Recall 12V346 covers 171 2012 Corbeil De, Sl, Dh, and Sh buses for door-hardware snag risk. Free repair at a franchised Corbeil dealer.
Corbeil is recalling 171 2012 De, Sl, Dh, and Sh school and activity buses because a backpack drawstring or clothing can snag in a gap near the double out door bracket as a passenger exits. If the driver moves the bus while a passenger is caught, the passenger can be pulled under the wheels; the dealer repair will be free once available.
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What's wrong?
The Double Out Door on 2012 Corbeil De, Sl, Dh, and Sh buses is the passenger exit door. Its brackets and support hardware hold the door panels in position while the door opens and closes. That hardware is supposed to leave a clear path for students and passengers as they step out.
In NHTSA campaign 12V346, the issue is a gap at the door bracket or support hardware when the Double Out Door is open. A backpack drawstring or a piece of clothing can catch in that gap as a passenger exits the bus. The door itself is not the only concern; the hazard is the exposed gap around the hardware while someone is moving through the doorway.
There is no warning sign before failure. The door can open normally, so drivers and attendants need to treat the entanglement point as the problem, not a noise, light, or door operation symptom.
Who's affected?
The scope spans De, Sl, Dh, and Sh bus models, all tied to the same body-door component.
| 2012 Corbeil De | body structure |
|---|---|
| 2012 Corbeil Sl | body structure |
| 2012 Collins Dh | body structure |
| 2012 Corbeil Dh | body structure |
| 2012 Collins De | body structure |
| 2012 Mid-Bus De | body structure |
| 2012 Collins Sl | body structure |
| 2012 Mid-Bus Sl | body structure |
| 2012 Collins Sh | body structure |
| 2012 Corbeil Sh | body structure |
| 2012 Mid-Bus Sh | body structure |
| 2012 Mid-Bus Dh | body structure |
| Units affected | 171 |
A matching 2012 Corbeil model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A drawstring or other loose clothing can snag on the handrail as a passenger exits. If the driver does not see the passenger is caught and moves the bus, the passenger can be pulled under the wheels, leading to injury or death. Repair will be free at any franchised Corbeil dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Corbeil De, Sl, Dh, or Sh bus is included in this recall.
- Check for the owner notice Collins mailed after the August 16, 2012 recall start.
- Contact a franchised Corbeil dealer to schedule the free double-out-door bracket repair that closes the gap where a backpack drawstring or clothing can snag.
- Reference recall number 12V346 when you call the dealer.
- Keep passengers clear of the open double-out-door area until the repair is complete, and watch for loose clothing or backpack drawstrings during exits.
What happens at the repair
At the dealer, a Corbeil technician repairs the Double Out Door area so a backpack drawstring or clothing does not catch in the gap at the door bracket or support hardware while a passenger exits. The filed remedy says owners were notified and dealers repair the buses free of charge. The current remedy status is not marked available, so ask the dealer whether the campaign repair is open before arranging service. Once available, parts and labor are covered under the recall.
Timeline
| July 19, 2012 | NHTSA published the recall |
|---|---|
| August 16, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V346?
Recall 12V346 covers 171 2012 Corbeil De, Sl, Dh, and Sh buses with a double out door hardware gap that can catch a passenger's drawstring or clothing during exit. Corbeil dealers will repair the buses for free.
What should I do if my 2012 Corbeil De, Sl, Dh, or Sh is on this recall?
Check your VIN to confirm your specific bus is included in recall 12V346. If it is, contact a franchised Corbeil dealer and ask for the double out door repair. Reference recall number 12V346 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and the recall remedy says dealers will repair the affected buses free of charge. Corbeil's safety recall began on August 16, 2012.
What is the safety risk?
The risk is passenger entanglement while exiting the bus. A backpack drawstring or clothing can snag on the double out door bracket or support hardware, and the operator can move the bus without seeing the passenger is caught, creating a risk of injury or death.
What warning signs should I watch for?
Watch the exit area when passengers leave the bus, especially drawstrings, straps, and loose clothing near the double out door hardware. This recall is about a snag point in the door bracket or support hardware, so the concern happens during passenger exit.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V346000 |
|---|---|
| Corbeil customer service | 1-800-533-1850 |
| NHTSA recall # | 12V346 |
| NHTSA recall # (full) | 12V346000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF)
-
Download Recall Document (PDF) (PDF)
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Download Owner Notification Letter (PDF)
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Download Owner Notice (PDF)
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Download Defect / Noncompliance Notice (PDF) (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →