Recall 13V123 covers 7,525 2008, 2010, 2011, 2012, 2013 Toyota and Scion vehicles with inaccurate weight labels. Toyota provides corrected labels free.
Toyota is recalling 7,525 vehicles from model years 2008, 2010, 2011, 2012, 2013, including the Camry, Highlander, Prius, and RAV4, because weight labels list inaccurate added weight. An inaccurate label can lead owners to overload the vehicle and tires, raising the risk of tire failure, crash, injury, or property damage; the dealer repair will be free once available.
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What's wrong?
The affected label is the tire and loading information label on Toyota vehicles from 2008, 2010, 2011, 2012, and 2013. That label is supposed to show accurate weight information for equipment added to the vehicle. Owners and service staff use it to understand how much load the vehicle is carrying and how tire and rim information applies.
On these vehicles, the printed label does not match the actual weight added closely enough. The listed weight is outside the allowable one percent accuracy range required for tire selection and rim labeling. That means the vehicle carries incorrect load information, even though the vehicle itself has not broken.
There is no warning sign before failure. This is a labeling problem, so an owner will not hear, smell, or feel a mechanical symptom from the defect.
Who's affected?
The scope crosses passenger cars, SUVs, vans, and trucks, all tied to the same vehicle label component.
| 2011 Toyota Camry | vehicle label (placard or certification) |
|---|---|
| 2013 Toyota Highlander | vehicle label (placard or certification) |
| 2011 Toyota Highlander | vehicle label (placard or certification) |
| 2010 Toyota Highlander | vehicle label (placard or certification) |
| 2012 Toyota Prius | vehicle label (placard or certification) |
| 2012 Scion Tc | vehicle label (placard or certification) |
| 2010 Toyota Camry | vehicle label (placard or certification) |
| 2012 Toyota Highlander | vehicle label (placard or certification) |
| 2011 Toyota Camry Hybrid | vehicle label (placard or certification) |
| 2011 Scion Xb | vehicle label (placard or certification) |
| 2013 Scion Fr-S | vehicle label (placard or certification) |
| 2010 Toyota Highlander Hybrid | vehicle label (placard or certification) |
| 2011 Scion Xd | vehicle label (placard or certification) |
| 2008 Toyota Tundra | vehicle label (placard or certification) |
| 2010 Toyota Corolla | vehicle label (placard or certification) |
| 2010 Toyota Tundra | vehicle label (placard or certification) |
| 2010 Toyota RAV4 | vehicle label (placard or certification) |
| 2010 Toyota 4RUNNER | vehicle label (placard or certification) |
| 2010 Toyota Fj Cruiser | vehicle label (placard or certification) |
| 2010 Toyota Tacoma | vehicle label (placard or certification) |
| 2010 Toyota Venza | vehicle label (placard or certification) |
| 2011 Toyota Sienna | vehicle label (placard or certification) |
| 2011 Toyota RAV4 | vehicle label (placard or certification) |
| 2011 Toyota Fj Cruiser | vehicle label (placard or certification) |
| 2011 Toyota Land Cruiser | vehicle label (placard or certification) |
| 2011 Toyota Tacoma | vehicle label (placard or certification) |
| 2011 Toyota Tundra | vehicle label (placard or certification) |
| 2011 Toyota Corolla | vehicle label (placard or certification) |
| 2011 Toyota Venza | vehicle label (placard or certification) |
| 2012 Toyota Fj Cruiser | vehicle label (placard or certification) |
| 2012 Toyota RAV4 | vehicle label (placard or certification) |
| 2012 Toyota Sequoia | vehicle label (placard or certification) |
| 2012 Toyota Sienna | vehicle label (placard or certification) |
| 2012 Toyota Tacoma | vehicle label (placard or certification) |
| 2012 Toyota Tundra | vehicle label (placard or certification) |
| 2012 Toyota Venza | vehicle label (placard or certification) |
| 2011 Toyota 4RUNNER | vehicle label (placard or certification) |
| 2013 Toyota Tacoma | vehicle label (placard or certification) |
| 2013 Toyota Tundra | vehicle label (placard or certification) |
| 2013 Toyota Fj Cruiser | vehicle label (placard or certification) |
| 2013 Toyota Venza | vehicle label (placard or certification) |
| Units affected | 7,525 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
An inaccurate load label can cause an owner to carry more weight than the vehicle or tires are rated for. Overloading raises tire stress and can lead to tire failure, which increases the risk of a crash, personal injury, or property damage. Use the corrected label when supplied. Repair will be free at any franchised Toyota dealer once available.
What should I do?
- Check your VIN to confirm your 2008, 2010, 2011, 2012, or 2013 Toyota or Scion model is included in this recall.
- Contact a franchised Toyota dealer and ask whether your vehicle needs only the corrected weight label or a further free remedy for the inaccurate load-capacity label.
- Call Toyota customer service at 1-800-301-6859 with questions and reference recall number 13V123 when you call.
- Follow the corrected label instructions before loading passengers or cargo, since the wrong label can lead to vehicle and tire overloading.
- Keep the recall notice with your vehicle if Toyota mailed one, especially if the dealer asks which label remedy applies.
What happens at the repair
Toyota's listed remedy is a corrected weight label with installation instructions. For vehicles that need more than the corrected label, the filing describes additional remedies that were still being developed. The corrected label is free, and any final dealer repair for the smaller group will be free once available. If your vehicle is included, ask the Toyota service desk whether your VIN needs only the label or the additional remedy path tied to recall 13V123.
Timeline
| April 9, 2013 | NHTSA published the recall |
|---|---|
| May 28, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V123?
Recall 13V123 covers 7,525 2008, 2010, 2011, 2012, and 2013 Toyota vehicles sold with inaccurate weight labels. The incorrect label can lead an owner to overload the vehicle or tires, which can cause tire failure and increase crash, injury, or property-damage risk.
What should I do if my 2008, 2010, 2011, 2012, or 2013 Toyota is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 13V123. If it is, contact a franchised Toyota dealer or Southeast Toyota at 1-800-301-6859 and reference recall 13V123. Toyota will provide the corrected label and instructions, with additional remedies for a small group of vehicles.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost. For recall 13V123, Toyota will provide the corrected label and installation instructions free of charge. A small group of affected vehicles needs additional remedies developed for this recall.
What is the safety risk?
The risk is vehicle or tire overload from an inaccurate weight label. If the vehicle is loaded beyond its correct limit, a tire failure can result and increase the risk of a crash, personal injury, or property damage. The corrected label gives owners the right loading information.
What if I bought this Toyota used?
The recall still follows the vehicle. A used-vehicle purchase does not remove the free remedy, but the owner letter has not always reached the current owner. Check your VIN, then contact a franchised Toyota dealer or Southeast Toyota and reference recall 13V123.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V123000 |
|---|---|
| Toyota customer service | 1-800-301-6859 |
| NHTSA recall # | 13V123 |
| NHTSA recall # (full) | 13V123000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →