Recall 12V560 affects 734 2013 Dodge Durango vehicles with incorrect seating-capacity labels. Replacement labels and dealer installation are free at any franchised Dodge dealer.
Dodge is recalling 734 2013 Durango SUVs because the seating capacity label can overstate how many occupants the vehicle is designed to carry. An overloaded vehicle increases injury risk in a crash, and the dealer repair will be free once Dodge makes the remedy available.
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What's wrong?
The seating capacity information label on a 2013 Dodge Durango is the factory label that tells an owner how many seating positions the SUV is built to carry. It works with the tire and loading information required by FMVSS 110, so the driver has a clear limit before loading people and cargo.
On affected Durangos, that label was printed or installed with the wrong seating capacity information. The problem is not the seat frame, latch, or belt hardware. The defect is that the label can overstate how many people the vehicle is designed to carry, which gives the owner the wrong loading guidance for the vehicle.
There is no warning sign before failure. Nothing sounds, smells, leaks, or lights up on the dash because the issue is an incorrect label, not a mechanical part breaking. The thing to check is the seating-capacity wording on the label against the recall repair instructions from a Dodge dealer.
Who's affected?
The listed scope covers two parts of the same Durango: the vehicle label and the seat assembly.
| 2013 Dodge Durango | vehicle label (placard or certification) |
|---|---|
| 2013 Dodge Durango | seat assembly |
| Units affected | 734 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An incorrect capacity label creates a risk that the 2013 Dodge Durango is loaded beyond its rated capacity. Overloading increases injury risk during a crash. If your VIN is included, keep passenger and cargo weight within the corrected label limit. Repair will be free at any franchised Dodge dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Dodge Durango is included in this recall.
- Contact a franchised Dodge dealer and ask whether the free replacement seating-capacity label is ready for your VIN.
- Reference recall number 12V560 when you call, and ask whether Dodge has mailed the recall notice for your vehicle.
- Bring the recall notice to the dealer if you have it, or ask the dealer to install the corrected seating-capacity label without the notice.
- Avoid loading the Durango above the seating capacity shown on the corrected label once Dodge provides it.
What happens at the repair
Dodge provides replacement seating capacity information labels free of charge. At the owner's option, a Dodge technician installs the replacement label at the dealer, also free of charge. The label corrects the seating capacity information tied to the Tire Selection and Rims requirement, so the vehicle's posted capacity matches the recall remedy. The source does not give a repair time, so plan for the dealer to confirm timing when the appointment is set.
Timeline
| December 4, 2012 | NHTSA published the recall |
|---|---|
| February 18, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 12V560?
Recall 12V560 covers 734 2013 Dodge Durango vehicles with seating capacity labels that overstate how many occupants the vehicle is rated to carry. An incorrect label can lead to overloading, increasing injury risk in a crash. Dodge provides replacement labels for free.
What should I do if my 2013 Dodge Durango is on this recall?
Check your VIN to confirm your specific Durango is included in recall 12V560. If it is, contact a franchised Dodge dealer and ask for the replacement seating capacity label. The label and dealer installation are free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost. Dodge provides the replacement seating capacity label free of charge, and a franchised Dodge dealer can install it for free.
What is the safety risk?
The risk is overloading the vehicle beyond its rated seating capacity. If the label lists too many seats, passengers can ride in a way the vehicle was not certified to support, increasing injury risk during a crash.
What if I bought my Dodge Durango used?
The free recall repair still applies. Ownership history does not remove recall coverage. Check your VIN to confirm whether your specific 2013 Dodge Durango is included, then reference recall 12V560 when you call a franchised Dodge dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V560000 |
|---|---|
| Dodge customer service | 1-800-247-9753 |
| NHTSA recall # | 12V560 |
| NHTSA recall # (full) | 12V560000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →