Recall 13V224 covers 761 2010-2012 Altec aerial devices for an auxiliary battery cable fire risk. Repair is free at any franchised Altec dealer.
Altec is recalling 761 2010-2012 AT200A, AT235, AT235P, AT237, AT248F, AT35-G, AT37-G, and AT40-G aerial devices built on Ford F550 chassis because the battery cable for auxiliary unit functions can be damaged and short to ground. A short can overheat the cable and result in a fire; the dealer repair will be free once available.
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What's wrong?
The battery cable on these 2010-2012 Altec AT200A, AT235, AT235P, AT237, AT248F, AT35-G, AT37-G, and AT40-G aerial devices carries power from the vehicle battery to the unit's auxiliary functions. Those functions depend on a protected 12-volt cable path, so the cable must stay insulated and routed away from edges, brackets, and moving equipment.
On affected units built on Ford F550 chassis with a 19,500lb gross vehicle weight rating, the cable going to the auxiliary functions can be damaged. Once the insulation is damaged, the conductor inside can contact the chassis or another grounded surface. That creates a short to ground, which means battery power takes an unintended path through metal instead of staying inside the cable.
There is no warning sign before failure. An owner or operator can see auxiliary functions stop working after the cable is already damaged, but the recall filing does not identify an advance symptom.
Who's affected?
Spans 8 AT models across 3 model years (2010-2012), all tied to the battery cable component.
| 2012 Altec AT248F | battery |
|---|---|
| 2012 Altec AT37-G | battery |
| 2011 Altec AT235 | battery |
| 2012 Altec AT235P | battery |
| 2011 Altec AT237 | battery |
| 2010 Altec AT237 | battery |
| 2010 Altec AT35-G | battery |
| 2010 Altec AT37-G | battery |
| 2011 Altec AT37-G | battery |
| 2011 Altec AT248F | battery |
| 2010 Altec AT248F | battery |
| 2011 Altec AT35-G | battery |
| 2012 Altec AT35-G | battery |
| 2011 Altec AT235P | battery |
| 2011 Altec AT200A | battery |
| 2012 Altec AT200A | battery |
| 2010 Altec AT40-G | battery |
| 2011 Altec AT40-G | battery |
| 2012 Altec AT40-G | battery |
| 2012 Altec AT237 | battery |
| 2010 Altec AT235P | battery |
| 2010 Altec AT235 | battery |
| 2012 Altec AT235 | battery |
| 2010 Altec AT200A | battery |
| Units affected | 761 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A battery cable short to ground can overheat the cable and result in a fire. No warning sign is listed for owners, so schedule the repair promptly and stop using the equipment if electrical damage appears. Repair will be free at any franchised Altec dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2012 Altec AT200A, AT235, AT235P, AT237, AT248F, AT35-G, AT37-G, or AT40-G aerial device is included in this recall.
- Contact Altec customer service at 1-800-860-0183 to confirm repair timing before scheduling service.
- Schedule the free auxiliary battery-cable rerouting that prevents cable damage from shorting to ground and overheating.
- Reference recall number 13V224 and Altec recall CSN 565 when you call.
- Keep the aerial device out of service until Altec confirms the auxiliary function battery cables have been rerouted.
What happens at the repair
The planned dealer fix is to reroute the auxiliary function battery cables so they are kept away from points where damage leads to a short to ground. Once the repair is available, an Altec technician will inspect the cable routing and move the affected cables as needed. The final dealer repair will be free under recall 13V224. Altec also listed customer contact through its service line for owners arranging recall work.
Timeline
| April 24, 2013 | Owner notification mailed |
|---|---|
| May 29, 2013 | NHTSA published the recall |
Frequently asked questions
What is recall 13V224?
Recall 13V224 covers 761 2010-2012 Altec aerial devices on Ford F550 chassis with an auxiliary-function battery cable routing problem. The cable can short to ground, overheat, and result in a fire. Altec dealers will re-route the auxiliary function battery cables.
What should I do if my 2010-2012 Altec AT248F, AT37-G, AT235, AT235P, AT237, AT35-G, AT200A, or AT40-G is on this recall?
Check your VIN to confirm your specific aerial device is included in recall 13V224. If it is, contact an Altec dealer or Altec at 1-800-860-0183 and reference recall number 13V224 or Altec recall number CSN 565. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost to the owner. For recall 13V224, Altec dealers will re-route the auxiliary function battery cables, and the recall remedy is handled without charging the owner for the covered repair.
What is the safety risk?
The safety risk is fire. If the auxiliary-function battery cable shorts to ground, the cable can overheat and result in a fire. Until your VIN is checked and the repair status is clear, avoid ignoring electrical smells, smoke, heat near the battery cable path, or other signs of electrical trouble.
What if I bought this Altec aerial device used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received Altec's owner notice, check your VIN to confirm whether your specific unit is included, then call an Altec dealer or Altec at 1-800-860-0183 with recall number 13V224.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V224000 |
|---|---|
| Altec customer service | 1-800-860-0183 |
| NHTSA recall # | 13V224 |
| NHTSA recall # (full) | 13V224000 |
Source documents
-
Download Recall Document (PDF) (PDF)
-
Download Recall Document (PDF) (PDF)
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Download Owner Notification Letter (PDF)
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Download Quarterly Report (PDF)
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Download Defect / Noncompliance Notice (PDF) (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →