Recall 12V417 affects 7 2011-2013 Heartland Elkridge and Bighorn Silverado fifth-wheel vehicles for incorrect LP generator supply lines. Free repair at any franchised Heartland dealer.
Heartland is recalling 7 2011-2013 Elkridge and Bighorn Silverado fifth wheel vehicles because certain LP generator supply lines were connected incorrectly. That setup can vent liquid propane into the generator compartment, where an ignition source can trigger an explosion; the Heartland dealer repair will be free once available.
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What's wrong?
The liquid propane supply line on 2011-2013 Heartland Elkridge and Bighorn Silverado fifth wheel vehicles carries LP gas from the RV fuel system to the generator. The generator uses that fuel to make electrical power when the trailer is not plugged into shore power. That line has to connect to the correct generator fitting so fuel flow stays controlled and sealed.
On affected vehicles, the LP supply line was connected incorrectly to the generator during manufacturing. That means the generator fuel supply is not routed through the intended connection point. Because LP gas is flammable, an incorrect connection at the generator creates a safety problem that needs dealer inspection and correction.
There is no warning sign before failure. A propane odor, generator trouble, or visible line damage is not required for the recall condition to be present.
Who's affected?
Spans Elkridge and Bighorn Silverado trailers across the 2011-2013 model years, with equipment named as the shared component.
| 2011 Heartland Elkridge | Equipment |
|---|---|
| 2012 Heartland Elkridge | Equipment |
| 2012 Heartland Bighorn Silverado | Equipment |
| 2013 Heartland Bighorn Silverado | Equipment |
| Units affected | 7 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An incorrectly connected LP supply line can vent liquid propane into the generator compartment. If propane reaches an ignition source, an explosion can result. Until the line is inspected, avoid running the generator and contact a Heartland dealer for the recall inspection. Repair will be free at any franchised Heartland dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2013 Heartland Elkridge or Bighorn Silverado is included in this recall.
- Contact a franchised Heartland dealer to schedule the free LP supply line fitting inspection and correction, which fixes the incorrect generator propane-line connection.
- Bring the recall notice if Heartland mailed one. If not, reference recall number 12V417 when you call.
- Avoid using the LP generator until the dealer has inspected and corrected the LP supply line fitting.
- Call Heartland customer service at 1-888-262-5992 with recall questions.
What happens at the repair
The known repair path is a dealer inspection of the LP supply line fitting at the generator. Once the repair is available, a Heartland technician will check whether the LP line is connected correctly and correct the fitting as necessary. The final dealer repair will be free once available, with parts and labor covered under the recall. A Heartland dealer can confirm timing and explain whether the trailer needs to be brought in with the LP system shut off.
Timeline
| August 28, 2012 | NHTSA published the recall |
|---|---|
| September 10, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V417?
Recall 12V417 covers 7 2011-2013 Heartland Elkridge and Bighorn Silverado fifth wheel vehicles with LP generators. The LP supply line can be connected incorrectly to the generator, allowing propane to vent into the generator compartment and create an explosion risk near an ignition source. Heartland dealers inspect and correct the fitting for free.
What should I do if my 2011-2013 Heartland Elkridge or Bighorn Silverado is on this recall?
Check your VIN to confirm your specific fifth wheel is included in recall 12V417. If it is, contact a franchised Heartland dealer to schedule the LP supply line inspection and fitting correction. Reference recall number 12V417 when you call. The repair is free.
Is the recall repair free?
Yes. Heartland's recall remedy says dealers will inspect and correct the LP supply line fitting free of charge. The safety recall began on September 10, 2012, so eligible owners can contact a franchised Heartland dealer or Heartland at 1-888-262-5992 for repair scheduling.
What is the safety risk?
The safety risk is propane venting into the generator compartment. If the LP supply line is connected incorrectly and an ignition source is present, the vented propane can result in an explosion. Confirm whether your VIN is included, then have the Heartland dealer inspect and correct the fitting.
What if I bought my Heartland fifth wheel used?
The free recall repair still applies to an included VIN. Used fifth wheel owners often miss earlier owner letters, so check your VIN for recall 12V417 before assuming your Elkridge or Bighorn Silverado was already repaired. A Heartland dealer can confirm completion status and handle the free inspection.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V417000 |
|---|---|
| Heartland customer service | 1-888-262-5992 |
| NHTSA recall # | 12V417 |
| NHTSA recall # (full) | 12V417000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →