Recall 12V444 affects 247 2010 Nabi 416 and 40LFW transit buses for failing emergency window release handles. Repair is free at any franchised Nabi dealer.
Nabi is recalling 247 2010 416 and 40LFW transit buses because emergency release handles on passenger egress windows can fail, leaving the window release mechanism unable to open properly in an emergency. Passengers can be delayed while exiting, increasing injury risk, and the dealer repair will be free once available.
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What's wrong?
The emergency egress passenger windows on 2010 Nabi 416 and 40LFW transit buses are built to give riders another exit path when a door is blocked. The release handle is the part a passenger or operator pulls to unlock the window release mechanism so the window can open for emergency exit.
On affected buses, the emergency release handles do not reliably operate that mechanism. A handle that fails can leave the window release working improperly, so the window does not respond the way an emergency exit window is designed to respond. The filing does not identify a supplier defect or detailed root cause, so the practical issue is the handle and release mechanism together, not a normal visibility problem through the glass.
There is no warning sign before failure. The problem becomes clear only when someone tries to use the emergency window release and the handle does not operate the mechanism correctly.
Who's affected?
Covers both 416 and 40LFW bus models, with the same visibility component involved for each.
| 2010 Nabi 416 | visibility component |
|---|---|
| 2010 Nabi 40LFW | visibility component |
| Units affected | 247 |
The year and model narrow the group, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
In an emergency, the windows can fail to open, delaying passenger exit and increasing the risk of personal injury. Schedule the inspection and handle replacement promptly so passengers have a clear exit path if the bus has to be evacuated. Repair will be free at any franchised Nabi dealer once available.
What should I do?
- Check your VIN to confirm your 2010 Nabi 416 or 40LFW is included in this recall.
- Contact Nabi customer service at 1-256-831-4296 to confirm current repair instructions before scheduling service.
- Schedule the free passenger-window emergency release handle inspection and replacement that fixes the window-release failure.
- Bring the recall notice if Nabi has mailed one. If not, reference recall number 12V444 when you call.
- Keep the bus out of passenger service until Nabi confirms the emergency egress window release handles operate properly.
What happens at the repair
The recall filing lists a free inspection and replacement of the emergency window release handles. At the dealer, a Nabi technician checks the passenger emergency egress windows, confirms whether the release handles operate correctly, and replaces the handles covered by recall 12V444. Because the remedy status in this article input is not marked available, confirm the repair appointment with the dealer before moving the bus in for service. The dealer repair will be free once available.
Timeline
| September 12, 2012 | NHTSA published the recall |
|---|---|
| November 9, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V444?
Recall 12V444 covers 247 2010 Nabi 416 and 40LFW transit buses with emergency egress passenger window release handles that can fail and keep the release mechanism from working properly. Nabi will inspect and replace the window release handles free of charge.
What should I do if my 2010 Nabi 416 or 40LFW is on this recall?
Check your VIN to confirm your specific bus is included in recall 12V444. If it is, contact Nabi at 1-256-831-4296 or your Nabi service contact to arrange the window-release-handle inspection and replacement. Reference recall number 12V444 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Nabi's remedy states that the company will inspect and replace the emergency window release handles free of charge.
What is the safety risk?
The safety risk is delayed passenger exit during an emergency. If the emergency egress passenger windows fail to open, passengers can take longer to leave the bus, increasing the risk of personal injury. The repair path is inspection and free replacement of the affected handles.
When did recall 12V444 begin?
Nabi began the safety recall on November 9, 2012. Owners of affected 2010 Nabi 416 and 40LFW transit buses were directed to contact Nabi at 1-256-831-4296 for the free window-release-handle inspection and replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V444000 |
|---|---|
| Nabi customer service | 1-256-831-4296 |
| NHTSA recall # | 12V444 |
| NHTSA recall # (full) | 12V444000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →