Recall 13V169 covers 111 2013-2014 Newmar motorhomes for awning motors damaged during installation. The recall repair is free.
Newmar is recalling 111 2013-2014 Canyon Star, Dutch Star, Ventana, Ventana Le, Bay Star Sport, and Bay Star motorhomes because an installation error can damage the awning motor. A damaged motor can let the awning unfurl while parked or in transit, increasing the risk of injury or a crash; the dealer repair will be free once available.
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What's wrong?
The power awning on affected 2013-2014 Newmar Canyon Star, Dutch Star, Ventana, Ventana Le, Bay Star Sport, and Bay Star motorhomes uses an electric motor to extend and retract the awning fabric. That motor turns the awning roller, holds the mechanism under control, and lets the awning move without manual cranking. The installation has to be completed in the correct sequence so the motor is not stressed or damaged during setup.
On these motorhomes, the concern is the way the awning was installed. If the installation sequence was not fully followed, the awning motor can be damaged before the owner knows anything is wrong. A damaged motor leaves the awning system unreliable because the part that controls movement has already been compromised.
There is no warning sign before failure. The issue is hidden in the awning installation and motor condition, so an owner has no reliable sound, light, or driving symptom to watch for before the problem shows up.
Who's affected?
Spans 6 motorhome lines across the 2013 and 2014 model years, with Equipment listed for each one.
| 2014 Newmar Canyon Star | Equipment |
|---|---|
| 2013 Newmar Canyon Star | Equipment |
| 2014 Newmar Dutch Star | Equipment |
| 2013 Newmar Ventana | Equipment |
| 2013 Newmar Ventana Le | Equipment |
| 2013 Newmar Dutch Star | Equipment |
| 2013 Newmar Bay Star Sport | Equipment |
| 2013 Newmar Bay Star | Equipment |
| 2014 Newmar Bay Star | Equipment |
| Units affected | 111 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
If the awning motor is damaged, the awning can unfurl unexpectedly while the motorhome is parked or moving. That increases the risk of personal injury near the coach and can increase crash risk on the road. Keep the awning secured and schedule the recall work promptly. Repair will be free at any franchised Newmar dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Newmar Canyon Star, Dutch Star, Ventana, Ventana Le, Bay Star Sport, or Bay Star motorhome is included in this recall.
- Do not drive the motorhome until the awning-motor repair is complete.
- Contact Newmar at 1-574-773-7791 or a franchised Newmar dealer for current repair instructions.
- Schedule the free awning-motor replacement that fixes the damaged motor condition and prevents the awning from unfurling unexpectedly.
- Reference recall number 13V169 when you call, and bring the owner notice if you have it.
What happens at the repair
Newmar notified owners after the recall began on June 28, 2013. For the repair, Dometic staff replace the affected awning motors with motors designed to avoid the installation sequence error described in the recall. The dealer repair will be free once available. Do not drive the motorhome until the awning motor repair is complete, since Newmar instructed owners to keep affected vehicles parked until repairs are performed.
Timeline
| May 1, 2013 | NHTSA published the recall |
|---|---|
| June 28, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V169?
Recall 13V169 covers 111 2013-2014 Newmar motorhomes with Dometic awning motors damaged by an out-of-sequence installation. The awning can unfurl while parked or in transit, increasing the risk of personal injury or a crash. Newmar and Dometic replace the affected motors for free.
What should I do if my 2013-2014 Newmar Canyon Star, Dutch Star, Ventana, Ventana Le, Bay Star Sport, or Bay Star is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 13V169. If it is, contact a franchised Newmar dealer or Newmar customer service at 1-574-773-7791 to arrange the awning motor replacement. Reference recall number 13V169 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Newmar's remedy states that Dometic staff will replace the affected awning motors with a corrected design. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is an awning that unfurls unexpectedly while the motorhome is parked or moving. That can injure someone near the vehicle or create a crash risk in traffic. If your VIN is included, arrange the free motor replacement before using the awning system.
When did Newmar start this recall?
Newmar began the recall on June 28, 2013. Because this is an older recall, a used motorhome or missed owner letter does not settle eligibility. The VIN decides whether the free awning motor replacement still applies.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V169000 |
|---|---|
| Newmar customer service | 1-574-773-7791 |
| NHTSA recall # | 13V169 |
| NHTSA recall # (full) | 13V169000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →