Recall 12V507 affects 10,046 2013 International Workstar, Lonestar, and Prostar trucks for an incomplete steering-wheel weld. Repair is free at any franchised International dealer.
International is recalling 10,046 2013 Workstar, Lonestar, and Prostar commercial trucks because the steering wheel was not completely welded to its mounting hub. An incomplete weld can let the steering wheel separate from the hub, which can cause loss of vehicle control and increase crash risk; the International dealer repair will be free once available.
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What's wrong?
The steering wheel in a 2013 International Workstar, Lonestar, or Prostar commercial truck is the driver's main control for turning the front wheels. It attaches to a mounting hub at the center of the wheel, and that hub transfers the driver's hand movement into the steering column. The weld between the wheel and hub has to hold every time the truck is steered.
On affected trucks, the steering wheel was not completely welded to that mounting hub. An incomplete weld leaves the wheel and hub connection weaker than designed. With steering effort and road vibration, that connection can separate or stop transferring steering input correctly, which leaves the driver without the control the steering wheel is supposed to provide.
There is no warning sign before failure. A driver should not count on looseness, noise, or a warning light to appear before the steering wheel connection fails.
Who's affected?
Covers three International truck lines in the same model year; each model appears under both steering wheel and steering system components.
| 2013 International Workstar | steering wheel |
|---|---|
| 2013 International Workstar | steering system |
| 2013 International Lonestar | steering wheel |
| 2013 International Lonestar | steering system |
| 2013 International Prostar | steering wheel |
| 2013 International Prostar | steering system |
| Units affected | 10,046 |
A matching 2013 International model does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A steering wheel with an incomplete weld can separate from its mounting hub. If your VIN is included, loss of the steering wheel connection can cause loss of vehicle control and increase the risk of a crash. Schedule the dealer inspection soon. Repair will be free at any franchised International dealer once available.
What should I do?
- Check your VIN to confirm your 2013 International Workstar, Lonestar, or Prostar is included in this recall.
- Contact a franchised International dealer to schedule the free steering-wheel inspection and replacement.
- Reference recall number 12V507 when you call, and ask whether the dealer needs the truck held until parts are ready.
- Drive cautiously until the inspection and repair are complete. Keep both hands on the wheel and stop driving if the steering wheel feels loose.
- Bring the recall notice if you have it. The dealer repair is free.
What happens at the repair
At the dealer, an International technician will inspect the steering wheel and replace it if it is one of the affected wheels. The issue is the weld between the steering wheel and its mounting hub, so the dealer check focuses on that steering wheel assembly rather than a routine adjustment. The dealer repair will be free once available, with covered parts and labor included under recall 12V507.
Timeline
| October 17, 2012 | NHTSA published the recall |
|---|---|
| November 21, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V507?
Recall 12V507 covers 10,046 2013 International Workstar, Lonestar, and Prostar commercial trucks with steering wheel feature codes listed in the recall. The steering wheel was not completely welded to its mounting hub. International dealers inspect and replace affected steering wheels for free.
What should I do if my 2013 International Workstar, Lonestar, or Prostar is on this recall?
Check your VIN to confirm your specific truck is included in recall 12V507. If it is, contact a franchised International dealer to schedule the steering wheel inspection and replacement. Reference recall number 12V507 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. International dealers inspect the steering wheel and replace affected steering wheels free of charge, including parts and labor.
What is the safety risk?
The safety risk is loss of vehicle control. A steering wheel with an incomplete weld can separate from its mounting hub, increasing crash risk. If your VIN is included, arrange the free dealer inspection and replacement before putting the truck back into service.
What if I bought this International truck used?
The free recall repair still applies. Recall coverage follows the truck, not the first owner. Check your VIN to confirm whether your 2013 International Workstar, Lonestar, or Prostar is included, then call a franchised International dealer with recall number 12V507.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V507000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 12V507 |
| NHTSA recall # (full) | 12V507000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →