Recall 13V010 covers 980 2013 Chevrolet Express and GMC Savana vehicles with ignition keys removable outside Park. Repair is free at Chevrolet dealers.
Chevrolet is recalling 980 2013 Express and Savana vans because the ignition key can be removed while the vehicle is running or the transmission is out of Park. If that happens, the van can roll away and increase the risk of a crash or pedestrian injury; the dealer repair will be free once available.
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What's wrong?
The ignition/key release on the 2013 Chevrolet Express and Savana is supposed to do more than start the engine. It also works with the transmission's Park position so the key stays trapped until the van is shut off and properly secured. That lockout is part of the theft-protection system.
On affected vans, the ignition does not hold the key the way it should. The key can be pulled out while the engine is still running or while the transmission is not in Park. That means the normal lockout between the key, the ignition, and the shifter is not doing its full job.
There is no warning sign before failure. An owner would notice the problem only when the key comes out at a time it should stay locked in the ignition.
Who's affected?
Covers Express and Savana vans from the 2013 model year, with the same ignition-system component listed for each.
| 2013 Chevrolet Express | electrical system |
|---|---|
| 2013 GMC Savana | electrical system |
| Units affected | 980 |
A matching 2013 Express or Savana does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A key that comes out before the vehicle is off and in Park can let the vehicle roll away. That unintended movement increases crash risk and puts pedestrians near the vehicle at risk. Before leaving the seat, confirm the vehicle is fully off, shifted into Park, and stable. Repair will be free at any franchised Chevrolet dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Chevrolet Express or Savana is included in this recall.
- Review the owner letter mailed on February 8, 2013, or reference recall number 13V010 when you call.
- Contact a franchised Chevrolet dealer to ask about the free ignition-lock-cylinder and key replacement that fixes the key-removal rollaway risk.
- Keep the transmission in Park before removing the key until the repair is complete.
- Call Chevrolet customer service at 1-866-996-9463 with questions about this recall.
What happens at the repair
Once the dealer repair is available for your VIN, a Chevrolet technician replaces the ignition lock cylinder and provides the two associated replacement keys. The work corrects the condition that lets the key come out while the vehicle is running or not fully in Park. Parts and labor are covered under the recall, so the owner does not pay for the lock cylinder or key replacement. The filed remedy says GM began owner notification on February 8, 2013.
Timeline
| January 14, 2013 | NHTSA published the recall |
|---|---|
| February 8, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V010?
Recall 13V010 covers 980 2013 Chevrolet Express and GMC Savana vans with an ignition lock defect. The key can be removed while the vehicle is running or while the transmission is not in Park. Dealers replace the ignition lock cylinder and associated keys for free.
What should I do if my 2013 Chevrolet Express or GMC Savana is on this recall?
Check your VIN to confirm your specific van is included in recall 13V010. If it is, contact a franchised Chevrolet dealer and ask for the ignition lock cylinder and key replacement. Reference recall 13V010 when you call. The repair is free.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair a safety recall at no cost, and GM's remedy says dealers replace the ignition lock cylinder and the two associated keys free of charge.
What is the safety risk?
The safety risk is unintended vehicle movement. If the key is removed while the van is still running or the transmission is not in Park, the vehicle can roll away, increasing crash risk and injury risk for pedestrians. The dealer repair corrects the ignition lock issue.
What if I bought this van used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2013 Express or Savana is included, then call a franchised Chevrolet dealer and reference recall 13V010.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V010000 |
|---|---|
| Chevrolet customer service | 1-866-996-9463 |
| NHTSA recall # | 13V010 |
| NHTSA recall # (full) | 13V010000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →