Recall 12V600 affects 196 2011-2012 Prevost X3-45 coaches for a front radius rod support that can break. Repair is free at any franchised Prevost dealer.
Prevost is recalling 196 2011-2012 X3-45 coaches because the left-side radius rod support in the front I-beam suspension was built with the wrong material and can suddenly break. If the rod breaks in use, stability and vehicle control can be lost, increasing crash risk; the Prevost dealer repair will be free once available.
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What's wrong?
The left side radius rod support on the 2011-2012 Prevost X3-45 is part of the front I-beam suspension. The radius rod helps hold the front suspension in position as the coach moves, steers, and absorbs road loads. Its support bracket is the mounting point that keeps that rod secured to the suspension structure.
On affected X3-45 coaches, the left side radius rod support was built with the wrong materials. That matters because this support has to carry suspension loads without cracking or breaking. If the support breaks suddenly, the front suspension loses the fixed support that the radius rod is supposed to provide.
There is no warning sign before failure. Because the filing describes a sudden break, the owner does not get a normal service cue, noise pattern, or dashboard message to rely on before the part fails.
Who's affected?
| 2011 Prevost X3-45 | front suspension |
|---|---|
| 2012 Prevost X3-45 | front suspension |
| Units affected | 196 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the radius rod breaks while the vehicle is in use, stability and vehicle control are at risk, increasing crash risk. Schedule the recall work soon and limit operation until the vehicle is inspected. Repair will be free at any franchised Prevost dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2012 Prevost X3-45 is included in this recall.
- Use the owner letter mailed on January 28, 2013, or call Prevost at 1-418-883-2888 for recall instructions.
- Ask a franchised Prevost dealer to inspect the front suspension and replace any affected left-side radius rod support free of charge.
- Reference recall number 12V600 when you call so the dealer can find the radius rod support inspection.
- Drive cautiously until the coach is inspected, since a broken radius rod support can affect stability and vehicle control.
What happens at the repair
The source remedy says Prevost dealers will inspect the coach and replace any affected left side radius rod supports at no charge. Confirm repair availability with a Prevost dealer before arranging service, since this input does not mark the final remedy as currently available. Once available for your VIN, the dealer repair is free. The technician checks the front I-beam suspension support and replaces the affected support if it is included in the recall.
Timeline
| December 26, 2012 | NHTSA published the recall |
|---|---|
| January 28, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 12V600?
Recall 12V600 covers 196 2011-2012 Prevost X3-45 coaches with a left-side radius rod support in the front I-beam suspension made from the wrong materials. If the rod breaks during use, stability and vehicle control can be lost, increasing crash risk.
What should I do if my 2011-2012 Prevost X3-45 is on this recall?
Check your VIN to confirm your specific coach is included in recall 12V600. If it is, contact a franchised Prevost dealer to schedule the inspection and any needed radius rod support replacement. Reference recall 12V600 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Prevost dealers will inspect the vehicle and replace any affected radius rod supports free of charge. Prevost also lists 1-418-883-2888 for owner questions about this campaign.
Is it safe to drive a 2011-2012 Prevost X3-45 with this recall?
The listed safety risk is loss of stability and vehicle control if the radius rod support breaks while the coach is in use. Check your VIN before putting the coach back into service, and ask the Prevost dealer for guidance if the vehicle needs to be moved before inspection.
When did Prevost start this recall repair?
Prevost began the recall on January 28, 2013. Because that date has passed, owners of affected 2011-2012 X3-45 coaches can contact a franchised Prevost dealer now to arrange the inspection and any needed radius rod support replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V600000 |
|---|---|
| Prevost customer service | 1-418-883-2888 |
| NHTSA recall # | 12V600 |
| NHTSA recall # (full) | 12V600000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →