Recall 13V021 affects 45 2013 Prevost H3-45, XLII-45 Entertainer, and X3-45 buses with missing side reflectors. Free repair at any franchised Prevost dealer.
Prevost is recalling 45 2013 H3-45, XLII-45 Entertainer, and X3-45 coach buses and shells because side reflectors required by FMVSS 108 are missing. Missing reflectors can reduce how easily other drivers see the bus and raise crash risk; the Prevost dealer repair will be free once available.
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What's wrong?
The side reflectors on the 2013 Prevost H3-45, XLII-45 Entertainer, and X3-45 are passive exterior-lighting safety parts. They do not shine like lamps; they bounce light from another vehicle's headlights back toward that driver. Their job is to mark the side of a long coach bus or coach bus shell when the vehicle is parked, turning, or crossing traffic in low light.
On affected buses, required side reflectors are missing. That means the bus does not meet FMVSS 108 requirements for lamps, reflective devices, and associated equipment. This is not a wiring or bulb problem. The defect is the absence of the reflector itself, so the side of the bus has less reflective marking than the safety standard requires.
There is no warning sign before failure. An owner or service technician would need to inspect the exterior and confirm that the required side reflectors are present and properly placed.
Who's affected?
Covers three Prevost coach models built with the same exterior-lighting component.
| 2013 Prevost H3-45 | Exterior lighting |
|---|---|
| 2013 Prevost XLII-45 Entertainer | Exterior lighting |
| 2013 Prevost X3-45 | Exterior lighting |
| Units affected | 45 |
A matching 2013 Prevost model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Missing side reflectors reduce how well other drivers see the bus. That raises the risk that another vehicle hits the bus. Confirm your VIN and contact a Prevost dealer for repair timing. Repair will be free at any franchised Prevost dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Prevost H3-45, XLII-45 Entertainer, or X3-45 is included in this recall.
- Contact a franchised Prevost dealer to confirm the side-reflector repair path for your coach bus or shell.
- Reference recall number 13V021 when you call Prevost or the dealer.
- Schedule the free side-reflector installation that restores the missing reflective equipment.
- Bring the recall notice if Prevost mailed one, or give the dealer your VIN and recall number.
What happens at the repair
Prevost's remedy describes a dealer fix: a Prevost technician adds the missing side reflectors to bring the coach bus into compliance with the lighting and reflective-device standard. The campaign notice says the recall began on February 5, 2013, and that the side reflectors are added free of charge. If your VIN is included, ask the Prevost dealer to confirm the repair is open for your coach before arranging service. The final dealer repair is free once available.
Timeline
| January 22, 2013 | NHTSA published the recall |
|---|---|
| February 5, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V021?
Recall 13V021 covers 45 2013 Prevost H3-45, XLII-45 Entertainer, and X3-45 coach buses and coach bus shells with missing side reflectors. The recall addresses exterior lighting that does not meet Federal Motor Vehicle Safety Standard number 108, and Prevost dealers add the reflectors for free.
What should I do if my 2013 Prevost H3-45, XLII-45 Entertainer, or X3-45 is on this recall?
Check your VIN to confirm your specific coach is included in recall 13V021. If it is, contact a franchised Prevost dealer to schedule the side-reflector installation. Reference recall number 13V021 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost. Prevost dealers add the missing side reflectors free of charge, with parts and labor covered under recall 13V021.
What is the safety risk in recall 13V021?
The safety risk is reduced visibility to other drivers. Missing side reflectors make the bus harder to see from the side, increasing the risk that another vehicle crashes into the bus. The repair adds the required side reflectors at a Prevost dealer for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V021000 |
|---|---|
| Prevost customer service | 1-418-883-2888 |
| NHTSA recall # | 13V021 |
| NHTSA recall # (full) | 13V021000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →