Recall 13V250 affects 256 2011-2013 Temsa TS30 and TS35C buses for overtorqued seat bolts. Repair is free at any franchised Temsa dealer.
Temsa recall 13V250 covers 256 2011-2013 TS30 and TS35C motorcoach buses with 3-point seat belts because seat installation bolts were tightened beyond specification. In a crash, failed bolts can leave the seat improperly anchored and increase injury risk; the Temsa dealer repair will be free once available.
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What's wrong?
The passenger seat in the 2011-2013 Temsa TS30 and TS35C motorcoach bus is part of the restraint system when it is equipped with 3-point seat belts. The seat belt holds the passenger, and the seat mounting bolts hold the seat in place so the belt and seat stay anchored together during normal use.
On affected buses, the bolts used to install the seats were tightened above their specified torque. Torque is the measured turning force used when a bolt is installed. When a seat bolt is over-tightened, the fastener is stressed beyond the intended installation load. That extra load leaves the bolt vulnerable to breaking instead of holding the seat as designed.
There is no warning sign before failure. Owners, operators, or drivers should not expect a visible crack, loose seat, or dashboard warning to appear first.
Who's affected?
Spans the TS30 and TS35C bus lines across the 2011-2013 model years, with the same seat assembly involved for each model-year combination.
| 2013 Temsa TS30 | seat assembly |
|---|---|
| 2012 Temsa TS30 | seat assembly |
| 2013 Temsa TS35C | seat assembly |
| 2012 Temsa TS35C | seat assembly |
| 2011 Temsa TS35C | seat assembly |
| Units affected | 256 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
In a crash, the seat anchoring bolts can break and fail to hold the seat in place, increasing the risk of injury. Until the bolts are replaced, use the bus with caution and schedule the recall work promptly. Repair will be free at any franchised Temsa dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2013 Temsa TS30 or TS35C is included in this recall.
- Watch for Temsa's owner notice if you have not received one, and keep your VIN result with your service paperwork.
- Contact a franchised Temsa dealer about the free seat-bolt replacement that re-anchors the seats correctly.
- Reference recall number 13V250 when you call CH Bus Sales or the dealer.
- Avoid using affected passenger seats until the seat-bolt repair is complete.
What happens at the repair
Temsa's remedy calls for dealers to replace the existing seat installation bolts with new bolts. At the dealer, a Temsa technician removes the bolts used with the seat belt equipped seats and installs the replacement bolts specified for the recall. The work addresses bolts that were tightened beyond the torque specification, which can lead to bolt failure. The final dealer repair will be free once available. Ask the service desk to confirm the recall campaign before the bus is brought in for service.
Timeline
| June 13, 2013 | NHTSA published the recall |
|---|---|
| July 9, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V250?
Recall 13V250 covers 256 2011-2013 Temsa TS30 and TS35C motorcoach buses with seat-installation bolts tightened above specification. In a crash, the bolts can break and leave the seat improperly anchored, increasing injury risk. Temsa dealers replace the existing bolts with new ones for free.
What should I do if my 2011-2013 Temsa TS30 or TS35C is on this recall?
Check your VIN to confirm your specific motorcoach is included in recall 13V250. If it is, contact a franchised Temsa dealer to schedule replacement of the affected seat bolts. Reference recall number 13V250 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 13V250, Temsa dealers replace the over-tightened seat-installation bolts with new bolts free of charge.
What is the safety risk?
The safety risk is seat anchoring failure during a crash. The recall says over-tightened seat bolts can break, which leaves the seat without proper anchoring and increases injury risk for occupants.
When did Temsa start this recall repair?
Temsa began the recall repair on July 9, 2013. Owners can contact CH Bus Sales at 1-407-271-8935 for recall 13V250, or call a franchised Temsa dealer and ask about replacing the affected seat-installation bolts.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V250000 |
|---|---|
| Temsa customer service | 1-407-271-8935 |
| NHTSA recall # | 13V250 |
| NHTSA recall # (full) | 13V250000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →