Recall 13V383 affects 780,584 2006-2011 Lexus Hs 250 Hybrid and RAV4 vehicles for rear tie-rod failure. Free repair at a franchised Lexus dealer once available.
Lexus recall 13V383 covers 780,584 2006-2011 RAV4 and Hs 250 Hybrid vehicles because improperly tightened rear alignment nuts can let the rear suspension arm move, rust, damage threads, and fail. A failed rear tie rod can cause a sudden alignment change and loss of vehicle control, and the dealer repair will be free once available.
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What's wrong?
The rear suspension arm, also called the rear tie rod, helps hold the rear wheels at the correct angle. In Lexus recall 13V383, the 2006-2011 Hs 250 Hybrid and RAV4 vehicles use lock nuts on that arm so a technician can set rear wheel alignment and then hold the setting in place.
The problem starts when those alignment nuts are not tightened correctly during service. Loose nuts let movement develop in the threaded part of the arm, between the shaft and turn-buckle. That movement lets rust form and wear the threads. If the threads wear far enough, the arm can separate and the rear wheel alignment changes abruptly.
There is no warning sign before failure. An owner can experience a sudden change in how the vehicle tracks or handles if the rear tie rod separates.
Who's affected?
Spans the Hs 250 Hybrid and RAV4 across 2006-2011, with rear suspension listed for each vehicle.
| 2010 Lexus Hs 250 Hybrid | rear suspension |
|---|---|
| 2006 Toyota RAV4 | rear suspension |
| 2007 Toyota RAV4 | rear suspension |
| 2008 Toyota RAV4 | rear suspension |
| 2009 Toyota RAV4 | rear suspension |
| 2010 Toyota RAV4 | rear suspension |
| 2011 Toyota RAV4 | rear suspension |
| Units affected | 780,584 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Rear tie rod failure can cause a loss of vehicle control and increase the risk of a crash. Until the vehicle is inspected, avoid unnecessary trips and arrange the recall visit when the dealer can complete it. Repair will be free at any franchised Lexus dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2011 Lexus Hs 250 Hybrid or RAV4 is included in this recall.
- Review the Lexus owner notice mailed for recall number 13V383, plus any later parts-available notice.
- Contact a franchised Lexus dealer with your VIN before scheduling; the remedy was phased by parts supply.
- Schedule the rear tie-rod inspection and epoxy service once the dealer confirms parts for your VIN; the repair addresses rust and thread damage that can change rear alignment.
- Drive cautiously until the repair is complete, and stop driving if the vehicle pulls, tracks unevenly, or feels unstable.
What happens at the repair
Once the dealer repair is available, a Lexus technician will inspect the rear tie rods and replace tie rods that show rust or corrosion on the alignment adjustment threads. The rear tie rods will then be coated with epoxy to help prevent future environmental damage. The final dealer repair will be free once it opens. Vehicles repaired under the earlier recall still need to be inspected again and receive the updated remedy. If you already paid to fix this condition before the recall campaign, the manufacturer's general reimbursement plan covers documented prior repairs. Bring receipts or repair paperwork to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 27, 2013 | Owner notification mailed |
|---|---|
| August 28, 2013 | NHTSA published the recall |
Frequently asked questions
What is recall 13V383?
Recall 13V383 covers 780,584 2006-2011 Lexus Hs 250 Hybrid and RAV4 vehicles with rear tie rod threads that can rust after improper alignment nut tightening. Tie rod failure can cause an abrupt alignment change and loss of vehicle control. Dealers inspect the tie rods, replace corroded parts, and apply epoxy protection for free.
What should I do if my 2006-2011 Lexus Hs 250 Hybrid or RAV4 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 13V383. If it is, contact a franchised Lexus dealer and ask for the rear suspension tie rod inspection and remedy. Reference recall number 13V383 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 13V383, the dealer inspects the rear tie rods, replaces tie rods with rust or corrosion on the adjustment threads, and applies epoxy protection free of charge.
What is the safety risk?
The safety risk is loss of vehicle control. If the rear tie rod fails, the rear wheel alignment changes abruptly, which increases crash risk. If your VIN is included, schedule the free dealer inspection and remedy, and ask the service desk whether the vehicle is safe to drive before your appointment.
What if I bought this vehicle used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received a Lexus notice, check your VIN to confirm whether your specific Hs 250 Hybrid or RAV4 is included, then call a franchised Lexus dealer with recall number 13V383.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V383000 |
|---|---|
| Lexus customer service | +81-53-425-2111 |
| NHTSA recall # | 13V383 |
| NHTSA recall # (full) | 13V383000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →