Recall 13V348 covers 4 2013 Intech Custom Trailer trailers for awning motor screws that can shear. Do not drive. Free repair through Intech or Dometic.
Intech is recalling 4 2013 Custom Trailer trailers because screws in the Dometic power awning motor assembly can shear after a design change. That failure can let the awning unfurl while parked or in transit and increase the risk of personal injury or a crash; the dealer repair will be free once Intech makes it available.
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What's wrong?
The power awning on the 2013 Intech Custom Trailer uses a Dometic motor assembly to extend and retract the awning fabric. That motor does the work an owner would otherwise do by hand, and its mounting screws hold the motor assembly in the correct position while the awning moves. Those screws also help keep the awning under control when it is stowed.
On affected trailers, a design change in the Dometic power awning motor assembly left the screws vulnerable to shearing. When a screw shears, the metal fastener breaks instead of holding the motor assembly in place. The owner does not have to misuse the awning for this to happen; the concern is tied to the motor assembly design described in recall 13V348.
There is no warning sign before failure. Before the screw breaks, the awning can look and operate normally, so an owner will not have a reliable sound, light, or feel to watch for.
Who's affected?
| 2013 Intech Custom Trailer | Equipment |
|---|---|
| Units affected | 4 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An awning that unfurls unexpectedly can injure someone near the trailer or contribute to a crash while in transit. Keep the trailer parked until Intech or Dometic replaces the affected motor assembly, and arrange service before moving it again. Repair will be free at any franchised Intech dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Intech Custom Trailer is included in this recall.
- Do not drive the trailer until the Dometic power-awning motor replacement is complete.
- Arrange transport if the trailer has to be moved for repair; do not tow it behind your vehicle yourself.
- Contact Intech Trailers at 1-574-773-9536 to schedule the free Dometic power-awning motor replacement that fixes the screws that can shear and let the awning unfurl.
- Bring the recall notice if Intech has mailed one. If not, reference recall number 13V348 when you call.
What happens at the repair
Do not drive the trailer until the motor replacement is complete. Intech's remedy is to notify owners and have Intech or Dometic replace the affected Dometic power awning motor with a different design. The work is free once the repair is available for your trailer. At service, an Intech technician removes the affected motor assembly and installs the replacement motor so the awning motor screws are no longer tied to the recalled design. The recall began on May 3, 2013.
Timeline
| May 3, 2013 | Owner notification mailed |
|---|---|
| August 7, 2013 | NHTSA published the recall |
Frequently asked questions
What is recall 13V348?
Recall 13V348 covers 4 2013 Intech Custom Trailer units with Dometic power awning motor screws that can shear after a design change. If the screws shear, the awning can unfurl while parked or in transit, increasing injury or crash risk.
What should I do if my 2013 Intech Custom Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V348. If it is, contact Intech at 1-574-773-9536 to arrange the free awning motor replacement. Intech began this recall repair on May 3, 2013.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 13V348, Intech or Dometic replaces the affected Dometic power awning motor with a different-design motor free of charge.
What is the safety risk?
The risk is an awning that unfurls unexpectedly while the trailer is parked or moving. That creates a personal injury risk near the trailer and a crash risk in transit. Intech instructed owners to keep the trailer off the road until repairs were performed.
What if I bought this Intech Custom Trailer used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your specific 2013 Intech Custom Trailer is included, then reference recall 13V348 when you contact Intech.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V348000 |
|---|---|
| Intech customer service | 1-574-773-9536 |
| NHTSA recall # | 13V348 |
| NHTSA recall # (full) | 13V348000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →