Recall 13V168 affects 2,491 2013-2014 Jayco recreational vehicles because damaged awning motors can unfurl unexpectedly. Free inspection and repair at any franchised Jayco dealer.
Jayco is recalling 2,491 2013-2014 Eagle Ht, Octane, and other RVs because an incomplete awning installation sequence can damage the awning motor. A damaged motor can let the awning unfurl while parked or in transit, which raises the risk of personal injury or a crash; the Jayco dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The powered awning on affected 2013-2014 Jayco RVs uses an electric motor to extend and retract the fabric shade mounted along the side of the vehicle. That motor is supposed to turn the awning tube in a controlled way so the arms move together and the fabric stays under proper tension.
The problem is tied to the installation sequence. When the awning is installed without every step completed in the required order, the motor can be damaged during installation without the installer or owner knowing it. A damaged motor can leave the awning unable to operate correctly, including failing to extend, retract, or hold its position as designed.
There is no warning sign before failure. Until the awning is used, an owner is not given a clear signal that the motor was damaged during installation.
Who's affected?
Covers multiple Jayco model lines across the 2013 and 2014 model years, all tied to the same equipment component.
| 2013 Jayco Eagle Ht | Equipment |
|---|---|
| 2013 Jayco Octane | Equipment |
| 2013 Jayco Eagle | Equipment |
| 2013 Jayco Jay Flight Bungalow | Equipment |
| 2013 Jayco Jay Flight Destination | Equipment |
| 2013 Jayco Jay Feather Ultra Lite | Equipment |
| 2013 Jayco Pinnacle | Equipment |
| 2013 Jayco Seismic | Equipment |
| 2014 Jayco Jay Flight | Equipment |
| 2014 Jayco Jay Flight Swift | Equipment |
| 2014 Jayco White Hawk | Equipment |
| 2013 Jayco Jay Flight Swift | Equipment |
| 2013 Jayco White Hawk | Equipment |
| 2014 Jayco Eagle Premier | Equipment |
| 2014 Jayco Jay Feather Ultra Lite | Equipment |
| 2014 Jayco Octane | Equipment |
| 2014 Jayco Precept | Equipment |
| 2013 Jayco Eagle Premier | Equipment |
| 2013 Jayco Jay Flight | Equipment |
| 2013 Jayco Redhawk | Equipment |
| Units affected | 2,491 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
A damaged awning motor can let the awning unfurl unexpectedly while parked or while the motorhome is moving. That raises the risk of personal injury near the awning and increases crash risk in transit. Until inspected, keep the awning secured and schedule the recall repair soon. Repair will be free at any franchised Jayco dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Jayco Eagle Ht, Octane, Eagle, Jay Flight Bungalow, Jay Flight Destination, Jay Feather Ultra Lite, Pinnacle, Seismic, Jay Flight, Jay Flight Swift, White Hawk, Eagle Premier, Precept, or Redhawk is included in this recall.
- Contact a franchised Jayco dealer to ask about the free awning-motor inspection and replacement that keeps the awning from unfurling unexpectedly.
- Bring the recall notice if Jayco mailed one. If not, reference recall number 13V168 when you call.
- Keep the awning secured before travel and avoid using it until the dealer completes the inspection or replacement.
- Call Jayco at 1-800-283-8267 with questions about the recall or dealer scheduling.
What happens at the repair
Jayco's filing describes the dealer repair as an awning motor inspection, followed by replacement if the motor was damaged during the awning installation sequence. Since this campaign's remedy status is not marked available, do not assume the final dealer repair can be scheduled until a Jayco dealer confirms campaign 13V168 is open for your VIN. Once available, a Jayco technician will complete the inspection and any needed awning motor replacement free under the recall.
Timeline
| April 30, 2013 | NHTSA published the recall |
|---|---|
| May 21, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V168?
Recall 13V168 covers 2,491 2013-2014 Jayco recreational vehicles with an awning motor that was damaged during installation. If the motor is damaged, the awning can unfurl unexpectedly while parked or in transit, increasing the risk of personal injury or a crash.
What should I do if my 2013-2014 Jayco RV is on this recall?
Check your VIN to confirm your specific RV is included in recall 13V168. If it is, contact a franchised Jayco dealer to schedule the awning motor inspection. The dealer will replace the awning motor for free if replacement is needed.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Jayco dealers will inspect the awning motor and replace it free of charge if the recall applies to your specific RV.
What is the safety risk?
The safety risk is an awning that unfurls unexpectedly while the RV is parked or moving. That creates a personal injury and crash risk. If your VIN is included, have a Jayco dealer inspect the awning motor and replace it for free.
What if I bought my Jayco RV used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Jayco RV is included, then reference recall 13V168 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V168000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 13V168 |
| NHTSA recall # (full) | 13V168000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →