Recall 13V340 covers 1,989 2011-2014 Jaguar Xk convertibles with roof-console window controls that can pinch arms or fingers. Free repair at any franchised Jaguar dealer.
Jaguar is recalling 1,989 2011-2014 Xk convertibles because the overhead roof-console switch activates the power windows while the convertible roof opens or closes. The window switch does not move downward to close the windows, so a window can pinch or injure an arm or finger; the Jaguar dealer repair will be free once available.
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What's wrong?
The overhead roof console switch on 2011-2014 Jaguar Xk convertibles is the control used to operate the folding roof. During roof movement, that switch also controls the power windows so the glass moves with the roof system. The switch needs to give the window system the correct open and close commands.
On affected Xk convertibles, the switch activates the power windows when the roof is opening or closing, but it does not move downward to close the windows. That leaves the window-control behavior out of compliance with the federal power-window standard named in recall 13V340. The problem is in the console switch action, not in the glass, regulator, or window motor.
There is no warning sign before failure. The issue shows up when the roof-console switch is used and the window close command is not available from that switch.
Who's affected?
Spans the 2011, 2012, 2013, and 2014 Xk model years, with the electrical system listed for each year.
| 2011 Jaguar Xk | electrical system |
|---|---|
| 2012 Jaguar Xk | electrical system |
| 2013 Jaguar Xk | electrical system |
| 2014 Jaguar Xk | electrical system |
| Units affected | 1,989 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
Unexpected power-window movement can pinch or injure an arm or finger. Keep hands clear of the window path and treat switch behavior that feels wrong as a reason to stop using the window until the overhead roof console is replaced. Repair will be free at any franchised Jaguar dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2014 Jaguar Xk is included in this recall.
- Contact your nearest franchised Jaguar dealer to confirm repair scheduling for the free overhead roof console replacement.
- Ask the dealer to inspect the window switch issue that lets the power windows activate during convertible roof operation.
- Bring the recall notice if Jaguar mailed one. If not, reference recall number 13V340 when you call.
- Keep arms and fingers clear of the power windows until the overhead roof console repair is complete.
What happens at the repair
At the dealer, a Jaguar technician replaces the overhead roof console, including the switch area tied to convertible top and power window operation. The source remedy says Jaguar began this recall on October 1, 2013, and the dealer replacement is free under the recall. Parts and labor are covered for the overhead console replacement. Ask the service desk to confirm the repair is still open for your VIN before the appointment is written.
Timeline
| August 5, 2013 | NHTSA published the recall |
|---|---|
| October 1, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V340?
Recall 13V340 covers 1,989 2011-2014 Jaguar Xk convertible vehicles with an overhead roof console switch that can activate the power windows while the convertible roof opens or closes. The defect fails FMVSS No. 118, and Jaguar dealers replace the overhead roof console for free.
What should I do if my 2011-2014 Jaguar Xk is on this recall?
Check your VIN to confirm your specific convertible is included in recall 13V340. If it is, contact a franchised Jaguar dealer to schedule replacement of the overhead roof console. Reference recall number 13V340 or Jaguar recall number J030 when you call. The repair is free.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair the defect at no cost, and Jaguar dealers replace the overhead roof console free of charge. The recall repair applies even if you bought the vehicle used or bought it outside the original selling dealer.
What is the safety risk?
The safety risk is pinch injury from the power windows. In affected Jaguar Xk convertibles, the overhead roof console switch can activate the windows while the convertible roof is opening or closing, which can pinch or injure an arm or finger.
What if I bought my Jaguar Xk used?
The free repair still applies. Recalls follow the VIN, not the first owner. Check your VIN to confirm whether your specific 2011-2014 Jaguar Xk is included, then call a franchised Jaguar dealer and reference recall number 13V340 or Jaguar recall number J030.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V340000 |
|---|---|
| Jaguar customer service | 1-800-452-4827 |
| NHTSA recall # | 13V340 |
| NHTSA recall # (full) | 13V340000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →