Recall 13V255 affects 3,181 2011 Mitsubishi Outlander Sport vehicles for poor panoramic-roof adhesion. Inspection and repair are free at any franchised Mitsubishi dealer.
Mitsubishi is recalling 3,181 2011 Outlander Sport vehicles because the panoramic glass roof was installed without primer before the adhesive. Reduced adhesion can let the glass roof detach from the vehicle and create a road hazard for other drivers; the Mitsubishi dealer repair will be free once available.
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What's wrong?
The panoramic glass roof on the 2011 Mitsubishi Outlander Sport is the fixed glass panel above the cabin. It is held to the roof opening with adhesive, and primer is part of that bond system. The primer prepares the painted metal and glass surfaces so the adhesive grips as designed.
On affected Outlander Sport vehicles, the glass roof was installed without primer before the adhesive was applied. Without that surface preparation, the adhesive bond does not have the designed hold on the roof panel. Over time, vibration, heat, and normal body movement can stress the bond and allow the glass panel to loosen from the roof opening.
There is no warning sign before failure. An owner is not expected to hear a specific sound, see a warning light, or feel a change in driving before the bond lets go, so the dealer inspection and repair path matters.
Who's affected?
| 2011 Mitsubishi Outlander Sport | visibility component |
|---|---|
| Units affected | 3,181 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
A panoramic glass roof installed without primer can have reduced adhesion and detach from the vehicle, creating a road hazard for other drivers. Schedule the recall inspection soon, even if the vehicle feels normal. Repair will be free at any franchised Mitsubishi dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Mitsubishi Outlander Sport is included in this recall.
- Contact a franchised Mitsubishi dealer and ask whether recall number 13V255 is open for your VIN.
- Schedule the panoramic-glass-roof inspection; the dealer checks for missing primer that weakens the roof glass adhesive.
- Have the dealer reinstall the panoramic glass roof if primer is missing. The recall repair is free.
- Bring the recall notice if Mitsubishi mailed one, or give the dealer recall number 13V255 when you call.
What happens at the repair
At the dealer, a Mitsubishi technician inspects the panoramic glass roof to confirm whether primer was installed before the adhesive. If primer is missing, the technician removes and reinstalls the glass so the adhesive bonds to a prepared surface. Mitsubishi's notice said the recall began on July 8, 2013. Because the current remedy status is not listed, confirm availability before arranging service. The dealer repair will be free once available.
Timeline
| June 20, 2013 | NHTSA published the recall |
|---|---|
| July 8, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V255?
Recall 13V255 covers 3,181 2011 Mitsubishi Outlander Sport vehicles with a panoramic glass roof installation issue. Missing primer can reduce roof-glass adhesion and let the glass detach, creating a road hazard for other vehicles. Mitsubishi dealers inspect the roof glass and reinstall it for free when primer is missing.
What should I do if my 2011 Mitsubishi Outlander Sport is on this recall?
Check your VIN to confirm your specific Outlander Sport is included in recall 13V255. If it is, call a franchised Mitsubishi dealer and ask for the panoramic glass roof inspection under recall 13V255. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost to the owner. Mitsubishi dealers inspect the panoramic glass roof for primer and reinstall the glass free of charge when the primer was not applied before the adhesive.
What is the safety risk in recall 13V255?
The safety risk is roof-glass detachment. In recall 13V255, missing primer can reduce adhesion between the panoramic glass roof and the vehicle body. If the glass roof detaches while driving, it creates a road hazard for other vehicles.
What if I bought my 2011 Mitsubishi Outlander Sport used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your Outlander Sport is included, then reference recall 13V255 when you contact a franchised Mitsubishi dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V255000 |
|---|---|
| Mitsubishi customer service | 1-888-648-7820 |
| NHTSA recall # | 13V255 |
| NHTSA recall # (full) | 13V255000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →