Recall 13V295 covers 34 2013 Evergreen Bay Hill trailers because awning motor screws can shear and unfurl the awning. Dometic replacement is free.
Evergreen is recalling 34 2013 Bay Hill fifth wheel travel trailers because screws in the power awning motor assembly can shear after a design change. If those screws shear, the awning can unfurl while parked or in transit, increasing the risk of injury or a crash; the Evergreen dealer repair will be free once available.
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What's wrong?
The power awning on the 2013 Evergreen Bay Hill is an exterior shade assembly that extends and retracts by electric motor. The motor assembly supplies the turning force, while its screws hold that motor in position so the awning moves in a controlled way instead of shifting under load.
On recalled trailers, a design change in the power awning motor assembly put the motor assembly screws at risk of shearing. When a screw shears, it breaks across its shank instead of staying clamped in place. That leaves the motor assembly with less support, and the awning hardware no longer has the same secure mounting while it operates or sits under tension.
An owner is not given a listed symptom to watch for before the screws fail. There is no warning sign before failure, so the defect is hidden until the awning motor assembly fails.
Who's affected?
| 2013 Evergreen Bay Hill | Equipment |
|---|---|
| Units affected | 34 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
Unexpected awning deployment can injure someone near the RV or create a crash risk if it unfurls while traveling. If your VIN is included, limit trips and arrange the motor repair promptly. Repair will be free at any franchised Evergreen dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Evergreen Bay Hill is included in this recall.
- Do not drive the trailer until the power-awning motor repair is complete.
- Contact Dometic at 1-888-447-0003 to schedule the free motor replacement that prevents the awning screws from shearing.
- Bring the recall notice if Evergreen mailed one. If not, reference recall number 13V295 when you call.
- Keep the awning secured and avoid moving the trailer until the repair is finished.
What happens at the repair
Do not drive the trailer until the awning motor repair is complete. The known repair path is replacement of the affected power awning motors with motors of a different design. Because the remedy status is not listed as available in this source, do not assume the final dealer repair can be scheduled until Evergreen confirms it. Once available, the recall repair is free, with parts and labor covered under the campaign.
Timeline
| July 5, 2013 | NHTSA published the recall |
|---|---|
| July 25, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V295?
Recall 13V295 covers 34 2013 Evergreen Bay Hill fifth wheel travel trailers with power awning motor assembly screws that can shear after a design change. If the screws shear, the awning can unfurl while parked or in transit, increasing injury or crash risk.
What should I do if my 2013 Evergreen Bay Hill is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V295. If it is, keep the trailer off the road until the repair is complete, then contact Evergreen or Dometic at 1-888-447-0003 to arrange the awning motor replacement.
Is the recall repair free?
Yes. Federal recall law requires the defect remedy at no cost to the owner. For recall 13V295, Dometic staff will replace the affected awning motors with motors of a different design, and the recall repair is free.
What is the safety risk?
The safety risk is an awning that unfurls without warning while the trailer is parked or moving. That loose awning can injure someone near the trailer or create a crash risk in transit. Evergreen instructed owners to keep affected trailers off the road until repairs were performed.
When did Evergreen start this recall repair?
Evergreen began recall 13V295 on July 25, 2013. The repair path listed in the recall is replacement of the affected Dometic power awning motors with motors of a different design. Reference recall 13V295 when you call about service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V295000 |
|---|---|
| Evergreen customer service | 1-888-447-0003 |
| NHTSA recall # | 13V295 |
| NHTSA recall # (full) | 13V295000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →