Recall 12V377 affects 36,413 2008-2012 Chevrolet Impala police vehicles for front lower control arms that can fracture. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 36,413 2008-2012 Impala police vehicles because the front lower control arms can fracture. This recall does not include non-police Impala vehicles, and a broken control arm can cause loss of vehicle control and increase crash risk; the Chevrolet dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The front lower control arm is a suspension link under the front of the 2008-2012 Chevrolet Impala police vehicle. It connects the front wheel assembly to the vehicle body and helps hold the wheel in the correct position as the suspension moves over bumps, turns, and braking loads.
On the Chevrolet Impala police vehicles in recall 12V377, that lower control arm can fracture. A fracture means the metal arm breaks instead of holding the wheel assembly steady. The available recall filing identifies the failure as a break in the arm itself, without a separate root-cause explanation. Non-police Chevrolet Impala vehicles are not included in this recall.
There is no warning sign before failure. Do not count on a noise, warning light, or change in steering feel to appear before the arm breaks.
Who's affected?
Spans the 2008 through 2012 model years, all tied to the same lower control arm component.
| 2008 Chevrolet Impala | lower control arm |
|---|---|
| 2009 Chevrolet Impala | lower control arm |
| 2010 Chevrolet Impala | lower control arm |
| 2011 Chevrolet Impala | lower control arm |
| 2012 Chevrolet Impala | lower control arm |
| Units affected | 36,413 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific sedan.
What's the safety risk?
A broken front lower control arm can cause loss of vehicle control and increase the risk of a crash. If your VIN is included, keep trips cautious and plan the recall repair once the dealer can perform it. Repair will be free at any franchised Chevrolet dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2012 Chevrolet Impala police vehicle is included in this recall.
- Contact a franchised Chevrolet dealer and ask whether the free front lower control arm replacement is open for your VIN.
- Reference recall number 12V377 when you call, and bring the recall notice Chevrolet mailed if you have it.
- Limit driving until the repair because a fractured front lower control arm can cause loss of vehicle control.
What happens at the repair
At the dealer, a Chevrolet technician replaces both front lower control arms on the recalled Impala police vehicle. GM's filing says this repair is performed free of charge. Dealer scheduling is not confirmed in the supplied filing, so call a Chevrolet dealer with your VIN before arranging service. Once the repair is open for your VIN, parts and labor are covered under the recall.
Timeline
| August 3, 2012 | NHTSA published the recall |
|---|---|
| August 21, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V377?
Recall 12V377 covers 36,413 2008-2012 Chevrolet Impala police vehicles with front lower control arms that can fracture. A broken control arm can cause loss of vehicle control and increase crash risk. Chevrolet dealers replace both front lower control arms for free.
What should I do if my 2008-2012 Chevrolet Impala is on this recall?
Check your VIN to confirm your specific Impala police vehicle is included in recall 12V377. If it is, contact a franchised Chevrolet dealer to schedule replacement of both front lower control arms. Reference recall 12V377 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and this remedy states that dealers replace both front lower control arms free of charge. Use a franchised Chevrolet dealer and reference recall 12V377 at the service desk.
Does recall 12V377 include every 2008-2012 Chevrolet Impala?
No. Recall 12V377 covers certain 2008-2012 Chevrolet Impala police vehicles, not non-police Impala vehicles. The year and model are not enough. Check your VIN to confirm whether your specific vehicle is included before scheduling dealer service.
When did the Chevrolet Impala control arm recall repair start?
The recall repair began on August 21, 2012. For an included Impala police vehicle, a franchised Chevrolet dealer replaces both front lower control arms for free. You can also call the Chevrolet owner center at 1-866-694-6546 and reference recall 12V377.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V377000 |
|---|---|
| Chevrolet customer service | 1-866-694-6546 |
| NHTSA recall # | 12V377 |
| NHTSA recall # (full) | 12V377000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →