Recall 13V155 affects 6,561 2013-2014 Keystone recreational trailers with damaged awning motors that can unfurl unexpectedly. Repair is free at any franchised Keystone dealer.
Keystone is recalling 6,561 2013-2014 trailers, including Raptor, Summerland, and Springdale models, because certain Dometic 9100 Power Awnings and Weather Pro awnings can have motor damage from the installation sequence. If the awning opens in transit or while parked, the safety concern is personal injury or a crash; the Keystone dealer repair will be free once available.
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What's wrong?
The recalled equipment is the Dometic 9100 Power Awning or Weather Pro awning on certain 2013-2014 Keystone recreational trailers. The awning motor is the powered unit that winds the fabric in and out and keeps the awning secured when it is stowed. When it works correctly, the awning stays rolled up until the owner operates the switch.
Keystone's filing says the problem comes from the installation sequence for the awning. If that sequence was not completed, the motor can be damaged without the owner knowing it. A damaged motor does not hold the awning as intended, so the awning can unfurl instead of staying locked in the stored position.
There is no warning sign before failure. An owner will not have a clear sound, light, or handling change that confirms the motor has been damaged before the awning rolls out.
Who's affected?
Covers Keystone travel trailer and fifth-wheel lines from the 2013 and 2014 model years, all listed under Equipment.
| 2014 Keystone Raptor | Equipment |
|---|---|
| 2013 Keystone Summerland | Equipment |
| 2014 Keystone Residence | Equipment |
| 2014 Keystone Springdale | Equipment |
| 2013 Keystone Springdale | Equipment |
| 2013 Keystone Bullet | Equipment |
| 2013 Keystone Avalanche | Equipment |
| 2014 Keystone Avalanche | Equipment |
| 2013 Keystone Alpine | Equipment |
| 2014 Keystone Sydney | Equipment |
| 2013 Keystone Passport | Equipment |
| 2013 Keystone Montana | Equipment |
| 2014 Keystone Montana | Equipment |
| 2014 Keystone Montana Mountaineer | Equipment |
| 2014 Keystone Montana High Country | Equipment |
| 2014 Keystone Laredo | Equipment |
| 2013 Keystone Energy | Equipment |
| 2013 Keystone Cougar High Country | Equipment |
| 2013 Keystone Cougar | Equipment |
| 2014 Keystone Cougar | Equipment |
| 2013 Keystone Raptor | Equipment |
| 2014 Keystone Passport | Equipment |
| 2013 Keystone Sydney | Equipment |
| 2014 Keystone Alpine | Equipment |
| 2014 Keystone Bullet | Equipment |
| 2013 Keystone Hideout | Equipment |
| 2013 Keystone Montana High Country | Equipment |
| 2014 Keystone Hideout | Equipment |
| 2013 Keystone Montana Mountaineer | Equipment |
| 2013 Keystone Laredo | Equipment |
| 2014 Keystone Cougar High Country | Equipment |
| 2014 Keystone Outback | Equipment |
| 2013 Keystone Outback | Equipment |
| 2014 Keystone Summerland | Equipment |
| Units affected | 6,561 |
A matching year and Keystone model does not confirm inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An awning that unfurls during travel or while parked creates a personal injury risk and raises the risk of a crash. If you see the awning move unexpectedly, pull over where safe and contact a Keystone dealer before moving the vehicle again. Repair will be free at any franchised Keystone dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Keystone recreational trailer is included in this recall.
- Contact Keystone at 1-866-425-4369 to confirm notice status and dealer handling for recall number 13V155.
- Schedule the free awning-motor replacement that fixes the damaged motor linked to unexpected awning unfurling.
- Bring the recall notice if Keystone mailed one, or give the dealer recall number 13V155 when you call.
- Secure the awning before travel and avoid towing the trailer until the dealer confirms the awning motor has been repaired.
What happens at the repair
Keystone's remedy says owners were notified and dealers replace the awning motor at no charge. Because the remedy status is not listed here, treat the repair as free once Keystone or the dealer confirms it is open for your VIN. At the dealer, a Keystone technician removes the damaged awning motor for the Dometic 9100 Power Awning or Weather Pro awning and installs the replacement motor. Ask the service desk to confirm the awning serial number is included before the work starts.
Timeline
| April 23, 2013 | NHTSA published the recall |
|---|---|
| May 7, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V155?
Recall 13V155 covers 6,561 2013-2014 Keystone recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings in the affected serial-number range. A damaged awning motor can let the awning unfurl during travel or while parked, increasing the risk of personal injury or a crash.
What should I do if my 2013-2014 Keystone trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V155. If it is, contact a franchised Keystone dealer and reference recall number 13V155. The dealer will replace the awning motor free of charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone dealers will replace the affected awning motor free of charge. Keystone lists 1-866-425-4369 as the owner contact number for this recall.
What is the safety risk?
The risk is an awning that unfurls unexpectedly while the trailer is in transit or parked. NHTSA campaign 13V155 says that condition increases the risk of personal injury or a crash. The repair path is to have a Keystone dealer replace the awning motor for free.
What if I bought my Keystone trailer used?
The free recall repair still applies. Ownership history does not cancel an open safety recall. Check your VIN to confirm whether your specific 2013-2014 Keystone trailer is included, then call a Keystone dealer and reference recall number 13V155 when scheduling the awning-motor replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V155000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 13V155 |
| NHTSA recall # (full) | 13V155000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →