Recall 13V214 covers 2,006 2007-2013 Pierce Velocity, Impel, and Dash Cf emergency vehicles for weak door-handle springs. Repair is free at any franchised Pierce dealer.
Pierce is recalling 2,006 2007-2013 Velocity, Impel, and Dash Cf emergency vehicles because weak springs in the outer door handles can let a door open during certain impacts. In a crash, an open door can fail to contain emergency personnel or equipment and increase injury risk; the Pierce dealer repair will be free once available.
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What's wrong?
The outer door handle on a 2007-2013 Pierce Velocity, Impel, or Dash Cf emergency vehicle is part of the door retention system. It lets a crew member open the door from outside, while its spring returns the handle to its resting position after use. That return spring also helps keep the handle from moving when the door and body are hit by force.
On affected vehicles, the spring in the outer door handle is not stiff enough. In certain impacts, the handle can move when it should stay closed, and the door can open unintentionally. That means the door lock and retention system does not meet the federal door-lock standard that is meant to keep doors closed during a crash.
There is no warning sign before failure. The handle can feel normal in daily use because the problem is about how the spring reacts during an impact, not about a loose handle you can reliably spot during a walkaround.
Who's affected?
Spans 3 Pierce fire truck models from the 2007-2013 model years, all with the same body door component.
| 2013 Pierce Velocity | body structure |
|---|---|
| 2011 Pierce Impel | body structure |
| 2010 Pierce Impel | body structure |
| 2009 Pierce Impel | body structure |
| 2012 Pierce Dash Cf | body structure |
| 2010 Pierce Velocity | body structure |
| 2009 Pierce Velocity | body structure |
| 2012 Pierce Impel | body structure |
| 2013 Pierce Dash Cf | body structure |
| 2013 Pierce Impel | body structure |
| 2011 Pierce Velocity | body structure |
| 2007 Pierce Velocity | body structure |
| 2008 Pierce Velocity | body structure |
| 2012 Pierce Velocity | body structure |
| 2007 Pierce Impel | body structure |
| 2008 Pierce Impel | body structure |
| 2011 Pierce Dash Cf | body structure |
| Units affected | 2,006 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
In a crash, weak door-handle springs can let the door open and fail to contain emergency personnel or equipment, increasing the risk of injury. Keep personnel and equipment secured, and schedule the repair soon. Repair will be free at any franchised Pierce dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2013 Pierce Velocity, Impel, or Dash Cf is included in this recall.
- Contact Pierce customer service at 1-920-832-3000 if your department never received the owner notice.
- Ask a franchised Pierce dealer about the free outer door handle spring replacement that keeps the door latched better during certain impacts.
- Bring the recall notice if you have it. If not, reference recall number 13V214 when you call.
- Keep personnel and equipment secured until the spring replacement is complete.
What happens at the repair
At the dealer, a Pierce technician replaces each affected outer door handle spring with a stiffer spring so the handle is less likely to open during certain impacts. The source remedy describes this as a free repair, with parts and labor covered by the recall. Because the remedy status is not listed as available for this campaign, treat the final dealer repair as free once available. Ask a Pierce service desk to confirm the open recall, the spring replacement parts, and any scheduling instructions for your VIN.
Timeline
| May 17, 2013 | NHTSA published the recall |
|---|---|
| June 28, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V214?
Recall 13V214 covers 2,006 2007-2013 Pierce Velocity, Impel, and Dash Cf emergency vehicles with outer door handle springs that are too weak for the federal door-retention standard. In a crash, a door can open and fail to contain personnel or equipment. Pierce dealers replace the springs for free.
What should I do if my 2007-2013 Pierce Velocity, Impel, Dash Cf is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 13V214. If it is, contact a franchised Pierce dealer to schedule the outer door handle spring replacement. Reference recall 13V214 or Pierce recall number 74B242 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Pierce's remedy states that dealers will replace the door handle spring with a stiffer spring free of charge.
What is the safety risk?
The safety risk is occupant or equipment containment during a crash. Pierce reported that weak outer door handle springs can allow a door to open in certain impacts, increasing the risk of injury to emergency personnel.
What if I bought the Pierce emergency vehicle used?
The free repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2007-2013 Pierce Velocity, Impel, or Dash Cf is included, then call a franchised Pierce dealer with recall 13V214.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V214000 |
|---|---|
| Pierce customer service | 1-920-832-3000 |
| NHTSA recall # | 13V214 |
| NHTSA recall # (full) | 13V214000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →