Recall 13V357 covers 204 2013-2014 Creek Side trailers for an awning motor screw defect. Repair is free at any franchised Creek Side dealer.
Creek Side is recalling 204 2013-2014 trailers, including the 23RKS, because screws in the Dometic power awning motor assembly can shear. If that happens, the awning can unfurl while parked or in transit, which creates injury and crash risk; the Creek Side dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The affected 2013-2014 Creek Side trailers use a Dometic-brand power awning motor assembly to extend and retract the awning. The motor turns the awning mechanism, and its screws hold that motor assembly in place while the awning moves under load.
On these trailers, a design change in the awning motor assembly leaves the motor assembly screws vulnerable to shearing. A sheared screw is a screw that has snapped across its body, so it no longer provides the holding force it was designed to provide. That failure happens at the fastener, not because the owner operated the awning incorrectly.
There is no warning sign before failure. An owner is not expected to hear a specific noise, see a warning light, or notice a repeatable symptom before the screws shear.
Who's affected?
The recall spans several travel-trailer floorplans across the 2013 and 2014 model years, all tied to the Equipment component.
| 2013 Creek Side 23RKS | Equipment |
|---|---|
| 2014 Creek Side 23RKS | Equipment |
| 2013 Creek Side 23BHS | Equipment |
| 2013 Creek Side 22RB | Equipment |
| 2013 Creek Side 18CK | Equipment |
| 2014 Creek Side 18CK | Equipment |
| 2013 Timber Ridge 280RKS | Equipment |
| 2014 Timber Ridge 280RKS | Equipment |
| 2014 Creek Side 26BKS | Equipment |
| 2013 Wind River 250RDSW | Equipment |
| 2013 Creek Side 26BKS | Equipment |
| 2013 Timber Ridge 250FLS | Equipment |
| 2013 Timber Ridge 270DBHS | Equipment |
| 2013 Timber Ridge 240RKS | Equipment |
| 2014 Timber Ridge 270DSRL | Equipment |
| 2013 Timber Ridge 270DSRL | Equipment |
| 2013 Wind River 240RKSW | Equipment |
| 2014 Creek Side 20FQ | Equipment |
| 2013 Creek Side 20FQ | Equipment |
| 2014 Creek Side 22RB | Equipment |
| 2014 Creek Side 23BHS | Equipment |
| 2014 Creek Side 26RLS | Equipment |
| 2014 Black Stone 280RKSB | Equipment |
| 2013 Creek Side 26RLS | Equipment |
| 2014 Timber Ridge 240RKS | Equipment |
| 2014 Timber Ridge 250FLS | Equipment |
| 2014 Timber Ridge 250RDS | Equipment |
| 2013 Wind River 250RLSW | Equipment |
| 2013 Timber Ridge 250RDS | Equipment |
| 2014 Timber Ridge 270DBHS | Equipment |
| Units affected | 204 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
If the awning motor assembly screws shear, the awning can unfurl with the vehicle parked or moving. That can injure someone nearby or increase the risk of a crash in transit. Keep the trailer parked until the motor repair is completed. Repair will be free at any franchised Creek Side dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Creek Side trailer is included in this recall.
- Do not drive the trailer until the awning motor repair is complete.
- Arrange a tow if the trailer must be moved for service; do not tow it on the road yourself.
- Contact Creek Side customer service at 1-541-624-5500 for repair instructions for the Dometic power-awning motor.
- Reference recall number 13V357 when you call, and bring the recall notice if Creek Side mailed one.
What happens at the repair
The current repair path is to replace the affected Dometic power awning motors with motors of a different design. Do not drive until repairs are performed. Once the dealer repair is available, Creek Side service staff coordinates the recall work and Dometic staff replaces the affected motor assembly. The dealer repair will be free once available. The source record does not give a separate reimbursement process, so ask the service desk how this campaign is handled if you already paid for related awning motor work.
Timeline
| August 8, 2013 | NHTSA published the recall |
|---|---|
| August 26, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V357?
Recall 13V357 covers 204 2013-2014 Creek Side trailers with Dometic power awning motor assembly screws that can shear. If that happens, the awning can unfurl while parked or in transit, increasing injury and crash risk. Dometic staff will replace the affected motors.
What should I do if my 2013-2014 Creek Side trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V357. If it is, contact Creek Side at 1-541-624-5500 or a Creek Side dealer and reference recall 13V357. Ask how to get the Dometic awning motor replaced before moving the trailer.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost to the owner. For recall 13V357, the remedy is replacement of the affected Dometic power awning motors with motors of a different design.
What is the safety risk?
The risk is an awning that unfurls unexpectedly. NHTSA campaign 13V357 says the Dometic power awning motor assembly screws can shear, which can let the awning open while the trailer is parked or moving. That raises the risk of personal injury or a crash.
When were owners notified about recall 13V357?
Owner notification began on August 26, 2013. Because this is an older recall, a used trailer owner or a changed address can miss the original notice. Check your VIN and reference recall 13V357 when contacting Creek Side or the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V357000 |
|---|---|
| Creek Side customer service | 1-541-624-5500 |
| NHTSA recall # | 13V357 |
| NHTSA recall # (full) | 13V357000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →