Recall 12V440 covers 435 New England Wheels-modified 2006-2010 Ford E-150, E-250, and E-350 vehicles for faulty wheelchair lift roll-stop latches. Free repair through Braun dealers.
New England Wheels is recalling 435 2006-2010 Ford E-150, Ford E-250, and Ford E-350 vehicles equipped with Braun Century-2 or Vista-2 wheelchair lifts because outer-barrier roll stop latches can bend or sit out of alignment. An insufficiently latched roll stop raises the risk of a wheelchair occupant riding over the barrier, falling from an elevated platform, and sustaining injury; the Ford dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The Braun Century-2 and Vista-2 wheelchair lifts on these 2006-2010 Ford E-150, Ford E-250, and Ford E-350 vehicles use an outer barrier at the edge of the lift platform. That barrier is the raised stop at the outside end of the platform. Its latches are supposed to hold the barrier in position while the lift moves a wheelchair between the ground and the vehicle.
On affected New England Wheels conversions, frequent lift use can bend the roll stop latches or knock them out of alignment. Once the latch shape or position changes, the outer barrier no longer locks as intended. The lift platform then has a barrier that is present, but not held in the correct position.
There is no warning sign before failure. An owner or caregiver is unlikely to get a dashboard light or other vehicle alert, so the lift barrier and latch position need attention during use.
Who's affected?
Covers Ford E-150, Ford E-250, and Ford E-350 mobility conversions across 2006-2010, all tied to adaptive equipment.
| 2006 New England Wheels Ford E-150 | Equipment adaptive/mobility |
|---|---|
| 2007 New England Wheels Ford E-350 | Equipment adaptive/mobility |
| 2008 New England Wheels Ford E-350 | Equipment adaptive/mobility |
| 2009 New England Wheels Ford E-350 | Equipment adaptive/mobility |
| 2006 New England Wheels Ford E-250 | Equipment adaptive/mobility |
| 2009 New England Wheels Ford E-150 | Equipment adaptive/mobility |
| 2008 New England Wheels Ford E-150 | Equipment adaptive/mobility |
| 2007 New England Wheels Ford E-150 | Equipment adaptive/mobility |
| 2007 New England Wheels Ford E-250 | Equipment adaptive/mobility |
| 2009 New England Wheels Ford E-250 | Equipment adaptive/mobility |
| 2008 New England Wheels Ford E-250 | Equipment adaptive/mobility |
| 2006 New England Wheels Ford E-350 | Equipment adaptive/mobility |
| 2010 New England Wheels Ford E-250 | Equipment adaptive/mobility |
| 2010 New England Wheels Ford E-350 | Equipment adaptive/mobility |
| 2010 New England Wheels Ford E-150 | Equipment adaptive/mobility |
| Units affected | 435 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
An insufficiently latched roll stop can let a wheelchair occupant defeat the stop or ride over it. If that happens while the lift platform is elevated, the occupant can fall and be injured. Before using the lift, confirm the roll stop is latched and contact the dealer about the recall repair. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2010 New England Wheels Ford E-150, Ford E-350, or Ford E-250 is included in this recall.
- Call New England Wheels customer service at 1-978-663-9724 with questions and reference recall number 12V440 when you call.
- Contact a franchised Ford dealer to confirm where to schedule the free Braun wheelchair-lift roll-stop latch repair.
- Bring the recall notice if New England Wheels mailed one. If not, reference recall number 12V440 when you call.
- Avoid using the wheelchair lift until the roll-stop latch repair is complete, because an insufficiently latched outer barrier can let a wheelchair occupant ride over the stop.
What happens at the repair
The source does not list the final remedy as open in this section data. It says New England Wheels notified owners during September 2012 and that authorized Braun dealers perform the wheelchair lift repair free of charge. The repair relates to the Braun Century-2 and Vista-2 lift outer barrier roll stop latches, which can bend or move out of alignment after frequent use. Once the dealer remedy is available for your VIN, parts and labor are covered under the recall.
Timeline
| September 11, 2012 | NHTSA published the recall |
|---|---|
| September 14, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V440?
Recall 12V440 covers 435 2006-2010 New England Wheels Ford E-150, Ford E-350, and Ford E-250 vehicles with Braun Century-2 or Vista-2 wheelchair lifts. The outer barrier roll stop latches can bend or move out of alignment, creating a fall-injury risk from an elevated lift platform.
What should I do if my 2006-2010 New England Wheels Ford E-150, Ford E-350, or Ford E-250 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 12V440. If it is, contact New England Wheels or a franchised Ford dealer for direction to an authorized Braun dealer. Reference recall number 12V440 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and the recall remedy says authorized Braun dealers perform the repair free of charge. New England Wheels notified owners during September 2012 with instructions for affected vehicles.
What is the safety risk?
The safety risk is a wheelchair occupant falling from the lift platform while it is elevated. If the outer barrier roll stop does not latch properly, the wheelchair occupant can defeat or ride over the barrier and sustain injury. Use extra care with the lift until the repair is complete.
What if I bought the vehicle used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received a New England Wheels notice, check your VIN to confirm whether your specific Ford E-Series vehicle is included, then call with recall number 12V440.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V440000 |
|---|---|
| New England Wheels customer service | 1-978-663-9724 |
| NHTSA recall # | 12V440 |
| NHTSA recall # (full) | 12V440000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →