Recall 13V261 affects 37 2006-2012 Ford E-150, E-250, and E-350 vehicles with wheelchair-lift pendant cables that can short. Repair is free.
Ford is recalling 37 2006-2012 E-150, E-250, and E-350 vehicles equipped with Ricon S Series or K Series wheelchair lifts because the armored pendant cable can interfere with the lift. When that cable contacts an uncovered or improperly covered power lug, it can short circuit and start a fire; the Ford dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The affected 2006-2012 Ford E-150, E-250, and E-350 vans have Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The pendant cable is the protected cord for the lift control. In normal use, that cable needs enough clearance so the lift can unfold, move, and stow without catching on it.
On these vans, the armored cable can be routed where it does not clear the wheelchair lift. As the lift moves, the cable can sit in the lift's path instead of staying out of the mechanism. That creates an interference point between the control cable and the lift hardware.
There is no warning sign before failure. The problem is tied to the cable's position, so an owner or passenger does not get a clear dashboard light, sound, or driving symptom before the lift and cable interfere.
Who's affected?
Covers E-150, E-250, and E-350 vans across the 2006-2012 model years, all with equipment listed as the component.
| 2007 Ford E-350 | Equipment |
|---|---|
| 2009 Ford E-350 | Equipment |
| 2008 Ford E-350 | Equipment |
| 2006 Ford E-350 | Equipment |
| 2010 Ford E-350 | Equipment |
| 2006 Ford E-250 | Equipment |
| 2006 Ford E-150 | Equipment |
| 2007 Ford E-250 | Equipment |
| 2007 Ford E-150 | Equipment |
| 2008 Ford E-150 | Equipment |
| 2008 Ford E-250 | Equipment |
| 2009 Ford E-150 | Equipment |
| 2009 Ford E-250 | Equipment |
| 2010 Ford E-150 | Equipment |
| 2010 Ford E-250 | Equipment |
| 2011 Ford E-150 | Equipment |
| 2011 Ford E-250 | Equipment |
| 2011 Ford E-350 | Equipment |
| 2012 Ford E-150 | Equipment |
| 2012 Ford E-350 | Equipment |
| 2012 Ford E-250 | Equipment |
| Units affected | 37 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A wheelchair lift cable that does not clear the lift can contact the power lug. Without a correct nonconductive cover, that contact can short circuit and start a fire. If your VIN is included, schedule the recall work soon and limit lift use until it is checked. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2012 Ford E-150, E-250, or E-350 is included in this recall.
- Watch for Mobility Works owner instructions before scheduling the Ricon supplemental cover kit.
- Call Mobility Works customer service at 1-877-275-4912 with questions, and reference recall number 13V261 when you call.
- Ask about the free Ricon supplemental cover kit that keeps the armored wheelchair-lift pendant cable clear of the power lug.
- Bring the recall notice and any wheelchair-lift service records when the vehicle goes in for the repair.
What happens at the repair
At the dealer, a Ford technician follows Ricon's instructions and installs the supplemental cover kit for the wheelchair lift pendant cable. The cover is meant to keep the armored pendant cable from interfering with lift movement. The filing says Mobility Works would notify owners and Ricon would provide the cover kit and instructions free of charge. Owner notification was scheduled to begin July 15, 2013. The final dealer repair will be free once available, with parts and labor covered under the recall.
Timeline
| June 21, 2013 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 13V261?
Recall 13V261 covers 37 2006-2012 Ford E-350, E-250, and E-150 vehicles equipped with certain Ricon S Series and K Series wheelchair lifts. The armored pendant cable can contact the lift power lug and create a short circuit fire risk. Ricon provides the supplemental cover kit and instructions for free.
What should I do if my 2006-2012 Ford E-350, E-250, or E-150 is on this recall?
Check your VIN to confirm your specific van is included in recall 13V261. If it is, contact a franchised Ford dealer or Mobility Works at 1-877-275-4912 and reference the recall number. Ask how the Ricon supplemental cover kit will be installed.
Is the recall repair free?
Yes. Federal recall law requires recall remedies at no cost, and the recall remedy states that Ricon provides the supplemental cover kit and instructions free of charge. Ask the service desk to confirm any appointment details before bringing the van in.
What is the safety risk?
The risk is a short circuit that can result in a fire. The recall involves the wheelchair lift's armored pendant cable. If the cable contacts the power lug without a proper nonconductive cover, electrical contact can create the fire hazard addressed by recall 13V261.
What if I bought this Ford van used?
The free recall remedy still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to see whether your specific E-150, E-250, or E-350 is included, then reference recall 13V261 when you contact the dealer or Mobility Works.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V261000 |
|---|---|
| Ford customer service | 1-877-275-4912 |
| NHTSA recall # | 13V261 |
| NHTSA recall # (full) | 13V261000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →