Recall 12V389 affects 165 2012-2013 Winnebago motor homes for scored copper propane tubing. Repair is free at any franchised Winnebago dealer.
Winnebago is recalling 165 2012-2013 motor homes such as the Access Premier, Reyo, Vista, and Chalet because copper propane tubing was scored during production. If the tubing fails, propane can escape and lead to a fire or explosion; the dealer repair will be free once Winnebago makes it available.
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What's wrong?
The propane tubing in these 2012-2013 Winnebago motor homes is a copper line that carries LP gas from the tank to appliances such as the stove, furnace, and water heater. That line is supposed to stay sealed while the system is under pressure, so propane reaches the appliance only when the appliance calls for gas.
During production, a cutting machine scored the copper tubing. A score is a scratch or groove cut into the metal wall. That groove leaves less material to handle vibration, pressure changes, and normal movement in the motor home. Winnebago reported unknown long-term reliability for the line, which means the tubing was damaged in a way that its service life cannot be trusted.
There is no warning sign before failure. Do not rely on smell, appliance performance, or a visible mark under the coach to decide whether the propane line is sound.
Who's affected?
Spans multiple Winnebago motorhome lines from the 2012 and 2013 model years, all tied to the same LPG lines and fittings.
| 2012 Winnebago Access Premier | Lines and fittings |
|---|---|
| 2012 Winnebago Commercial Vehicle | Lines and fittings |
| 2012 Itasca Reyo | Lines and fittings |
| 2012 Winnebago View Profile | Lines and fittings |
| 2012 Winnebago Vista | Lines and fittings |
| 2012 Winnebago View | Lines and fittings |
| 2012 Winnebago Via | Lines and fittings |
| 2012 Winnebago Access | Lines and fittings |
| 2012 Itasca Sunstar | Lines and fittings |
| 2012 Itasca Sunova | Lines and fittings |
| 2012 Itasca Suncruiser | Lines and fittings |
| 2012 Itasca Impulse | Lines and fittings |
| 2012 Itasca Meridian | Lines and fittings |
| 2012 Itasca Navion | Lines and fittings |
| 2012 Winnebago Adventurer | Lines and fittings |
| 2012 Itasca Impulse Silver | Lines and fittings |
| 2012 Winnebago Aspect | Lines and fittings |
| 2012 Winnebago Sightseer | Lines and fittings |
| 2012 Winnebago Era | Lines and fittings |
| 2012 Itasca Cambria | Lines and fittings |
| 2012 Itasca Navion Iq | Lines and fittings |
| 2013 Winnebago Chalet | Lines and fittings |
| Units affected | 165 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
Failed copper propane tubing can let propane escape, creating a fire or explosion risk that can cause property damage, personal injury, or death. If you smell propane or suspect a leak, stop using propane appliances and contact a Winnebago dealer. Repair will be free at any franchised Winnebago dealer once available.
What should I do?
- Check your VIN to confirm your 2012-2013 Winnebago motor home is included in this recall.
- Contact a franchised Winnebago dealer to ask about the free copper propane tubing replacement.
- Reference recall number 12V389 when you call the dealer or Winnebago Owner Relations.
- Bring the recall notice if you have it, and ask the dealer to inspect the LPG system lines and fittings tied to the scored copper propane tubing.
- Avoid using the propane system until the dealer completes the tubing replacement that addresses the propane leak, fire, and explosion risk.
What happens at the repair
At the dealer, once the repair is available, a Winnebago technician replaces the copper propane tubing covered by recall 12V389. The work is meant to remove tubing that was scored during manufacturing and has uncertain long-term reliability. Parts and labor are covered under the recall. Winnebago's remedy text does not give a repair time, so there is no stated appointment duration.
Timeline
| August 8, 2012 | NHTSA published the recall |
|---|---|
| September 6, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V389?
Recall 12V389 covers 165 2012-2013 Winnebago motor homes with copper propane tubing that was scored during cutting. If the tubing fails, propane can escape and lead to a fire or explosion. Winnebago dealers replace the copper tubing for free.
What should I do if my 2012-2013 Winnebago motor home is on this recall?
Check your VIN to confirm your specific motor home is included in recall 12V389. If it is, contact a franchised Winnebago dealer to schedule replacement of the copper propane tubing. Reference recall number 12V389 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Winnebago dealers replace the affected copper propane tubing free of charge. Parts and labor are covered for vehicles included in recall 12V389.
What is the safety risk?
The safety risk is propane escaping from damaged copper tubing. Escaped propane can lead to a fire or explosion, with risk of property damage, personal injury, or death. If your VIN is included, schedule the free tubing replacement with a Winnebago dealer.
When did Winnebago start this recall repair?
Winnebago began the recall on September 6, 2012. If you own one of the included 2012-2013 motor homes and never received a notice, check your VIN and call a franchised Winnebago dealer with recall number 12V389.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V389000 |
|---|---|
| Winnebago customer service | 1-641-585-6939 |
| NHTSA recall # | 12V389 |
| NHTSA recall # (full) | 12V389000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →