Recall 12V547 covers 198 2009, 2011, 2012, 2013 Setra motorcoaches for alternator ground-wire routing. Free repair at any franchised Setra dealer.
Setra is recalling 198 2009, 2011, 2012, 2013 S407 Cc, S417, and S417 Tc motorcoaches under recall 12V547 because an alternator ground wire is routed where it can chafe and abrade. A damaged ground wire can short circuit and lead to a vehicle fire; the Setra dealer repair will be free once available.
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What's wrong?
The ground wire near the alternator on 2009, 2011, 2012, and 2013 Setra S407 Cc, S417, and S417 Tc motorcoaches gives electrical current a return path back through the vehicle. The alternator charges the batteries and supplies power while the engine is running, so that ground connection helps the charging system work correctly.
On affected motorcoaches, the ground wire was routed incorrectly near the alternator. That placement allows the wire to rub against nearby parts. Over time, the insulation and wire can chafe and wear through, leaving the electrical ground damaged in an area tied to the charging system.
There is no warning sign before failure. If the wire has already been damaged, the first sign can be an electrical or charging problem that needs dealer inspection.
Who's affected?
Spans 3 Setra coach models across the 2009, 2011, 2012, and 2013 model years, with wiring and electrical system components listed in scope.
| 2012 Setra S407 Cc | wiring |
|---|---|
| 2012 Setra S407 Cc | electrical system |
| 2013 Setra S407 Cc | wiring |
| 2009 Setra S417 | wiring |
| 2009 Setra S417 | electrical system |
| 2011 Setra S417 Tc | wiring |
| 2011 Setra S417 Tc | electrical system |
| 2012 Setra S417 Tc | wiring |
| 2012 Setra S417 Tc | electrical system |
| 2013 Setra S417 Tc | wiring |
| 2013 Setra S417 Tc | electrical system |
| 2013 Setra S407 Cc | electrical system |
| Units affected | 198 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
A damaged alternator ground wire can short circuit and lead to a vehicle fire. If your VIN is included, limit use until the wiring is rerouted and contact the dealer for recall instructions. Repair will be free at any franchised Setra dealer once available.
What should I do?
- Check your VIN to confirm your 2009, 2011, 2012, or 2013 Setra S407 Cc, S417, or S417 Tc motorcoach is included in this recall.
- Contact Motor Coach Industries at 1-502-318-3077 for owner-notice status and repair routing.
- Reference recall number 12V547 when you call so the service desk can find the wiring recall.
- Schedule the free alternator-ground-wire rerouting that moves the wire away from chafing and abrasion.
- Avoid operating the motorcoach until the wiring is inspected if you smell smoke, see electrical damage, or see signs of heat near the alternator area.
What happens at the repair
MCI handles this recall for Setra. At the service location, a Setra technician reroutes the ground wire near the alternator so it no longer rubs in the original path. The recall remedy lists this wiring work as free of charge and says the safety recall began on December 14, 2012. If your coach still needs the campaign work, ask the service desk to confirm completion by VIN.
Timeline
| November 23, 2012 | NHTSA published the recall |
|---|---|
| December 14, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V547?
Recall 12V547 covers 198 2009, 2011, 2012, and 2013 Setra S407 Cc, S417, and S417 Tc motorcoaches with alternator ground wire routing that can damage the wire. A damaged ground wire can short circuit and lead to a vehicle fire.
What should I do if my 2009, 2011, 2012, or 2013 Setra S407 Cc, S417, or S417 Tc is on this recall?
Check your VIN to confirm your specific motorcoach is included in recall 12V547. If it is, contact a franchised Setra service location or Motor Coach Industries at 1-502-318-3077 and reference recall 12V547. The wiring reroute is free.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and Setra's remedy says Motor Coach Industries will reroute the affected wiring free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is fire from an electrical short circuit. The recall involves an alternator ground wire routed where it can chafe and abrade. If the wire is damaged, it can short circuit and lead to a vehicle fire.
When did the Setra recall repair begin?
The Setra safety recall repair began on December 14, 2012. Because that date has passed, owners with an included VIN can contact a franchised Setra service location or Motor Coach Industries to arrange the free wiring reroute.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V547000 |
|---|---|
| Setra customer service | 1-502-318-3077 |
| NHTSA recall # | 12V547 |
| NHTSA recall # (full) | 12V547000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →