Recall 13V274 affects 82 2011-2013 Amerivan Toyota Sienna vans for fuel filler neck contact with rear shock. Repair is free at any franchised Toyota dealer.
Amerivan is recalling 82 2011-2013 Toyota Sienna vans under recall 13V274 because the fuel filler neck can contact the left rear shock absorber and become damaged. A damaged filler neck can leak gasoline vapors and raise the risk of fire or explosion, and the dealer repair will be free once available at a Toyota dealer.
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What's wrong?
The fuel filler neck on the 2011-2013 Amerivan Toyota Sienna is the metal or plastic tube behind the fuel door. When you add gasoline, it routes fuel from the pump nozzle down into the tank and keeps that path sealed from the body and rear suspension.
On these vans, the fuel filler neck sits too close to the left rear shock absorber. The shock absorber is part of the rear suspension, and it moves as the van travels over bumps. If the filler neck contacts that moving part, the shock absorber can rub or strike it and damage the neck. That damage affects a fuel-system part that is supposed to stay sealed and protected.
There is no warning sign before failure. An owner is not expected to feel a handling change or see a dashboard warning before the filler neck is damaged.
Who's affected?
Covers 3 model years, with both fuel system and rear suspension components listed for each year.
| 2012 Amerivan Toyota Sienna | fuel system |
|---|---|
| 2012 Amerivan Toyota Sienna | rear suspension |
| 2013 Amerivan Toyota Sienna | fuel system |
| 2013 Amerivan Toyota Sienna | rear suspension |
| 2011 Amerivan Toyota Sienna | fuel system |
| 2011 Amerivan Toyota Sienna | rear suspension |
| Units affected | 82 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
Shock contact with the fuel filler neck can damage the neck and allow gasoline vapors to leak. That vapor leak can lead to fire or explosion and personal injury. If your VIN is included, schedule the repair promptly. Repair will be free at any franchised Toyota dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2013 Amerivan Toyota Sienna is included in this recall.
- Contact a franchised Toyota dealer to ask whether the free shock-absorber relocation and spacer repair is open for your VIN.
- Call Amerivan customer service at 1-800-955-9086 with questions and reference recall number 13V274 when you call.
- Bring the recall notice if Amerivan mailed one, and ask the dealer to confirm the fuel-filler-neck clearance before you drive away.
- Avoid parking near ignition sources if you smell gasoline vapors before the repair is complete.
What happens at the repair
At the dealer, a Toyota technician relocates the shock absorbers and adds a spacer so the fuel filler neck no longer contacts the left rear shock absorber. That work is meant to prevent damage to the fuel filler neck. The final dealer repair will be free once available, with parts and labor covered under the recall. Ask the service desk to confirm that the shock absorber relocation and spacer installation are included before leaving the vehicle.
Timeline
| June 27, 2013 | NHTSA published the recall |
|---|---|
| July 12, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V274?
Recall 13V274 covers 82 2011-2013 Amerivan Toyota Sienna vans with a fuel filler neck that can contact the left rear shock absorber. That contact can damage the filler neck, allow gasoline vapors to leak, and create a fire or explosion risk. The dealer repair is free.
What should I do if my 2011-2013 Amerivan Toyota Sienna is on this recall?
Check your VIN to confirm your specific van is included in recall 13V274. If it is, contact a Toyota dealer or Amerivan at 1-800-955-9086 and ask to schedule the recall repair. Reference recall 13V274 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 13V274, the dealer relocates the shock absorbers and adds a spacer free of charge.
What is the safety risk?
The safety risk is a fuel vapor leak near the left rear shock absorber. If the shock contacts and damages the fuel filler neck, gasoline vapors can leak and result in a fire or explosion causing personal injury.
When did the repair become available?
The recall repair began on July 12, 2013. Since that date is past, owners with an included VIN can contact a Toyota dealer or Amerivan at 1-800-955-9086 to ask for the free shock absorber relocation and spacer installation.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V274000 |
|---|---|
| Amerivan customer service | 1-800-955-9086 |
| NHTSA recall # | 13V274 |
| NHTSA recall # (full) | 13V274000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →