Recall 13V265 affects 7,593 2006-2013 Thor Motor Coach Windsport, Magellan, Hurricane, Serrano, and A.C.E. motorhomes for BCC power loss. Free dealer repair rewires the BCC.
Thor Motor Coach is recalling 7,593 2006-2013 Windsport, Magellan, Hurricane, Serrano, and A.C.E. motorhomes because the RV Custom Products Battery Control Center can fail while the vehicle is moving. If it fails, the chassis can lose all power, including lighting, making the motorhome very difficult to operate and increasing crash risk; the dealer repair will be free once available.
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What's wrong?
The RV Custom Products Battery Control Center, or BCC, is the electrical control box that manages battery power in the affected 2006-2013 Thor Motor Coach Windsport, Magellan, Hurricane, Serrano, and A.C.E. motorhomes. It helps route battery power through the motorhome's electrical system so the systems tied to that power supply receive controlled power while the coach is being used.
On the recalled motorhomes, the BCC can fail while the motorhome is in motion. The filing identifies the failure of that control center as the defect, without giving a separate public root-cause detail. In plain terms, the part that is supposed to manage battery-fed electrical power stops doing that job during travel.
There is no warning sign before failure. If battery-controlled electrical functions stop working while the motorhome is moving, that is the condition this recall is meant to address.
Who's affected?
Spans five Thor Motor Coach motorhome lines across the 2006-2013 model years, all tied to the electrical system.
| 2009 Thor Motor Coach Magellan | electrical system |
|---|---|
| 2009 Thor Motor Coach Serrano | electrical system |
| 2008 Thor Motor Coach Hurricane | electrical system |
| 2013 Thor Motor Coach A.C.E. | electrical system |
| 2013 Thor Motor Coach Serrano | electrical system |
| 2008 Thor Motor Coach Magellan | electrical system |
| 2012 Thor Motor Coach A.C.E. | electrical system |
| 2008 Thor Motor Coach Windsport | electrical system |
| 2009 Thor Motor Coach Hurricane | electrical system |
| 2007 Thor Motor Coach Windsport | electrical system |
| 2010 Thor Motor Coach Serrano | electrical system |
| 2007 Thor Motor Coach Hurricane | electrical system |
| 2006 Thor Motor Coach Magellan | electrical system |
| 2012 Thor Motor Coach Serrano | electrical system |
| 2011 Thor Motor Coach A.C.E. | electrical system |
| 2012 Thor Motor Coach Hurricane | electrical system |
| 2010 Thor Motor Coach Magellan | electrical system |
| 2013 Thor Motor Coach Hurricane | electrical system |
| 2007 Thor Motor Coach Magellan | electrical system |
| 2013 Thor Motor Coach Windsport | electrical system |
| 2006 Thor Motor Coach Windsport | electrical system |
| 2009 Thor Motor Coach Windsport | electrical system |
| 2010 Thor Motor Coach Windsport | electrical system |
| 2012 Thor Motor Coach Windsport | electrical system |
| 2011 Thor Motor Coach Windsport | electrical system |
| 2011 Thor Motor Coach Hurricane | electrical system |
| 2010 Thor Motor Coach Hurricane | electrical system |
| 2011 Thor Motor Coach Serrano | electrical system |
| Units affected | 7,593 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
If the BCC fails, chassis power can drop out, including lighting. That makes the motorhome very difficult to operate and increases crash risk. If your VIN is included, schedule service soon and avoid driving after any power or lighting loss. Repair will be free at any franchised Thor Motor Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2013 Thor Motor Coach Magellan, Serrano, Hurricane, A.C.E., or Windsport is included in this recall.
- Contact Thor Motor Coach customer service at 1-877-855-2867 to confirm dealer instructions for recall number 13V265.
- Contact your nearest franchised Thor Motor Coach dealer about the free BCC rewire that fixes the chassis power and lighting loss risk.
- Bring the recall notice Thor mailed on July 30, 2013. If you do not have it, reference recall number 13V265 when you call.
- Avoid driving at night until the repair is complete, since a BCC failure can cut chassis power and lighting while the motorhome is moving.
What happens at the repair
The remedy described for this recall is dealer rewiring of the RV Custom Products Battery Control Center, the BCC, at no charge. Once the dealer repair is available for your VIN, a Thor Motor Coach technician rewires the BCC so the battery control center is connected as intended while the motorhome is in motion. Parts and labor are covered under the recall. Ask the service desk to confirm campaign RC000077 when you contact the dealer.
Timeline
| June 25, 2013 | NHTSA published the recall |
|---|---|
| July 30, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V265?
Recall 13V265 covers 7,593 2006-2013 Thor Motor Coach Magellan, Serrano, Hurricane, A.C.E., and Windsport motorhomes with a Battery Control Center that can fail while the motorhome is moving. NHTSA campaign 13V265 says that failure can cut chassis power and lighting, increasing crash risk.
What should I do if my 2006-2013 Thor Motor Coach Magellan, Serrano, Hurricane, A.C.E., or Windsport is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 13V265. If it is, contact a franchised Thor Motor Coach dealer to schedule the Battery Control Center rewiring. Reference recall number 13V265 or Thor campaign RC000077 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Thor Motor Coach dealers will rewire the Battery Control Center free of charge for covered motorhomes under recall 13V265.
What is the safety risk?
The safety risk is loss of chassis power while driving. NHTSA campaign 13V265 says a Battery Control Center failure can shut off power to the motorhome chassis, including lighting, making the vehicle very difficult to operate and increasing crash risk.
What if I bought this Thor Motor Coach motorhome used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your motorhome is included, then give the dealer recall number 13V265 or Thor campaign RC000077 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V265000 |
|---|---|
| Thor Motor Coach customer service | 1-877-855-2867 |
| NHTSA recall # | 13V265 |
| NHTSA recall # (full) | 13V265000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →