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Campaign 12V356 Posted July 25, 2012 2,215 units

2007-2011 Eldorado Bus Recall 12V356: Wheelchair Lift Latch

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 12V356 affects 2,215 2007-2011 Eldorado Aerotech, Aerolite, Aero Elite, and Transtech buses for wheelchair-lift latch defects. Free dealer repair.

Eldorado is recalling 2,215 2007-2011 Aerotech, Aerolite, Aero Elite, and Transtech buses equipped with Braun wheelchair lifts because the outer barrier roll stop latches can bend or move out of alignment. If the roll stop does not latch while the platform is raised, a wheelchair occupant can fall and be injured; the Eldorado dealer repair will be free once available.

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What's wrong?

The 2007-2011 Eldorado Aerotech, Aerolite, Aero Elite, and Transtech buses in this recall use Braun Century-2 and Vista-2 wheelchair lifts. On those lifts, the outer barrier sits at the outside edge of the platform, and the roll stop latches hold that barrier in position while a wheelchair is on the lift.

Over time, frequent lift use bends the roll stop latches or knocks them out of alignment. Once the latch shape or alignment is off, the barrier no longer holds in the position it was designed to hold. That affects the lift's job of keeping the wheelchair contained on the platform during loading and unloading.

There is no warning sign before failure. An operator or service technician needs to look for bent or misaligned roll stop latches during lift checks, especially on buses with heavy wheelchair-lift use.

Who's affected?

The scope spans Aerotech, Aerolite, Aero Elite, and Transtech buses from 2007-2011, all tied to the same equipment adaptive/mobility component.

2010 Eldorado Aerotech Equipment adaptive/mobility
2008 Eldorado Aerotech Equipment adaptive/mobility
2007 Eldorado Aerotech Equipment adaptive/mobility
2011 Eldorado Aerolite Equipment adaptive/mobility
2010 Eldorado Aerolite Equipment adaptive/mobility
Units affected2,215

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

An insufficiently latched roll stop can let a wheelchair occupant defeat the stop or ride over it. If that happens while the lift platform is elevated, the occupant can fall and be injured. Use the lift cautiously and schedule the recall work. Repair will be free at any franchised Eldorado dealer once available.

What should I do?

  1. Check your VIN to confirm your 2007-2011 Eldorado Aerotech, Aerolite, Aero Elite, or Transtech bus is included in this recall.
  2. Watch for Eldorado's owner notice, mailed September 14, 2012, if you have not received one.
  3. Contact a franchised Eldorado dealer and ask for the free wheelchair-lift roll-stop repair that fixes bent or misaligned outer-barrier latches.
  4. Bring the recall notice if you have it. If not, reference recall number 12V356 when you call.
  5. Keep wheelchair occupants clear of an elevated lift platform until the roll-stop latch repair is complete.

What happens at the repair

At the dealer, an Eldorado technician repairs the Braun Century-2 or Vista-2 wheelchair lift hardware covered by the recall, focusing on the outer barrier roll stop latches that become bent or misaligned with frequent use. The source remedy says Eldorado notified owners and dealers repair affected buses free of charge. The dealer repair will be free once the campaign repair is open for your VIN. The recall began on September 14, 2012. No separate reimbursement program is stated in the source record.

Timeline

July 25, 2012 NHTSA published the recall
September 14, 2012 Owner notification mailed

Frequently asked questions

What is recall 12V356?

Recall 12V356 covers 2,215 2007-2011 Eldorado Aerotech, Aerolite, Aero Elite, and Transtech buses with Braun Century-2 and Vista-2 wheelchair lifts. The outer-barrier roll stop latches can bend or become misaligned, and Eldorado dealers repair the vehicles for free.

What should I do if my 2007-2011 Eldorado Aerotech, Aerolite, Aero Elite, or Transtech is on this recall?

Check your VIN to confirm your specific bus is included in recall 12V356. If it is, contact a franchised Eldorado dealer and ask for the wheelchair-lift roll stop latch repair. Reference recall number 12V356 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Eldorado's remedy states that dealers will repair the affected vehicles free of charge. The recall repair began on September 14, 2012.

What is the safety risk?

The risk is a wheelchair occupant riding over an insufficiently latched roll stop while the lift platform is elevated, which can lead to a fall and injury. If your VIN is included, arrange the free dealer repair before regular wheelchair-lift use continues.

What if I bought the Eldorado bus used?

The free repair still applies. Recall eligibility follows the VIN, not the original owner. If you never received an owner letter, check your VIN to confirm whether your bus is included, then contact an Eldorado dealer and reference recall 12V356.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/12V356000
Eldorado customer service1-800-955-9086
NHTSA recall #12V356
NHTSA recall # (full)12V356000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →