Recall 12V361 covers 117 2013 Keystone Outback and Sydney recreational vehicles missing a smoke detector. Repair is free at any franchised Keystone dealer.
Keystone is recalling 117 2013 Outback and Sydney recreational vehicles because they were built with two carbon monoxide detectors and no smoke detector. In a fire, the missing smoke detector increases the risk of personal injury or property damage, and the Keystone dealer repair will be free once available.
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What's wrong?
A smoke detector inside a 2013 Keystone Outback or Sydney recreational vehicle is supposed to watch the living area for smoke and sound an alarm when smoke reaches the sensor. That alarm gives occupants time to wake up, leave the RV, and call for help. A carbon monoxide detector has a different job: it watches for carbon monoxide gas, not smoke.
On affected RVs, the build left the trailer with 2 carbon monoxide detectors and no smoke detector. That means the carbon monoxide equipment is duplicated while the smoke alarm function is missing. In a fire, smoke can build before anyone inside realizes there is a problem, especially when occupants are sleeping.
There is no warning sign before failure. The issue is the installed equipment itself, so an owner would not get a smoke alarm from the missing detector.
Who's affected?
Outback and Sydney trailers are included under the same equipment component.
| 2013 Keystone Outback | Equipment |
|---|---|
| 2013 Keystone Sydney | Equipment |
| Units affected | 117 |
A matching 2013 Keystone Outback or Sydney does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Without a working fire detector, a fire inside the trailer can go unnoticed longer, increasing the risk of personal injury or property damage. Treat any missing or failed detector as a safety issue and schedule the inspection. Repair will be free at any franchised Keystone dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Keystone Outback or Sydney is included in this recall.
- Contact a franchised Keystone dealer or Keystone customer service to ask about the free inspection and fire-detector installation.
- Reference recall number 12V361 when you call, and bring the owner notice if Keystone mailed one to you.
- Avoid using the RV for camping, sleeping, or cooking until the dealer confirms the required fire detector is installed.
What happens at the repair
Keystone's filing says owners were notified after the safety recall began on August 10, 2012. At the dealer, a Keystone technician inspects the 2013 Outback or Sydney recreational vehicle to confirm whether a smoke detector is installed. If the smoke detector is missing, the technician installs a fire detector at no charge. The filing does not give a repair time. Parts and labor are covered under the recall once the dealer remedy is available.
Timeline
| July 30, 2012 | NHTSA published the recall |
|---|---|
| August 10, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V361?
Recall 12V361 covers 117 2013 Keystone Outback and Sydney recreational vehicles built with two carbon monoxide detectors and no smoke detector. In a fire, the missing smoke detector increases the risk of personal injury and property damage. Keystone dealers will inspect and install a fire detector for free.
What should I do if my 2013 Keystone Outback or Sydney is on this recall?
Check your VIN to confirm your specific RV is included in recall 12V361. If it is, contact a franchised Keystone dealer to schedule the inspection. The dealer will install a fire detector if one is missing. Reference recall number 12V361 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone says dealers will inspect the RV and install a fire detector free of charge. Parts and labor are covered at a franchised Keystone dealer.
What is the safety risk in recall 12V361?
The safety risk is delayed fire detection inside the RV. Keystone says affected Outback and Sydney units were manufactured without a smoke detector. If a fire starts, the missing detector increases the risk of personal injury and property damage.
Who can I call about Keystone recall 12V361?
You can call Keystone at 1-866-425-4369 with questions about recall 12V361. Have your VIN ready so the service team can confirm whether your 2013 Outback or Sydney is included and help route you to the inspection and free fire-detector installation.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V361000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 12V361 |
| NHTSA recall # (full) | 12V361000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →