Recall 13V325 affects 14 2007-2009 Sprinter Mini-Bus vehicles with Ricon wheelchair-lift cable clearance problems. The supplemental cover kit is free.
Recall 13V325 covers 14 2007-2009 Sprinter Mini-Bus vehicles equipped with a Ricon wheelchair lift and optional armored pendant cable. The cable can sit too close to the lift, contact the power lug, and short circuit if its cover is missing or installed incorrectly; the dealer repair will be free once available.
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What's wrong?
The Ricon wheelchair lift on the 2007-2009 Sprinter Mini-Bus is the powered platform used to load and unload a wheelchair. The pendant cable connects the lift controls to the lift system, and the armored covering protects that cable during normal use.
On affected buses, the armored cable is routed where it does not clear the wheelchair lift. As the lift moves, the cable can sit in the lift path instead of staying out of the way. That interference is the defect: the cable and lift are trying to occupy the same space during operation.
There is no warning sign before failure. The filing does not identify a sound, light, or operating change that tells an owner the cable has already interfered with the lift.
Who's affected?
Production windows are narrow: June 2007, June through August 2008, and May 2009 through November 2010.
| 2009 Sprinter Mini-Bus | Equipment |
|---|---|
| 2008 Sprinter Mini-Bus | Equipment |
| 2007 Sprinter Mini-Bus | Equipment |
| Units affected | 14 |
Not every 2007-2009 Sprinter Mini-Bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A cable that fails to clear the wheelchair lift can contact the power lug. Without a proper nonconductive cover, that contact can cause a short circuit and fire. If your VIN is included, schedule service soon and avoid using the lift until the cable and cover are checked. Repair will be free at any franchised Sprinter dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2009 Sprinter Mini-Bus is included in this recall.
- Use the owner notice if you received one; Sprinter recall notices were mailed on August 6, 2013.
- Contact Ricon customer service at 1-800-322-2884 to request the free supplemental cover kit that shields the wheelchair-lift pendant cable from the power lug.
- Reference recall number 13V325 when you call, and ask whether the kit instructions apply to your lift setup.
- Keep the wheelchair lift out of service until the supplemental cover is installed if the armored pendant cable touches or does not clear the lift area.
What happens at the repair
For campaign 13V325, Daimler notified owners, and Ricon supplies a supplemental cover kit with installation instructions at no charge. The kit addresses the wheelchair lift pendant cable area so the armored cable clears the lift during operation. The source remedy says the recall began on August 6, 2013, but it does not list a dealer labor procedure or a repair time. If your VIN is included, contact the Sprinter service desk or Ricon Customer Service using the recall notice instructions to confirm how the kit is provided for your bus.
Timeline
| July 19, 2013 | NHTSA published the recall |
|---|---|
| August 6, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V325?
Recall 13V325 covers 14 2007-2009 Sprinter Mini-Bus vehicles equipped with a Ricon wheelchair lift and optional armored pendant cable. The cable can contact the wheelchair lift power lug and create a short circuit, raising fire risk. Ricon provides the supplemental cover kit and instructions for free.
What should I do if my 2007-2009 Sprinter Mini-Bus is on this recall?
Check your VIN to confirm your specific Mini-Bus is included in recall 13V325. If it is, contact Ricon Customer Service at 1-800-322-2884 and ask for the supplemental cover kit and instructions. The recall remedy is free.
Is the recall repair free?
Yes. Federal recall law requires the safety remedy at no cost, and this recall provides the Ricon supplemental cover kit and instructions free of charge. Keep the recall number 13V325 with your vehicle records when you contact Ricon or a service provider.
What is the safety risk?
The safety risk is fire from an electrical short circuit. If the armored pendant cable contacts the wheelchair lift power lug and lacks a correct nonconductive cover, a short circuit can occur. Confirm the VIN and complete the free cover-kit remedy.
When did the recall remedy start?
The recall remedy began on August 6, 2013. For an included 2007-2009 Sprinter Mini-Bus, use the VIN check first, then contact Ricon Customer Service at 1-800-322-2884 to request the free supplemental cover kit and instructions.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V325000 |
|---|---|
| Sprinter customer service | 1-800-322-2884 |
| NHTSA recall # | 13V325 |
| NHTSA recall # (full) | 13V325000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →