Recall 12V385 covers 12 2011-2012 Ctw boat trailers with improperly torqued wheels. Free repair at a franchised Ctw dealer once available.
Ctw is recalling 12 2011-2012 boat trailers, including Tige Z-3 and Tige Rzr models, because Carlisle Transport Products wheels were built outside required dimensions for center caps and steel lug inserts. If the wheels are not tightened to proper torque, they can loosen or separate, increasing crash risk and creating a road hazard; the dealer repair will be free once available.
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What's wrong?
The recalled parts are Carlisle Transport Products wheels installed as original equipment on 2011-2012 Ctw boat trailers, including Tige Z-3, Tige Rzr, Moomba Lsv, Mastercraft 280V, Tige RZ-2, and Tige RZ-4 models. The wheel is the metal rim that holds the tire and bolts to the trailer hub. Its lug nuts have to clamp the wheel evenly so the trailer rolls straight and the wheel stays seated on the hub.
On these trailers, the wheel machining for the center cap area and the steel lug inserts was not held to the required dimensions. That matters during mounting. If the insert area is off, the lug nuts do not tighten to the proper torque, which is the clamping force that holds the wheel against the hub. A wheel installed with the wrong clamping force can loosen during use.
There is no warning sign before failure. Confirm whether your exact VIN is included before towing the trailer, because the year and model alone do not confirm coverage.
Who's affected?
Spans six boat-trailer model lines across the 2011 and 2012 model years, all tied to wheel hardware.
| 2012 Ctw Tige Z-3 | wheel hardware |
|---|---|
| 2011 Ctw Tige Rzr | wheel hardware |
| 2012 Ctw Moomba Lsv | wheel hardware |
| 2012 Ctw Mastercraft 280V | wheel hardware |
| 2011 Ctw Tige RZ-2 | wheel hardware |
| 2011 Ctw Tige RZ-4 | wheel hardware |
| 2012 Ctw Tige RZ-2 | wheel hardware |
| 2012 Ctw Tige Rzr | wheel hardware |
| Units affected | 12 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Improper wheel torque creates a wheel-loosening risk that can end in wheel separation, a crash, or a detached wheel in the road. Schedule the recall repair soon, and stop using the trailer if a wheel looks loose or is missing hardware. Repair will be free at any franchised Ctw dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2012 Ctw Tige Z-3, Tige Rzr, Moomba Lsv, Mastercraft 280V, Tige RZ-2, or Tige RZ-4 boat trailer is included in this recall.
- Watch for a Ctw owner notice, or call Ctw at 1-916-381-7619 if you have not received one.
- Contact a franchised Ctw dealer before towing the trailer again; ask when the free wheel repair or replacement is available.
- Reference recall number 12V385 when you call, and explain that the Carlisle wheels need repair or replacement because loose wheels can separate from the trailer.
- Bring the recall notice and any wheel-service paperwork to the dealer appointment.
What happens at the repair
At the dealer, a Ctw technician will repair or replace the affected Carlisle Transport Products wheels covered by the recall. Ctw has not provided an owner notification schedule, so treat the final repair as not open until the dealer confirms parts and instructions are ready. Once the repair opens, the affected wheel repair or replacement is free under the recall, including covered parts and labor.
Timeline
| August 7, 2012 | NHTSA published the recall |
|---|---|
| November 23, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V385?
Recall 12V385 covers 12 2011-2012 Ctw boat trailers with certain Carlisle Transport Products wheels. The wheel dimensions for center caps and steel lug inserts were outside required specifications, so the wheels can be mounted without the proper torque. Dealers will repair or replace affected wheels for free.
What should I do if my 2011-2012 Ctw boat trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 12V385. If it is, contact a Ctw dealer or California Trailer Works at 1-916-381-7619 and ask for the affected wheels to be repaired or replaced. The recall repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ctw says dealers will repair or replace the affected wheels free of charge. That coverage applies to the recall repair, not unrelated wheel or tire work.
What is the safety risk?
The safety risk is wheel loosening and wheel separation. If a wheel is not tightened to the proper torque, it can separate from the trailer, increasing crash risk and creating a road hazard. The fix is to have the affected wheels repaired or replaced for free.
What if I bought the Ctw trailer used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. If you never received a notice from Ctw, check your VIN and reference recall 12V385 when you contact a Ctw dealer or California Trailer Works.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V385000 |
|---|---|
| Ctw customer service | 1-916-381-7619 |
| NHTSA recall # | 12V385 |
| NHTSA recall # (full) | 12V385000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →