Recall 12V498 covers 40 2013 Jayco Eagle Premier fifth-wheel trailers with inaccurate cargo-carrying labels. Jayco provides corrected labels for free.
Jayco is recalling 40 2013 Eagle Premier fifth-wheel trailers because the cargo carrying capacity label lists incorrect information. That error can lead owners to overload the trailer and tires, which raises the risk of tire failure, crash, injury, or property damage; the Jayco dealer correction will be free once available.
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What's wrong?
The cargo carrying capacity label on a 2013 Jayco Eagle Premier trailer is the sticker owners use to understand how much cargo the trailer is built to carry. It sits with the vehicle's required tire and rim information, so the owner has the loading limit before packing the trailer for a trip.
On affected Eagle Premier trailers, that label was printed with incorrect cargo carrying capacity information. This recall is about the label, not a broken axle, tire, or brake part. The problem is that the trailer gives the owner the wrong loading guidance, and owners use that label when deciding what goes inside the trailer.
There is no warning sign before failure. The trailer does not make a sound or show a dash light because the issue is incorrect printed information, so the problem is found by checking whether the trailer is included in recall 12V498.
Who's affected?
| 2013 Jayco Eagle Premier | vehicle label (placard or certification) |
|---|---|
| Units affected | 40 |
Not every 2013 Jayco Eagle Premier trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An inaccurate weight label can make the 2013 Eagle Premier appear safe to carry more load than it is rated for. Overloading the vehicle and tires can cause tire failure, increasing the risk of a crash, personal injury, or property damage. Repair will be free at any franchised Jayco dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Jayco Eagle Premier is included in this recall.
- Contact Jayco at 1-574-825-0608 to request the corrected cargo-carrying-capacity label if you did not receive the owner notice mailed on November 2, 2012.
- Reference recall number 12V498 when you call, and ask Jayco where to place the corrected label on the trailer.
- Avoid loading the trailer from the old label until the corrected label is installed; the incorrect label can lead to overloading and tire failure.
What happens at the repair
Jayco's safety recall began on November 2, 2012, and the remedy calls for corrected Recreational Vehicle Cargo Carrying Capacity labels at no cost. The corrected label gives the trailer's cargo carrying information in the form required for this recall. Once the dealer remedy is available for your VIN, a Jayco technician or service desk provides the corrected label and confirms the recall is closed. Parts and labor are covered under the recall.
Timeline
| October 16, 2012 | NHTSA published the recall |
|---|---|
| November 2, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V498?
Recall 12V498 covers 40 2013 Jayco Eagle Premier fifth wheel trailers with incorrect cargo carrying capacity labels. The wrong label can lead an owner to overload the trailer or tires, increasing the risk of tire failure, a crash, injury, or property damage. Jayco provides corrected labels for free.
What should I do if my 2013 Jayco Eagle Premier is on this recall?
Check your VIN to confirm your specific trailer is included in recall 12V498. If it is, contact a franchised Jayco dealer or Jayco at 1-574-825-0608 and ask for the corrected cargo carrying capacity label. The corrected label is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Jayco's recall remedy provides the corrected cargo carrying capacity label free of charge. Ask the Jayco dealer or Jayco customer service to reference recall 12V498 when arranging the label.
Is it safe to tow my Jayco Eagle Premier before the corrected label is installed?
Use the current label with caution because the recall problem is inaccurate cargo carrying capacity information. An overloaded trailer or tire can fail and increase crash, injury, or property damage risk. Confirm your VIN, get the corrected label, and use that corrected capacity before loading the trailer.
What if I bought my Jayco Eagle Premier used?
The free recall remedy still applies. Federal recall law requires manufacturers to provide the recall repair regardless of ownership history. If you never received Jayco's 2012 owner notice, check your VIN and contact a franchised Jayco dealer or Jayco customer service with recall 12V498.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V498000 |
|---|---|
| Jayco customer service | 1-574-825-0608 |
| NHTSA recall # | 12V498 |
| NHTSA recall # (full) | 12V498000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →