Recall 12V568 affects 13,500 2012 Hyundai Veloster vehicles with panoramic sunroof glass that can break while driving. Repair is free at any franchised Hyundai dealer.
Hyundai is recalling 13,500 2012 Veloster vehicles equipped with panoramic sunroofs because the sunroof assembly can be weakened from factory installation. If the panoramic glass breaks while the vehicle is moving, occupants face personal injury or a crash, and the Hyundai dealer repair will be free once available.
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What's wrong?
The panoramic sunroof assembly on the 2012 Hyundai Veloster is the glass roof panel and the surrounding parts that hold it in place. It lets light into the cabin while sealing out water and wind. The assembly also has to stay secure as the body flexes over bumps and temperature changes.
On included Velosters, the panoramic sunroof assembly was weakened during factory installation. That means the glass and its mounting structure do not have the strength Hyundai intended. Normal vehicle movement then puts stress on a roof assembly that is already compromised, raising the risk that the sunroof will break or separate from its designed position.
There is no warning sign before failure. An owner should not rely on a rattle, leak, or visible crack to know whether this recall applies, because the VIN decides whether the vehicle is included.
Who's affected?
| 2012 Hyundai Veloster | visibility component |
|---|---|
| Units affected | 13,500 |
Not every 2012 Hyundai Veloster hatchback is on the list. Check your VIN to confirm whether your specific hatchback is included.
What's the safety risk?
A weakened panoramic glass panel can break while the vehicle is moving, which can injure occupants and increase the risk of a crash. Schedule the dealer inspection soon, and avoid using the sunroof if the glass shows damage. Repair will be free at any franchised Hyundai dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Hyundai Veloster is included in this recall.
- Contact a franchised Hyundai dealer to ask whether the free sunroof inspection and glass assembly replacement is open for your VIN.
- Reference recall number 12V568 when you call so the dealer can find the correct Hyundai campaign.
- Bring the recall notice if Hyundai mailed one, plus any service records related to the panoramic sunroof.
- Drive cautiously until the dealer inspects the sunroof; the weakened panoramic glass panel can break while the vehicle is moving.
What happens at the repair
Hyundai's remedy says the safety recall began January 22, 2013. At the dealer, a Hyundai technician inspects the panoramic sunroof's integrity on the 2012 Veloster. If the glass assembly does not pass inspection, the technician replaces the sunroof glass assembly. The dealer repair is free once available through the recall, and parts and labor are covered. Ask the service desk to confirm the recall work tied to campaign 12V568 when booking.
Timeline
| December 7, 2012 | NHTSA published the recall |
|---|---|
| January 22, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 12V568?
Recall 12V568 covers 13,500 2012 Hyundai Veloster vehicles equipped with panoramic sunroofs. Hyundai says the sunroof assembly can be weakened during factory installation, allowing the glass panel to break while the vehicle is moving. Dealers inspect the sunroof and replace the glass assembly as needed for free.
What should I do if my 2012 Hyundai Veloster is on this recall?
Check your VIN to confirm your specific Veloster is included in recall 12V568. If it is, call a franchised Hyundai dealer and reference recall 12V568. The dealer will inspect the panoramic sunroof and replace the glass assembly as needed for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall repair at no cost, and Hyundai's remedy says dealers will inspect the sunroof's integrity and replace the sunroof glass assembly as needed free of charge.
What is the safety risk?
The risk is that the panoramic glass panel can break while the vehicle is moving if the sunroof assembly was weakened at the factory. Hyundai's filing ties that failure to personal injury or a vehicle crash, so confirm your VIN and schedule the free dealer inspection.
What if I bought my Hyundai Veloster used?
The free recall repair still applies. Recalls follow the vehicle, not the first owner. If you never received Hyundai's January 22, 2013 recall notice, check your VIN and contact a franchised Hyundai dealer with recall 12V568.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V568000 |
|---|---|
| Hyundai customer service | 1-800-633-5151 |
| NHTSA recall # | 12V568 |
| NHTSA recall # (full) | 12V568000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →