Recall 12V580 covers 704 2007-2012 Glaval buses for a wheelchair-lift cable short-circuit fire risk. Ricon provides the cover kit free.
Glaval is recalling 704 2007-2012 transit buses, including Sport, Titan, and Titan Ii models, under recall 12V580 because a wheelchair lift pendant cable was installed where it can contact the power lug. That contact can short circuit and start a fire; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on these 2007-2012 Glaval Sport, Titan, Titan Ii, Universal, Concorde, Apollo, Entourage, and Primetime buses is equipped with a Ricon lift and an optional armored pendant cable. The pendant is the hand control for the lift, and the cable carries that control connection while the lift moves a wheelchair passenger between the ground and the bus floor. That cable needs clear space and protection so it does not contact the lift mechanism.
On affected buses, the armored pendant cable was installed without enough clearance from the wheelchair lift. It also lacked a protective cover, or the cover was installed incorrectly. As the lift operates, the cable can contact the lift hardware instead of staying protected and clear of moving parts.
There is no warning sign before failure. Owners and operators should treat any damaged, exposed, or poorly routed lift pendant cable as a reason to stop using the lift until it is inspected.
Who's affected?
Covers Sport, Titan, Titan Ii, Universal, Concorde, Apollo, Entourage, and Primetime buses across 2007-2012, all tied to the same equipment component.
| 2011 Glaval Sport | Equipment |
|---|---|
| 2009 Glaval Sport | Equipment |
| 2010 Glaval Titan | Equipment |
| 2008 Glaval Titan | Equipment |
| 2009 Glaval Titan Ii | Equipment |
| 2008 Glaval Titan Ii | Equipment |
| 2010 Glaval Universal | Equipment |
| 2010 Glaval Titan Ii | Equipment |
| 2011 Glaval Concorde | Equipment |
| 2012 Glaval Concorde | Equipment |
| 2012 Glaval Bus Apollo | Equipment |
| 2007 Glaval Universal | Equipment |
| 2008 Glaval Universal | Equipment |
| 2011 Glaval Bus Apollo | Equipment |
| 2008 Glaval Bus Apollo | Equipment |
| 2008 Glaval Concorde | Equipment |
| 2011 Glaval Bus Entourage | Equipment |
| 2009 Glaval Bus Entourage | Equipment |
| 2008 Glaval Bus Entourage | Equipment |
| 2007 Glaval Entourage | Equipment |
| 2012 Glaval Primetime | Equipment |
| 2011 Glaval Primetime | Equipment |
| 2010 Glaval Primetime | Equipment |
| 2007 Glaval Primetime | Equipment |
| 2012 Glaval Sport | Equipment |
| 2012 Glaval Bus Entourage | Equipment |
| 2010 Glaval Concorde | Equipment |
| 2012 Glaval Titan | Equipment |
| 2009 Glaval Universal | Equipment |
| 2011 Glaval Universal | Equipment |
| 2012 Glaval Universal | Equipment |
| 2007 Glaval Titan Ii | Equipment |
| 2011 Glaval Titan Ii | Equipment |
| 2012 Glaval Titan Ii | Equipment |
| 2007 Glaval Titan | Equipment |
| 2009 Glaval Titan | Equipment |
| 2011 Glaval Titan | Equipment |
| 2007 Glaval Sport | Equipment |
| 2008 Glaval Sport | Equipment |
| 2010 Glaval Sport | Equipment |
| 2008 Glaval Primetime | Equipment |
| 2009 Glaval Primetime | Equipment |
| 2010 Glaval Bus Apollo | Equipment |
| 2009 Glaval Bus Apollo | Equipment |
| 2007 Glaval Apollo | Equipment |
| 2009 Glaval Concorde | Equipment |
| 2007 Glaval Concorde | Equipment |
| 2010 Glaval Bus Entourage | Equipment |
| Units affected | 704 |
A matching year and Glaval model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A wheelchair lift cable can contact the power lug at the base of the lift, causing a short circuit and increasing fire risk. Treat this as a repair that belongs on the service schedule, especially before regular lift use. Repair will be free at any franchised Glaval dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2012 Glaval Sport, Titan, Titan Ii, Universal, Concorde, Apollo, Entourage, or Primetime bus is included in this recall.
- Contact Glaval to confirm the repair path for Ricon's free supplemental cover kit and instructions.
- Reference recall number 12V580 when you call so Glaval can match the bus to the wheelchair-lift cable recall.
- Install the supplemental cover kit that helps keep the armored wheelchair-lift pendant cable from contacting the power lug and starting a fire.
- Keep the bus parked away from structures if the wheelchair-lift cable is exposed or contacting the lift base before the kit is installed.
What happens at the repair
Glaval directs owners to Ricon, which provides a supplemental cover kit and instructions free of charge. Once the remedy is available for your bus, a Glaval technician or the Ricon instructed service process installs the cover so the armored wheelchair lift pendant cable clears the lift and is protected from damage. The recall remedy is free. If your bus has this lift, ask the dealer how the Ricon kit will be handled before bringing the bus in.
Timeline
| December 10, 2012 | NHTSA published the recall |
|---|---|
| January 23, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 12V580?
Recall 12V580 covers 704 2007-2012 Glaval transit buses with a Ricon wheelchair lift pendant cable that can contact the power lug at the lift base and short circuit, increasing fire risk. Ricon provides a supplemental cover kit and instructions for free.
What should I do if my 2007-2012 Glaval Sport, Titan, Titan Ii, Universal, Concorde, Apollo, Entourage, or Primetime is on this recall?
Check your VIN to confirm your specific bus is included in recall 12V580. If it is, contact Glaval or a franchised Glaval service location and ask how to get the Ricon supplemental cover kit installed. Reference recall 12V580 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost. For recall 12V580, Ricon provides the supplemental wheelchair lift cover kit and instructions free of charge.
What is the safety risk?
The safety risk is a short circuit at the wheelchair lift. If the armored pendant cable contacts the power lug at the base of the lift, the electrical short can start a fire. Confirm the VIN, then arrange the free Ricon cover kit remedy.
What if I bought this Glaval bus used?
The free recall remedy still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether this bus is included in recall 12V580, then reference the campaign number when you contact Glaval or the service location.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V580000 |
|---|---|
| Glaval customer service | 1-574-262-2212 |
| NHTSA recall # | 12V580 |
| NHTSA recall # (full) | 12V580000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →