RecallNotify
Sign up Check my VIN
Home/ Recalls/ Thomas Built Buses/ 13V365
Campaign 13V365 Posted August 15, 2013 237 units

2013-2014 Thomas Built Buses Recall 13V365: Fuel Label

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 13V365 covers 237 2013-2014 Thomas Built Buses Saf-T-Liner Ef, Efx, and Hdx buses for a fuel-pickup label defect. Free dealer repair.

Thomas Built Buses is recalling 237 2013-2014 Saf-T-Liner Efx, Saf-T-Liner Hdx, and Saf-T-Liner Ef buses because an information label on the auxiliary heater fuel pickup tube can detach and fall into the fuel tank. If fuel delivery drops, the engine can stumble, run erratically, or stall while driving, and that raises the risk of a crash; the dealer repair will be free once available.

Does this recall apply to your specific vehicle?

The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.

Check my VIN at NHTSA

RecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.

What's wrong?

The auxiliary fuel pickup tube on the 2013-2014 Thomas Built Buses Saf-T-Liner Efx, Saf-T-Liner Hdx, and Saf-T-Liner Ef buses sits in the diesel fuel tank. It is used with the optional chassis coolant heater, which draws fuel so the heater can warm the chassis coolant. The tube also carries an information label that is supposed to stay attached.

On affected buses, that label can detach from the auxiliary heater fuel pickup tube and fall into the fuel tank. Once loose inside the tank, the label can interfere with diesel fuel delivery to the engine. If fuel flow is blocked, the engine loses the steady fuel supply it needs to keep running.

There is no warning sign before failure. The bus can run normally until the loose label shifts into a position that restricts fuel delivery.

Who's affected?

Spans three Saf-T-Liner variants across the 2013 and 2014 model years, with both the vehicle label and fuel system included.

2014 Thomas Built Buses Saf-T-Liner Efx vehicle label (placard or certification)
2014 Thomas Built Buses Saf-T-Liner Efx fuel system
2014 Thomas Built Buses Saf-T-Liner Hdx vehicle label (placard or certification)
2014 Thomas Built Buses Saf-T-Liner Hdx fuel system
2013 Thomas Built Buses Saf-T-Liner Ef vehicle label (placard or certification)
Units affected237

A matching model year and Saf-T-Liner model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

Insufficient fuel delivery can make the engine stumble, run erratically, or stall while driving, increasing crash risk. If the bus hesitates, loses power, or stalls, move it out of traffic and contact the dealer for recall service. Repair will be free at any franchised Thomas Built Buses dealer once available.

What should I do?

  1. Check your VIN to confirm your 2013-2014 Thomas Built Buses Saf-T-Liner Efx, Saf-T-Liner Hdx, or Saf-T-Liner Ef is included in this recall.
  2. Contact a franchised Thomas Built Buses dealer to ask about the free inspection.
  3. Schedule the fuel-tank and auxiliary-heater pickup-tube inspection so the dealer can remove any loose label that blocks fuel delivery.
  4. Bring the recall notice if you have it. If not, reference recall number 13V365 when you call.
  5. Avoid operating the bus if the engine stumbles, runs erratically, or stalls while driving.

What happens at the repair

At the dealer, a Thomas Built Buses technician inspects the fuel tanks and auxiliary heater fuel pickup tubes for information labels. Any labels found on the tanks or pickup tubes are removed so they cannot detach and interfere with fuel delivery. The source remedy says the recall began on October 15, 2013, and the inspection and label removal are free of charge. Use the campaign number when scheduling so the service desk can connect the visit to recall 13V365.

Timeline

August 15, 2013 NHTSA published the recall
October 15, 2013 Owner notification mailed

Frequently asked questions

What is recall 13V365?

Recall 13V365 covers 237 2013-2014 Thomas Built Buses Saf-T-Liner Efx, Saf-T-Liner Hdx, and Saf-T-Liner Ef buses equipped with an auxiliary fuel pickup tube for an optional chassis coolant heater. A label on that tube can detach, fall into the fuel tank, and restrict fuel delivery.

What should I do if my 2013-2014 Thomas Built Buses Saf-T-Liner Efx, Saf-T-Liner Hdx, or Saf-T-Liner Ef is on this recall?

Check your VIN to confirm your specific bus is included in recall 13V365. If it is, contact a franchised Thomas Built Buses dealer and ask for the fuel-tank and auxiliary-heater pickup-tube inspection. The dealer removes any loose label for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 13V365, a franchised Thomas Built Buses dealer inspects the fuel tank and auxiliary heater fuel pickup tube, then removes any label found in the tank free of charge.

What warning signs should I watch for?

Watch for engine stumble, erratic running, or a stall while driving. Those signs point to restricted fuel delivery from a detached label in the fuel tank. If any of these happen, stop using the bus and contact a franchised Thomas Built Buses dealer for recall 13V365.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/13V365000
Thomas Built Buses customer service1-800-716-7466
NHTSA recall #13V365
NHTSA recall # (full)13V365000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →