Recall 13V356 affects 9,345 2014 Kia Sorento vehicles for a right-front axle shaft that can fracture. Repair is free at any franchised Kia dealer.
Kia is recalling 9,345 2014 Sorento front-wheel-drive SUVs with 2.4 liter engines because the right front axle shaft can fracture. A fractured axle can cut power to the wheels or let the vehicle roll away when parked without the parking brake, which increases crash risk; the Kia dealer repair will be free once available.
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What's wrong?
The right front axle shaft on the 2014 Kia Sorento is a steel drive shaft that sends engine power from the transmission to the right front wheel. On front-wheel-drive Sorentos with the 2.4-liter engine, that shaft also has joints that let the wheel steer and move with the suspension while power keeps flowing.
On the recalled Sorentos, a manufacturing issue left the right front axle shaft vulnerable to fracture. If the shaft breaks, the drivetrain no longer has an intact path to that wheel. The break is mechanical, not a software or sensor problem, so the repair path is replacement of the faulty axle shaft.
There is no warning sign before failure. Owners should not expect a dashboard light, noise, or change in drive feel to appear before the axle shaft fractures.
Who's affected?
| 2014 Kia Sorento | drive axle |
|---|---|
| Units affected | 9,345 |
Not every 2014 Kia Sorento is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A fractured front axle can cut power to the wheels while driving. If the vehicle is parked without the parking brake applied, it can roll away. Either condition increases crash risk. Set the parking brake every time you park, and schedule the recall repair soon. Repair will be free at any franchised Kia dealer once available.
What should I do?
- Check your VIN to confirm your 2014 Kia Sorento is included in this recall.
- Contact a franchised Kia dealer and ask whether the front-axle-shaft replacement is open for your VIN.
- Reference recall number 13V356 when you call, and give the dealer Kia recall SC099 if they ask for the Kia campaign number.
- Bring the recall notice if Kia mailed one, or bring your VIN and registration if you do not have the notice.
- Set the parking brake every time you park until the axle-shaft repair is complete.
What happens at the repair
At the dealer, a Kia technician replaces the front axle shaft assembly covered by recall 13V356. The axle shaft transfers engine power to the front wheel, so the repair replaces the assembly instead of asking the owner to monitor it. Because the remedy status is not listed in this record, confirm parts and recall status with a Kia dealer before planning the visit. The final dealer repair will be free once available, with parts and labor covered by the recall.
Timeline
| August 13, 2013 | NHTSA published the recall |
|---|---|
| September 9, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V356?
Recall 13V356 covers 9,345 2014 Kia Sorento front wheel drive vehicles with 2.4 liter engines. The right front axle shaft can fracture, causing loss of power to the wheels or a rollaway if parked without the parking brake. Kia dealers replace the front axle shaft assembly for free.
What should I do if my 2014 Kia Sorento is on this recall?
Check your VIN to confirm your specific Sorento is included in recall 13V356. If it is, contact a franchised Kia dealer to schedule the front axle shaft assembly replacement. Reference recall number 13V356 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Kia's remedy says dealers replace the front axle shaft assembly free of charge. The recall repair began on September 9, 2013, so a franchised Kia dealer handles the work now.
What is the safety risk?
The safety risk is loss of power to the wheels or a vehicle rollaway. If the right front axle fractures, the Sorento loses drive power. If it is parked without the parking brake applied, it can roll away. Either condition increases crash risk.
What if I bought this Kia Sorento used?
The free repair still applies. Recall coverage follows the VIN, not the first owner. If Kia never mailed you a notice, check your VIN, then call a franchised Kia dealer and reference recall number 13V356 to schedule the axle shaft replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V356000 |
|---|---|
| Kia customer service | 1-800-333-4542 |
| NHTSA recall # | 13V356 |
| NHTSA recall # (full) | 13V356000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →