Recall 12V471 affects 76 2012-2013 Starcraft Ar-One travel trailers with inaccurate load-carrying labels. Starcraft provides owners the corrected label for free.
Starcraft is recalling 76 2012-2013 Ar-One travel trailers under recall 12V471 because the load carrying capacity label has inaccurate information. A wrong label can lead to the wrong rim diameter, and mixed tire diameters reduce trailer handling and increase crash risk; the Starcraft dealer repair will be free once available.
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What's wrong?
The load carrying capacity label on 2012-2013 Starcraft Ar-One travel trailers tells an owner how much weight the trailer is rated to carry. That information guides cargo, water, gear, and tire loading, and it helps keep the trailer within the limits used for Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims."
On affected Ar-One trailers, the label is inaccurate. That means the number printed on the trailer does not give the owner a reliable loading limit. An owner following the label can load the trailer past its correct capacity, which puts extra load on the tires and rims and defeats the purpose of the safety label.
There is no warning sign before failure. The issue is the printed information itself, so the trailer does not give a driving symptom that tells you the capacity label is wrong.
Who's affected?
Covers the 2012 and 2013 model years, with the same vehicle label issue listed for both.
| 2012 Starcraft Ar-One | vehicle label (placard or certification) |
|---|---|
| 2013 Starcraft Ar-One | vehicle label (placard or certification) |
| Units affected | 76 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An inaccurate tire label can lead an owner or shop to install a replacement tire with the wrong rim diameter. Tires with different diameters reduce trailer handling and increase the risk of a crash. Confirm the label before tire replacement. Repair will be free at any franchised Starcraft dealer once available.
What should I do?
- Check your VIN to confirm your 2012-2013 Starcraft Ar-One travel trailer is included in this recall.
- Contact Starcraft customer service at 1-800-945-4787 to request the corrected load-carrying-capacity label.
- Reference recall number 12V471 when you call, especially if you bought the trailer used or never received the owner notice.
- Install the corrected label before replacing tires, so the tire and rim diameter match the trailer's rating.
- Avoid tire replacement decisions based on the old label until the corrected label is in place.
What happens at the repair
Starcraft's remedy is a corrected load carrying capacity label for the trailer. Instead of replacing a mechanical part, the repair path is to get the correct label installed or supplied so the trailer's carrying capacity information matches the required tire and rim standard. The recall remedy began on October 17, 2012, and Starcraft provides the corrected label free of charge. Contact a Starcraft service representative before visiting so they can confirm the label process for your VIN.
Timeline
| September 27, 2012 | NHTSA published the recall |
|---|---|
| October 17, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V471?
Recall 12V471 covers 76 2012-2013 Starcraft Ar-One travel trailers with an inaccurate load carrying capacity label. The wrong label can lead an owner to install a tire with the wrong rim diameter. Starcraft provides the corrected label for free.
What should I do if my 2012-2013 Starcraft Ar-One is on this recall?
Check your VIN to confirm your specific trailer is included in recall 12V471. If it is, contact Starcraft or a franchised Starcraft service location and ask for the corrected load carrying capacity label. Reference recall number 12V471 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the recall defect at no cost, and Starcraft provides the corrected label free of charge. Owners can contact Starcraft at 1-800-945-4787 for recall instructions.
What is the safety risk?
The safety risk is reduced trailer handling if the inaccurate label leads to a tire with the wrong rim diameter. Two different tire diameters can make the trailer harder to control and increase crash risk. The fix is a corrected load carrying capacity label.
What if I bought my Starcraft Ar-One used?
The free recall still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your specific Ar-One is included, then reference recall 12V471 when you contact Starcraft or the service location.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V471000 |
|---|---|
| Starcraft customer service | 1-800-945-4787 |
| NHTSA recall # | 12V471 |
| NHTSA recall # (full) | 12V471000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →