Recall 12V344 affects 4 2007-2009 Double K Villager and Mainstreet vehicles with wheelchair lift roll-stop latch defects. Repairs are free through authorized Braun dealers.
Double K is recalling 4 2007-2009 Villager and Mainstreet vehicles with Braun Vista-2 or Century-2 wheelchair lifts because the outer barrier roll stop latches can bend or fall out of alignment. If a wheelchair rolls over an insufficiently latched stop on an elevated platform, the occupant can fall and be injured; the dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The wheelchair lift on affected 2007-2009 Double K Villager and Mainstreet trolleys raises and lowers a passenger using a wheelchair between the curb and the vehicle floor. On these vehicles, the lift is a Braun Vista-2 or Century-2 unit. Its outer barrier is the hinged stop at the outside edge of the platform, and its latches are supposed to hold that barrier in the correct position while the lift is in use.
With frequent lift use, the roll stop latches on that outer barrier can bend or move out of alignment. When the latches are not lined up correctly, the barrier does not lock the way it was designed to lock. That means the platform edge protection is not working as intended during loading or unloading.
There is no warning sign before failure. An owner, driver, or service technician can inspect the outer barrier and latch area for visible bending or poor alignment, but the recall issue is not tied to a dashboard light or drivability symptom.
Who's affected?
Covers Villager and Mainstreet buses from the 2007, 2008, and 2009 model years, all tied to adaptive or mobility equipment.
| 2007 Double K Villager | Equipment adaptive/mobility |
|---|---|
| 2009 Double K Mainstreet | Equipment adaptive/mobility |
| 2008 Hometown Trolley Villager | Equipment adaptive/mobility |
| 2009 Hometown Trolley Villager | Equipment adaptive/mobility |
| Units affected | 4 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An insufficiently latched roll stop can let a wheelchair occupant defeat the stop or ride over it. If the platform is elevated, the occupant can fall and sustain injury. Avoid using the lift until the recall service is scheduled and completed. Repair will be free at any franchised Double K dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2009 Double K Villager or Mainstreet is included in this recall.
- Call Double K at 1-478-822-2242 for the current repair instructions before scheduling service.
- Contact an authorized Braun dealer for the free wheelchair-lift roll-stop latch repair that helps the outer barrier latch correctly.
- Bring the recall notice if you have it. If not, reference recall number 12V344 when you call.
- Keep wheelchair lift passengers away from the elevated platform until the latch repair is complete.
What happens at the repair
At the dealer, the wheelchair lift repair is performed by an authorized Braun dealer at no charge. The recall covers the roll stop latch problem on Braun Vista-2 and Century-2 wheelchair lifts installed on the affected Villager and Mainstreet vehicles. Because the source information does not list the remedy as available, confirm the repair opening and parts handling before arranging service. The final dealer repair will be free once available.
Timeline
| July 19, 2012 | NHTSA published the recall |
|---|---|
| September 25, 2012 | Owner notification mailed |
Frequently asked questions
What is recall 12V344?
Recall 12V344 covers 4 2007-2009 Double K Villager and Mainstreet vehicles equipped with Braun Vista-2 or Century-2 wheelchair lifts. The outer-barrier roll stop latches can bend or move out of alignment. Authorized Braun dealers perform the repair for free.
What should I do if my 2007-2009 Double K Villager or Mainstreet is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 12V344. If it is, contact Double K at 1-478-822-2242 and ask where an authorized Braun dealer can complete the wheelchair-lift repair. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Double K stated that authorized Braun dealers will complete this wheelchair-lift repair free of charge. Ask the service desk to reference recall 12V344 when scheduling the repair.
What is the safety risk?
The safety risk is a fall injury for a wheelchair occupant using the lift. If the platform is elevated and the outer barrier is not fully latched, the occupant can ride over or defeat the roll stop. The fix is a free repair through an authorized Braun dealer.
What if I bought this vehicle used?
The free repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to see whether your Double K Villager or Mainstreet is included, then contact Double K at 1-478-822-2242 for the authorized Braun dealer repair path.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/12V344000 |
|---|---|
| Double K customer service | 1-478-822-2242 |
| NHTSA recall # | 12V344 |
| NHTSA recall # (full) | 12V344000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →