Recall 13V362 affects 52 2014 Ice Castle Rv Edition vehicles for awning motor screws that shear. Repair will be free once available.
Ice Castle is recalling 52 2014 Rv Edition vehicles because a Dometic power awning motor design change leaves the assembly screws at risk of shearing. If those screws shear, the awning can unfurl while parked or in transit, raising the risk of injury or a crash; the dealer repair will be free once available.
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What's wrong?
The power awning on the 2014 Ice Castle Rv Edition uses a Dometic-brand motor assembly to extend and retract the awning. That motor turns the awning mechanism, and its mounting screws hold the motor assembly in place so the awning stays controlled while it moves.
On affected units, Dometic changed the design of the power awning motor assembly. With that design, the motor assembly screws can shear, which means the screw shafts break instead of holding the assembly together. Once the screws break, the motor assembly is no longer secured as intended, and the awning mechanism is no longer controlled by the hardware that is supposed to hold it.
There is no warning sign before failure. An owner is not given a reliable noise, light, or visible symptom before the screws shear, so the problem is tied to whether the 2014 Ice Castle Rv Edition is included in recall 13V362.
Who's affected?
| 2014 Ice Castle Rv Edition | Equipment |
|---|---|
| Units affected | 52 |
Not every 2014 Ice Castle Rv Edition trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the motor assembly screws shear, the awning can unfurl unexpectedly while parked or in transit, increasing the risk of personal injury or a crash. Follow the recall instruction to keep the vehicle parked until the motor is replaced. Repair will be free at any franchised Ice Castle dealer once available.
What should I do?
- Check your VIN to confirm your 2014 Ice Castle Rv Edition is included in this recall.
- Do not drive the vehicle until the awning motor repair is complete.
- Contact Ice Castle at 1-320-269-5428 for repair instructions, and reference recall number 13V362 when you call.
- Ask when Dometic staff can replace the awning motor assembly with the updated design that prevents the awning from unfurling unexpectedly.
- Keep the owner notice with your vehicle records if Ice Castle sent one.
What happens at the repair
Do not drive the vehicle until the repair is performed. Ice Castle will notify owners when repair handling is ready, and Dometic staff will replace the affected power awning motors with motors of a different design. The final repair will be free once available. The issue involves screws in the Dometic power awning motor assembly that can shear, so keep the vehicle parked and use the notice instructions to arrange the repair.
Timeline
| August 14, 2013 | NHTSA published the recall |
|---|---|
| October 22, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V362?
Recall 13V362 covers 52 2014 Ice Castle Rv Edition vehicles with Dometic power awning motor assemblies whose screws can shear. If that happens, the awning can unfurl while parked or in transit, increasing the risk of personal injury or a crash.
What should I do if my 2014 Ice Castle Rv Edition is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 13V362. If it is, keep the vehicle parked until the repair is complete, then contact Ice Castle at 1-320-269-5428 and reference recall 13V362 for repair instructions.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost to owners. For recall 13V362, Dometic staff will replace the affected awning motors with motors of a different design.
Is it safe to drive my Ice Castle Rv Edition before the repair?
No. The recall instructions tell owners to keep the vehicle off the road until the awning motor repair is performed. The concern is that the awning can unfurl unexpectedly while the vehicle is moving, increasing crash risk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V362000 |
|---|---|
| Ice Castle customer service | 1-320-269-5428 |
| NHTSA recall # | 13V362 |
| NHTSA recall # (full) | 13V362000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →