Recall 12V504 affects 7,485 2005-2007 BMW 7-Series vehicles because doors can open unexpectedly. Software repair is free at any franchised BMW dealer.
BMW is recalling 7,485 2005-2007 7-Series vehicles, including the 745I, 750I, and 760LI, because a software problem can make a door look closed and latched when it is not. A door that opens on the road can lead to occupant ejection or higher injury risk in a crash; the BMW dealer repair will be free once available.
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What's wrong?
The door latch on the 2005-2007 BMW 7-Series holds each door shut after it closes. On cars with Comfort Access and Soft Close Automatic, the software helps manage locking and the soft-close pull-in function, so the door finishes closing without a hard slam. The latch still has the basic job of keeping the door fully secured.
In affected 745I, 745LI, 750I, 750LI, 760I, and 760LI cars, a software problem allows the door to look closed and latched when it is not fully secured. The soft-close system can make the door seem finished, but the latch state is wrong. Once that happens, the door can open unexpectedly instead of staying shut.
There is no warning sign before failure. Treat any door that does not feel fully closed as a problem, even if it appears latched.
Who's affected?
Spans the 745I, 745LI, 750I, 750LI, 760I, and 760LI across the 2005, 2006, and 2007 model years, all tied to the same door latch component.
| 2006 BMW 760I | Latch |
|---|---|
| 2007 BMW 750I | Latch |
| 2005 BMW 745I | Latch |
| 2006 BMW 750LI | Latch |
| 2006 BMW 760LI | Latch |
| 2005 BMW 760I | Latch |
| 2005 BMW 760LI | Latch |
| 2007 BMW 750LI | Latch |
| 2005 BMW 745LI | Latch |
| 2007 BMW 760LI | Latch |
| 2006 BMW 750I | Latch |
| Units affected | 7,485 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A door that opens during road or driving conditions, or after occupant contact, exposes occupants to ejection and raises injury risk in a crash. Keep occupants belted, confirm the doors are fully closed, and schedule the recall repair. Repair will be free at any franchised BMW dealer once available.
What should I do?
- Check your VIN to confirm your 2005-2007 BMW 760I, 750I, 745I, 750LI, 760LI, or 745LI is included in this recall.
- Contact a franchised BMW dealer and ask whether the door-latch software update is open for your VIN.
- Reference recall number 12V504 when you call, and bring the BMW recall notice if you have it.
- Confirm that each Comfort Access and Soft Close Automatic door latches fully before driving.
- Keep occupants buckled and avoid leaning against the doors until the software update is complete.
What happens at the repair
The remedy on file says BMW dealers will update the door software. Once the repair opens for your VIN, a BMW technician updates the control software tied to the Comfort Access and Soft Close Automatic door functions so the doors latch and stay closed as intended. Parts and labor are covered under the recall. Contact a BMW dealer with your VIN and ask whether campaign 12V504 is open for your vehicle before planning a service visit.
Timeline
| October 17, 2012 | NHTSA published the recall |
|---|---|
| December 12, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V504?
Recall 12V504 covers 7,485 2005-2007 BMW 7-Series vehicles equipped with Comfort Access and Soft Close Automatic options. A software problem can make a door appear closed and latched when it is not, allowing the door to open while driving. BMW dealers update the software for free.
What should I do if my 2005-2007 BMW 7-Series is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 12V504. If it is, contact a franchised BMW dealer to schedule the door-latch software update. Reference recall number 12V504 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost. For recall 12V504, BMW dealers update the affected door-latch software free of charge at any franchised BMW dealer.
What is the safety risk in recall 12V504?
The risk is that a door can unexpectedly open because of road conditions, driving conditions, or contact from an occupant. Recall 12V504 states that sudden door opening can result in occupant ejection or increase injury risk in a crash.
What if I bought my BMW 7-Series used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific BMW is included, then call a franchised BMW dealer and reference recall number 12V504.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V504000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 12V504 |
| NHTSA recall # (full) | 12V504000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →