Recall 12V416 affects 82 2012 Sjc Marque and Mccoy-Miller ambulance vehicles for loose box mounting bolts. Repair is free at any franchised Sjc dealer.
Sjc is recalling 82 2012 Marque and Mccoy-Miller ambulances because the ambulance compartment mounting bolts were not tightened to specification. If those bolts loosen or fall off, the compartment box can detach from the chassis in a crash, and passengers face an increased risk of injury; the dealer repair will be free once available.
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What's wrong?
The ambulance box on the 2012 Sjc Marque and Mccoy-Miller is the body module mounted to the chassis. It carries the patient compartment and related equipment area. Mounting bolts clamp that box to the frame so the body stays fixed while the chassis moves over the road.
On affected ambulances, those box-mounting bolts were not tightened to the required torque during assembly. Without enough clamp force, road vibration and body movement can loosen the bolts until they back out and fall off the vehicle. That weakens the attachment between the ambulance box and the chassis.
There is no warning sign before failure. Missing, loose, or shifted box-mounting hardware is a recall-related concern and needs dealer inspection before the ambulance returns to service.
Who's affected?
Covers the Marque and Mccoy-Miller model lines for the 2012 model year, with the same equipment component listed for both.
| 2012 Sjc Marque | Equipment |
|---|---|
| 2012 Sjc Mccoy-Miller | Equipment |
| Units affected | 82 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
Loose ambulance compartment mounting bolts can let the box detach from the chassis during a crash, increasing injury risk for passengers. If your VIN is included, keep the ambulance out of passenger service until the mounting bolts are inspected and secured. Repair will be free at any franchised Sjc dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Sjc Marque or Mccoy-Miller ambulance is included in this recall.
- Contact a franchised Sjc dealer before scheduling service to confirm the mounting-bolt inspection is open for your VIN.
- Ask for the free mounting-bolt inspection and tightening that secures the ambulance compartment box to the chassis.
- Reference recall number 12V416 when you call.
- Bring the recall notice if SJC sent one, along with any service paperwork for the ambulance.
What happens at the repair
At the dealer, an Sjc technician inspects the ambulance box mounting bolts and tightens them to the required specification. The repair described for campaign 12V416 is free of charge. SJC began the safety recall on September 6, 2012, so owners with included 2012 Marque or Mccoy-Miller ambulance vehicles should ask the service desk to confirm the bolt inspection and tightening were completed for that VIN. The reimbursement plan is not listed, so there is no separate reimbursement step to follow from this record.
Timeline
| August 28, 2012 | NHTSA published the recall |
|---|---|
| September 6, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V416?
Recall 12V416 covers 82 2012 Sjc Marque and Mccoy-Miller ambulance vehicles with ambulance box mounting bolts that were not tightened to specification. Loose bolts can fall off, and the ambulance compartment box can detach from the chassis in a crash. Dealers inspect and tighten the bolts for free.
What should I do if my 2012 Sjc Marque or Mccoy-Miller is on this recall?
Check your VIN to confirm your specific ambulance is included in recall 12V416. If it is, contact a Sjc dealer to schedule the mounting-bolt inspection and tightening. Reference recall number 12V416 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and this recall says dealers inspect and tighten the ambulance box mounting bolts free of charge. Parts and labor are covered for included vehicles.
What is the safety risk in recall 12V416?
The safety risk is ambulance compartment separation during a crash. If the mounting bolts are not correctly tightened, the ambulance box can detach from the vehicle chassis, increasing injury risk for passengers. The repair path is a dealer inspection and bolt tightening at no charge.
When did the recall repair begin?
The recall repair began on September 6, 2012. Owners of included 2012 Sjc Marque and Mccoy-Miller ambulance vehicles should still check the VIN, then contact a Sjc dealer and reference recall 12V416 to confirm the repair status.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V416000 |
|---|---|
| Sjc customer service | 1-937-596-6849 |
| NHTSA recall # | 12V416 |
| NHTSA recall # (full) | 12V416000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →