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Campaign 13V275 Posted June 27, 2013 220 units

2002-2010 Altec AH Series Recall 13V275: Pedestal Cracks

Recall 13V275 affects 220 2002-2010 Altec AH100, AH75, and AH85 aerial devices for pedestal cracks. Inspection and repair are free through Altec.

Altec is recalling 220 2002-2010 AH100, AH75, and AH85 aerial devices equipped with square pedestals because cracks can form between the pedestal and the unit subbase. If the pedestal cracks, the aerial device can fail and increase the risk of personal injury; the dealer repair will be free once Altec makes it available.

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What's wrong?

The aerial device on the 2002-2010 Altec AH100, AH75, and AH85 is the lift equipment mounted to the vehicle for work at height. On units with square pedestals, the pedestal is the vertical support structure that carries the aerial device and ties it into the unit subbase. That subbase spreads the load into the rest of the mounted equipment.

On affected units, cracks can form between the pedestal and the unit subbase. This is the joint that has to hold the lift structure steady while the boom is raised, lowered, and positioned. Once cracking starts at that connection, the pedestal is no longer supported the way Altec designed it to be supported.

There is no warning sign before failure. Owners and fleet managers should not expect a light, alarm, noise, or operating change to announce the problem before the cracked area is found.

Who's affected?

Spans three Altec AH models across the 2002-2010 model years, all tied to the same equipment component.

2006 Altec AH100 Equipment
2010 Altec AH75 Equipment
2008 Altec AH100 Equipment
2008 Altec AH75 Equipment
2009 Altec AH75 Equipment
Units affected220

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

Cracks in the pedestal can let the aerial device fail and increase the risk of personal injury. If your VIN is included, schedule the pedestal inspection before using the aerial device for work. Repair will be free at any franchised Altec dealer once available.

What should I do?

  1. Check your VIN to confirm your 2002-2010 Altec AH100, AH75, or AH85 aerial device is included in this recall.
  2. Contact Altec customer service at 1-800-860-0183 to confirm current inspection instructions for recall number 13V275.
  3. Inspect the square pedestal before use for cracks between the pedestal and the unit subbase.
  4. Stop using the aerial device if cracks are found, and arrange the free pedestal repair through Altec.
  5. Bring the owner notice if Altec mailed one, and keep recall number 13V275 with your service paperwork.

What happens at the repair

Once the repair path is available, an Altec technician will inspect the aerial device pedestal for cracks between the pedestal and the unit subbase. If cracks are found, Altec will repair the pedestal free of charge under the recall. The source remedy says owners were notified to inspect the pedestal and arrange repair through Altec. Until Altec confirms the repair path for your specific unit, keep any inspection notes and ask Altec what service location should handle the work.

Timeline

June 27, 2013 NHTSA published the recall
August 5, 2013 Owner notification mailed

Frequently asked questions

What is recall 13V275?

Recall 13V275 covers 220 2002-2010 Altec AH100, AH75, and AH85 aerial devices with square pedestals. Cracks can form between the pedestal and unit subbase. Altec will inspect the pedestal and repair cracks free of charge.

What should I do if my 2002-2010 Altec AH100, AH75, or AH85 is on this recall?

Check your VIN to confirm your specific aerial device is included in recall 13V275. If it is, contact Altec at 1-800-860-0183 and reference Altec recall number CSN 580. The inspection and any needed crack repair are free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost, and Altec's remedy says pedestal cracks found during the inspection will be repaired free of charge.

What is the safety risk?

Pedestal cracks can cause the aerial device to fail, increasing the risk of personal injury. If your VIN is included, arrange the Altec inspection before continued use of the aerial device and have any cracks repaired for free.

What if I bought this Altec aerial device used?

The free recall remedy still applies. Recall coverage follows the vehicle or equipment, not the first owner. Check your VIN to confirm inclusion in recall 13V275, then contact Altec with recall number CSN 580 if the unit is included.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/13V275000
Altec customer service1-800-860-0183
NHTSA recall #13V275
NHTSA recall # (full)13V275000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →