Recall 13V150 affects 655 2006-2013 Prevost XLII-45, H3-45 Vip, and X3-45 Vip buses for incorrect emergency-window decals. Free repair at any franchised Prevost dealer.
Prevost is recalling 655 2006-2013 XLII-45, XLII-45 Entertainer, H3-45 Vip, and X3-45 Vip coach buses because emergency-window decals leave out the step to hold the latch down while pushing the window outward. In a crash, the missing instruction can make exits harder to open; the Prevost dealer repair will be free once available.
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What's wrong?
The emergency window decal on these 2006-2013 Prevost XLII-45 Entertainer, XLII-45, H3-45 Vip, and X3-45 Vip buses is supposed to tell passengers how to open the window when a doorway cannot be used. The window uses a latch and an outward push, so the instructions have to describe both motions clearly.
On the included buses, the decal leaves out a required step. It does not tell the person at the window to keep the latch held down while pushing the window outward. If the latch is released too soon, the window does not release as intended, even though the person followed the posted instructions.
There is no warning sign before failure. The decal looks like an instruction label, but the missing step only matters when someone needs that emergency exit, so owners and operators should treat the label itself as the defect.
Who's affected?
Spans the XLII-45 Entertainer, XLII-45, H3-45 Vip, and X3-45 Vip from 2006-2013, all involving the vehicle label.
| 2010 Prevost XLII-45 Entertainer | vehicle label (placard or certification) |
|---|---|
| 2007 Prevost XLII-45 | vehicle label (placard or certification) |
| 2006 Prevost H3-45 Vip | vehicle label (placard or certification) |
| 2007 Prevost H3-45 Vip | vehicle label (placard or certification) |
| 2009 Prevost XLII-45 Entertainer | vehicle label (placard or certification) |
| 2006 Prevost XLII-45 Entertainer | vehicle label (placard or certification) |
| 2008 Prevost XLII-45 | vehicle label (placard or certification) |
| 2009 Prevost XLII-45 | vehicle label (placard or certification) |
| 2010 Prevost XLII-45 | vehicle label (placard or certification) |
| 2011 Prevost XLII-45 | vehicle label (placard or certification) |
| 2008 Prevost H3-45 Vip | vehicle label (placard or certification) |
| 2009 Prevost H3-45 Vip | vehicle label (placard or certification) |
| 2011 Prevost XLII-45 Entertainer | vehicle label (placard or certification) |
| 2007 Prevost XLII-45 Entertainer | vehicle label (placard or certification) |
| 2008 Prevost XLII-45 Entertainer | vehicle label (placard or certification) |
| 2013 Prevost XLII-45 Entertainer | vehicle label (placard or certification) |
| 2012 Prevost XLII-45 Entertainer | vehicle label (placard or certification) |
| 2006 Prevost XLII-45 | vehicle label (placard or certification) |
| 2010 Prevost H3-45 Vip | vehicle label (placard or certification) |
| 2011 Prevost H3-45 Vip | vehicle label (placard or certification) |
| 2012 Prevost H3-45 Vip | vehicle label (placard or certification) |
| 2013 Prevost H3-45 Vip | vehicle label (placard or certification) |
| 2012 Prevost X3-45 Vip | vehicle label (placard or certification) |
| 2013 Prevost X3-45 Vip | vehicle label (placard or certification) |
| Units affected | 655 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
In a crash, an incorrect emergency-window label can make the emergency windows harder to open and increase the risk of personal injury. Until the decals are replaced, make sure passengers know where the emergency-window releases are and schedule the label repair. Repair will be free at any franchised Prevost dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2013 Prevost XLII-45 Entertainer, XLII-45, H3-45 Vip, or X3-45 Vip is included in this recall.
- Watch for Prevost's owner notice if you have not received it, then contact a franchised Prevost dealer about the free emergency-window decal replacement.
- Reference recall number 13V150 when you call so the dealer can match the correct campaign.
- Schedule the decal replacement that adds the missing latch-hold instruction for opening the emergency windows.
- Bring any Prevost recall notice or service paperwork to the appointment.
What happens at the repair
At the dealer, a Prevost technician replaces the emergency window instruction decals covered by recall 13V150. The new decals explain that the latch must be held down while the window is pushed outward so the emergency window releases correctly. Parts and labor are covered under the recall. The owner notices have already been sent, and the replacement decals are listed as available, so the service desk can confirm parts and schedule the free decal replacement for your VIN.
Timeline
| April 19, 2013 | NHTSA published the recall |
|---|---|
| August 30, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V150?
Recall 13V150 covers 655 2006-2013 Prevost XLII-45 Entertainer, XLII-45, H3-45 Vip, and X3-45 Vip coach buses with emergency window decals that leave out a required opening step. The missing instruction can make emergency windows harder to open after a crash. Prevost dealers will replace the decals for free.
What should I do if my 2006-2013 Prevost XLII-45 Entertainer, XLII-45, H3-45 Vip, or X3-45 Vip is on this recall?
Check your VIN to confirm your specific coach is included in recall 13V150. If it is, contact a franchised Prevost dealer to schedule replacement of the emergency window decals. Reference recall number 13V150 or Prevost campaign SR13-26 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Prevost dealers will replace the affected emergency window decals free of charge. Parts and labor are covered for this recall repair.
What is the safety risk?
The safety risk is difficulty opening an emergency window after a crash. The decal leaves out the step that the latch must be held down while the window is pushed outward, and that confusion increases the risk of personal injury during an emergency exit.
What if I bought this Prevost coach used?
The free repair still applies. Recall coverage follows the VIN, not the first owner, so a used Prevost coach remains eligible if its VIN is included in recall 13V150. Check your VIN, then call a franchised Prevost dealer with the recall number.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V150000 |
|---|---|
| Prevost customer service | 1-418-883-2888 |
| NHTSA recall # | 13V150 |
| NHTSA recall # (full) | 13V150000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →