Recall 12V411 affects 27 2008-2009 Altec AH100 and AH85 aerial device vehicles for defective boom pivot pins. Repair is free at any franchised Altec dealer.
Altec is recalling 27 2008-2009 AH100 and AH85 aerial device vehicles because improperly welded boom pivot pins can fail. If a pin fails, the boom can separate from the turntable and raise the risk of personal injury or property damage; the dealer repair will be free once available.
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What's wrong?
The boom pivot pins on 2008-2009 Altec AH100 and AH85 aerial device vehicles are the heavy pins that hold the boom to the turntable. The turntable is the rotating base that lets the boom swing into position while the truck stays planted. Those pins carry the load when the boom is raised, moved, or supporting work equipment.
On the affected vehicles, Altec says improper welding processes were used when the boom pivot pins were manufactured. That means the pin assembly was not built the way it was intended to carry boom loads. If a pin fails, the boom separates from the turntable instead of staying locked to the rotating base.
There is no warning sign before failure. An owner or fleet operator should not count on noise, looseness, or visible movement to appear before the pin fails.
Who's affected?
AH100 and AH85 vehicles are listed across the 2008 and 2009 model years, with Equipment named as the component for each.
| 2009 Altec AH100 | Equipment |
|---|---|
| 2008 Altec AH85 | Equipment |
| 2009 Altec AH85 | Equipment |
| 2008 Altec AH100 | Equipment |
| Units affected | 27 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
The concern is the boom separating from the turntable, which raises the risk of personal injury and property damage around the equipment. Keep people clear of the boom area and schedule the recall repair before routine use continues. Repair will be free at any franchised Altec dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2009 Altec AH100 or AH85 aerial device is included in this recall.
- Contact Altec at 1-877-462-5832 to confirm the free pivot-pin replacement that addresses the boom separation risk.
- Reference recall number 12V411 when you call Altec or speak with the service team.
- Bring the recall notice if you have it, along with any service records for the aerial device.
- Keep the boom out of service until Altec confirms the pivot-pin repair is complete.
What happens at the repair
The source remedy for recall 12V411 says Altec began owner notices on September 12, 2012. The dealer remedy is to replace the boom pivot pins that were made with an improper welding process. Once the repair is available for an included AH100 or AH85, an Altec technician replaces the pivot pins at no charge. Parts and labor are covered under the recall. The filing does not give an expected shop time, so ask the service desk how long the vehicle needs to stay there.
Timeline
| August 21, 2012 | NHTSA published the recall |
|---|---|
| September 12, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V411?
Recall 12V411 covers 27 2008-2009 Altec AH100 and AH85 Aerial Device vehicles with boom pivot pins made using improper welding processes. If a pivot pin fails, the boom can separate from the turntable, increasing the risk of injury or property damage.
What should I do if my 2008-2009 Altec AH100 or AH85 is on this recall?
Check your VIN to confirm your specific Aerial Device vehicle is included in recall 12V411. If it is, contact Altec at 1-877-462-5832 or an Altec service location to arrange pivot pin replacement. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be performed at no cost, and Altec will replace the affected boom pivot pins free of charge. The safety recall began on September 12, 2012.
What is the safety risk?
The safety risk is boom separation from the turntable if a defective pivot pin fails. That failure increases the risk of personal injury or property damage, especially when the aerial device is in use. Confirm the VIN, then arrange the free pivot pin replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V411000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 12V411 |
| NHTSA recall # (full) | 12V411000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →