Recall 13V190 affects 234 2011-2013 Setra S417 Tc and S407 motorcoaches for corroded diagnostic sockets. Repair is free at any franchised Setra dealer.
Setra is recalling 234 2011-2013 S417 Tc and S407 motorcoaches because moisture can enter the remote diagnostic electrical socket in the engine compartment and corrode it. Corrosion can lead to a short circuit and fire; the dealer repair will be free once Setra makes it available.
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What's wrong?
The remote diagnostic electrical connections socket on 2011-2013 Setra S417 Tc and S407 motorcoaches is an electrical access point in the engine compartment. Service technicians use that socket to connect diagnostic equipment to the coach's engine electronics, read fault information, and check system data during maintenance or repair.
On affected motorcoaches, moisture can enter that socket. Once water reaches the electrical contacts, corrosion forms on the metal surfaces inside the connector. Corrosion blocks clean electrical contact and leaves the socket unreliable when diagnostic equipment is connected. In the engine compartment, heat, vibration, and road moisture make that damage harder on the connector over time.
There is no warning sign before failure. An owner or driver is not expected to see a dashboard alert or feel a driving change from the socket before the corrosion is found during inspection or service.
Who's affected?
Covers the S417 Tc and S407 across the 2011, 2012, and 2013 model years; the electrical system is the listed component for each.
| 2011 Setra S417 Tc | electrical system |
|---|---|
| 2012 Setra S417 Tc | electrical system |
| 2013 Setra S417 Tc | electrical system |
| 2013 Setra S407 | electrical system |
| 2012 Setra S407 | electrical system |
| Units affected | 234 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Corrosion in the socket can create a short circuit and result in a fire. NHTSA campaign 13V190 does not identify a warning sign before the short circuit, so schedule the recall repair soon and ask Setra what equipment to avoid until the dealer checks it. Repair will be free at any franchised Setra dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2013 Setra S417 Tc or S407 motorcoach is included in this recall.
- Contact a franchised Setra dealer to ask whether the free electrical repair is open for your VIN.
- Schedule the engine-compartment diagnostic-socket repair that addresses moisture corrosion and short-circuit fire risk.
- Bring the recall notice if Setra mailed one. If not, reference recall number 13V190 when you call.
- Park the motorcoach away from structures and contact Setra customer service if you smell burning, see smoke, or find electrical damage before the repair.
What happens at the repair
At the dealer, a Setra technician repairs the motorcoach at no charge under the recall. The repair description identifies the remote diagnostic electrical connection socket in the engine compartment, where moisture intrusion and corrosion are the issue, but it does not name a specific replacement part or labor step. Because the final repair status is not confirmed in this record, confirm the open remedy with the Setra dealer before arranging service. Parts and labor are covered once the dealer repair is available.
Timeline
| April 25, 2013 | NHTSA published the recall |
|---|---|
| June 21, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V190?
Recall 13V190 covers 234 2011-2013 Setra S417 Tc and S407 motorcoaches with remote diagnostic electrical connections in the engine compartment that allow moisture into the socket. Corrosion in that socket can create a short circuit and increase fire risk. Setra dealers repair the motorcoaches for free.
What should I do if my 2011-2013 Setra S417 Tc or S407 is on this recall?
Check your VIN to confirm your specific motorcoach is included in recall 13V190. If it is, contact a franchised Setra dealer to schedule the electrical socket repair. Reference recall number 13V190 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Setra's remedy says dealers repair the affected motorcoaches free of charge. Parts and labor are covered at a franchised Setra dealer.
What is the safety risk?
The safety risk is a short circuit in the remote diagnostic electrical connection socket. Moisture can enter the engine-compartment socket and cause corrosion. If corrosion creates a short circuit, the motorcoach has an increased fire risk. Confirm the VIN and arrange the free dealer repair.
What if I bought the Setra motorcoach used?
The free recall repair still applies. Federal recall law covers included vehicles regardless of ownership history. If the prior owner received the notice, check your VIN to confirm whether your S417 Tc or S407 is included, then call a Setra dealer with recall number 13V190.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V190000 |
|---|---|
| Setra customer service | 1-800-241-2947 |
| NHTSA recall # | 13V190 |
| NHTSA recall # (full) | 13V190000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →