer is at rest or in transit. That creates a personal injury risk near the trailer and increases crash risk on the road. Confirm your VIN and arrange the replacement motor if your trailer is included.
What if I bought this trailer used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your 2014 Sunset Park & Rv Ez Traveler (21LE) is included, then reference recall 13V384 when you contact Sunset Park & Rv.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V384000 |
|---|---|
| Sunset Park & Rv customer service | 1-574-238-9081 |
| NHTSA recall # | 13V384 |
| NHTSA recall # (full) | 13V384000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →